Sunscape Coco Punta Cana - All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Bavaro Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sunscape Coco Punta Cana - All Inclusive

Children’s activities
6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
10 bars/lounges, 3 beach bars, swim-up bar, poolside bar
14 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Reviews

7,4 out of 10

Good

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 14 restaurants and 3 beach bars
  • 10 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Fitness center
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
  • Garden
The price is R4 622
R4 622 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 36 of 36 rooms

ROH-Deal of the Day

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sun Club Junior Suite Pool Access King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool Access Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Twin Beds

Sun Club Deluxe Family Room

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
2 bedrooms
Ceiling fan
Blackout drapes/curtains
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

Highlights

Balcony or patio
Private pool
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

Highlights

Balcony or patio
Private pool
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Suite-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool Access- Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Sun Club Jr. Suite Pool Access- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Pool View-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Swim out King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Swim out Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Ocean View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 8 min walk - 0.7 km
  • Catalonia Caribe Golf Club - 3 min drive - 1.9 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 25 min drive - 13.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪The Cut - ‬14 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪Coral Sea Food - ‬19 min drive
  • ‪Yuca - ‬4 min drive
  • ‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

At Sunscape Coco Punta Cana - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Cabeza de Toro Beach. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Buffet Windows, one of 14 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 3 beach bars, a nightclub, and a free kid's club. Fellow travelers love the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 1055 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 24
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 14 restaurants
  • 10 bars/lounges
  • 3 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Golfing nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (3411 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Area rugs in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Recycling

Special features

Spa

Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chopsticks - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Tiki Tako - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tierra - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Da Mario - This theme restaurant specializes in local and international cuisine and serves dinner only. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

Does Sunscape Coco Punta Cana - All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Coco Punta Cana - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunscape Coco Punta Cana - All Inclusive?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Sunscape Coco Punta Cana - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunscape Coco Punta Cana - All Inclusive?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Sunscape Coco Punta Cana - All Inclusive?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Sunscape Coco Punta Cana - All Inclusive?
No, this property doesn't have a casino, but Casino Avalon Princess (17-min drive) is nearby.
What is there to do at Sunscape Coco Punta Cana - All Inclusive and nearby?
Have fun with nearby activities such as horseback riding and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Sunscape Coco Punta Cana - All Inclusive also has 3 beach bars, a nightclub, and a waterslide, as well as a fitness center, spa services, and a garden.
Are there restaurants at or near Sunscape Coco Punta Cana - All Inclusive?
Yes, there are 14 onsite restaurants, featuring international cuisine.
Does Sunscape Coco Punta Cana - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Sunscape Coco Punta Cana - All Inclusive like?
Sunscape Coco Punta Cana - All Inclusive is located a short 8-minute walk from Cabeza de Toro Beach.

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7,4

Good

7,8/10

Cleanliness

8,2/10

Staff & service

7,8/10

Amenities

7,6/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

8/10 Very good

Good resort to stay at the adults only area
Luis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Family of 5. Had a wonderful time. Sun club well worth it for personal service. Staff was fantastic, so many options for dining. Everyone had something they liked. Will definitely return!!
Brandon, 7-night family trip
Verified Travelocity guest review

10/10 Exceptional

Dar diferente programas ya que entretenimiento es bueno pero es repetitivo
Aurea, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

ALL IS PERFECT!!!!!!!!!!! THANK YOU SO MUCH
victor, 14-night trip
Verified Expedia guest review

6/10 Good

Licelot, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sunscape Coco has something for everyone. A clean friendly spacious and safe that meets the needs of everyone. They is always security or staff walking throughout the Resort at all times The children have their own pools, water park and play area with life guards throughout Beginning at 9 AM in the morning to 11 PM at night entertainment group(Niki Minaj was awesome ) from the beach to tastings, dance classes at night ending with them all together on stage performing variety shows, contest or just dancing with the guest . It was great. there was always a staff to meet every need from the beach, the restaurants, cafés and bars, someone was always available . The variety of restaurants. The service on the beach was excellent. The cabana and bar team of Sergio , Juan , Alvin’ Arianna and Pedro in the. Sunscape Adult club were simply the best. They were visible and attentive to very need with suggestions for drinks and events. The food , service and environment was clean, relaxing, exciting and ideal for a girls birthday trip. Will be back for the holidays 2024. Thank you to the Sunscape team for an excellent birthday celebration
Katrina Breedy, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice and clean. Good food
Vlad, 6-night family trip
Verified Orbitz guest review

6/10 Good

My experience at Paradise Sunscape was mixed. I arrived with high expectations, anticipating the comfort, relaxation, and top-notch service that an all-inclusive hotel promises. From the start, the staff at the lobby were welcoming, efficient, and ensured a smooth check-in. The room assigned to me was good—spacious, with a comfortable bed, and a balcony offering a stunning view. The minibar was well-stocked, and the amenities were of high quality. After settling in, I explored the resort, finding a variety of dining options, from local to international cuisine, all prepared with fresh ingredients and served by attentive staff. However, my experience took an unexpected turn when a staff member approached me during checkin. He offered an invitation to visit the sister property, Doral Flora, promising just a tour, access to luxury facilities, and a special tasting. I accepted, thinking it would be a pleasant addition to my stay. What I didn’t expect was for this visit to become an intense sales session. Upon arrival at Doral Flora, I was met by a sales team who spent two and a half hours trying to convince me to purchase a membership, despite my repeated refusals. The pressure was overwhelming, and I felt trapped in a situation I couldn’t easily escape. I found the the aggressive sales tactics left a negative impression, overshadowing what could have been a perfect day. I wouldn’t recommend this experience to any new customers
Juan, 1-night trip
Verified Expedia guest review

8/10 Very good

My family and I spent in the hotel 8 days, during that time a lot happend. One of them were food poisoning. I recommend everyone to read this review to be careful with the food of the hotel. With relation to building conditions the inicial bedrooms air conditioning did not work. The service of the family club was excellent. And rapidly moved us and got us an upgrade. Everything that we asked for was given. Always was available to help. The show of the night was amazing couldn’t ask for more. The bartender of the pool, Luis, is extremely charesmetic. He had an excellent service. Gremil, the waitress at the family buffet, he deserves the best employee in the area. Helps every bit he can just an amazing guy. I have no more to add. This was my honest review of my summer family vacation at sunscape coco.
Arlenne, 8-night trip
Verified Expedia guest review

2/10 Poor

Arleidys, 3-night trip
Verified Expedia guest review

8/10 Very good

Cathy ann, 8-night trip
Verified Expedia guest review

2/10 Poor

Micha, 4-night trip
Verified Travelocity guest review

2/10 Poor

My family and I arrived to the property and staff was pleasant. We checked in our rooms and immediately a smell hit us as we walked in. My parents had the exact same problem. The room smelled moldy, the A/C was leaking, bathroom dirty, floors sticky, sheets had stains. We complained and finally received a better room. We talked to some of the guest on property who told us we are lucky because they have had no A/C. The restaurants had no A/C but plenty of flies. The hotel advertised as newly open but the hotel is far from new. The staff was unfriendly and only refill your cups with water anything else you have to hunt someone down for even a glass of soda. The staff also expect tips at most of the restaurants even though they ignore you after you place your order you never see them again until it’s time to leave and then they’re looking for a tip. They also show multiple restaurants on their website but in reality they only open one for breakfast and one for lunch and then you have to visit each restaurant to see what is open for dinner. I travel to many places and this is the worst hotel I have ever visited.
Micha, 4-night family trip
Verified Travelocity guest review

2/10 Poor

Nairys, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The property food drinks and staff was excellent
Francisco German, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Room is in bad condition. The rooms need To be clean better.
Hilda, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

We enjoyed our stay at Sunscape coco resort, very friendly stay and enjoy the entertainment
Tina Marie, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice place !!
Amadeo R, 6-night family trip
Verified Expedia guest review

4/10 Fair

In our experience we check inn on time and we wait about 5 hrs after to receive our room, after we wait long time they give us a room with no power light, celings leaking, and beds with ants .Administration and management are terrible they never reach to us to apologize or try to fix the situation . We pay a lot amount of money for specific room and they give us different with a lot of problems . Never will come back never
Catherine, 4-night family trip
Verified Expedia guest review

8/10 Very good

Darrin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ayesha, 5-night family trip
Verified Hotels.com guest review

6/10 Good

We had a good time but there was times that i couldn't get a glass of champagne or a mojito. Most of the staff was friendly but the bartenders sometimes were too busy cleaning an hour before close at 6pm and wouldn't make me anything that involved a blender. Drinks were good but they also ran out of ingredients "conveniently" all the time
Brandon Eric, 7-night romance trip
Verified Orbitz guest review

6/10 Good

No elevator, no seafood, the restaurant takes too long. Food not too good. The buffet no air condition n still get line. Too hot. Same food every day.
vivian, 4-night family trip
Verified Expedia guest review

8/10 Very good

Overall good place to visit and the staff are nice and accommodating. We are use to staying in Presidential suites so we upgraded to the Adult only side with a much better room. It was $50 per night to upgrade. We had an Adult only side restaurant and pool area with daily horderves which was very nice! We most certainly enjoyed our massages (the highlight of our trip) and the dry and wet saunas.
BYRON, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Celena, 8-night trip
Verified Expedia guest review