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InTown Suites Extended Stay New Orleans - Metairie

2.0 star property
Hotel in Metairie

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Photo gallery for InTown Suites Extended Stay New Orleans - Metairie

Exterior detail
Combined shower/bathtub, hydromassage showerhead, towels, soap
Fridge, microwave, stovetop, freezer
Fridge, microwave, stovetop, freezer
Desk, WiFi, bed sheets
In the heart of New Orleans' business district, InTown Suites Extended Stay Metairie offers a convenient retreat. Unwind after work with in-room WiFi and laundry facilities at your fingertips. Previous guests praise the hotel's comfortable stay.

Reviews

4.8 out of 10

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free parking
  • Air conditioning
  • Internet access

Main amenities (4)

  • Weekly housekeeping
  • Air conditioning
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
  • Laundry facilities
  • Limited housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed, Accessible

Desk, WiFi, bed sheets

Premium Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Accessible

Desk, WiFi, bed sheets

Traditional Room, 2 Double Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Desk, WiFi, bed sheets

Premium Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed

Desk, WiFi, bed sheets

Premium Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Desk, WiFi, bed sheets

Traditional Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, WiFi, bed sheets

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
4409 Hearst Street, Metairie, LA, 70001

What's nearby

  • Clearview Mall - 15 min walk - 1.3 km
  • Metairie Business District - 1 min drive - 1.8 km
  • East Jefferson General Hospital - 2 min drive - 1.9 km
  • Lakeside Shopping Center - 3 min drive - 3.6 km
  • Tulane University - 11 min drive - 13.3 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 11 min drive
  • New Orleans Union Passenger Terminal - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Walk-On's Sports Bistreaux - Metairie Restaurant - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Piccadilly - ‬9 min walk
  • ‪Burger King - ‬10 min walk

About this property

InTown Suites Extended Stay New Orleans - Metairie

InTown Suites Extended Stay New Orleans - Metairie puts you within a 10-minute drive of Mississippi River and City Park. Also, Caesars Superdome and Canal Street are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: 7:00 PM
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 2 per night (rates may vary)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Sun Suites
InTown Suites Hotel Metairie
Sun Suites Hotel Metairie
Sun Suites Metairie
Sun Hotel Metairie
Sun Suites Metairie/New Orleans West Hotel Metairie
Sun Suites Metairie Hotel
InTown Suites Metairie
Sun Suites Of Metairie
InTown Suites Metairie Hotel
InTown Suites
InTown Suites Metairie
InTown Suites Extended Stay New Orleans Metairie
InTown Suites Extended Stay New Orleans - Metairie Hotel
InTown Suites Extended Stay New Orleans - Metairie Metairie

Frequently asked questions

Does InTown Suites Extended Stay New Orleans - Metairie offer free cancellation for a full refund?

Yes, InTown Suites Extended Stay New Orleans - Metairie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at InTown Suites Extended Stay New Orleans - Metairie?

Sorry, pets aren't allowed.

Is parking offered on site at InTown Suites Extended Stay New Orleans - Metairie?

Yes, there's free self parking.

What are the check-in and check-out times at InTown Suites Extended Stay New Orleans - Metairie?

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at InTown Suites Extended Stay New Orleans - Metairie?

No, this hotel doesn't have a casino, but Treasure Chest Casino (10-min drive) and Fair Grounds Race Course (12-min drive) are both nearby.

Does InTown Suites Extended Stay New Orleans - Metairie have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

What's the area around InTown Suites Extended Stay New Orleans - Metairie like?

InTown Suites Extended Stay New Orleans - Metairie is located a short 11-minute walk from Tulane Lakeside Hospital for Women and Children.

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InTown Suites Extended Stay New Orleans - Metairie Reviews

Reviews

4,8

5,2/10

Cleanliness

5,6/10

Staff & service

3,4/10

Amenities

4,8/10

Property conditions & facilities

4,2/10

Eco-friendliness

Popular mentions

Room
Service staff
Booking
Location

Reviews

6/10

Ok for not having any where else to stay while i worked SBLIX. Room was not clean, pillow smelled used,smelled old when ac came on. This hotel was more set up for apartment living not short time stays. They gave you 1 set of towles and toilet paper after that you have provide it.
9-night trip

6/10

Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay.
14-night trip

6/10

Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day.
16-night trip

2/10

The front desk lady was very nice. Other than that, floor was dirty, I had to use my own fumigations. I killed over 25 roaches in my room. Some roaches fell from the ceiling. Had to always check my surroundings when entering the room. Slept with the lights on. Made sure all items stayed in luggage or in bags. Never again. Believe me when I say there are roaches. I took. the other comments for granted. I figured how bad could it be. Trust me it’s bad. Expedia, you need to take them off your list. Makes you look bad Photos are not what they really seem to be, all fake
8-night trip

10/10

Everything
7-night trip

2/10

The best part was the staff. Very friendly, professional and inviting. However there was insect/bug issues which I ABSOLUTELY CANNOT do!
7-night trip

2/10

All of the above
7-night trip

2/10

Filthy. Dirty. Unsanitary.
10-night trip

2/10

This property was advertised as extended stay, but there was NO utensil pots or pans no silverware or glasses plus ROACHES
11-night trip

2/10

THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK
26-night trip

2/10

Waisted my time
7-night trip

2/10

They canceled my reservation the day i was ariving and then they charged me for a day when they told me they was not going to
7-night trip

2/10

I reserved this room a few days prior. Arrived at location and was told they had no reservation for me and even if they did they couldn’t give it to us because the room had no power. No communication whatsoever.
22-night trip

2/10

called 2 hours before our reservation to tell us it was cancelled due to over booking. was suppose to find us a replacement but was never called back. terrible staff and terrible experience
7-night trip

2/10

STAY AWAY STAY AWAY STAY AWAY! They rip off. I booked 7 nights with them they took my money and canceled the entire reservation. They are going to be sued!!!! On the check in day the property called at 6:15 PM to see if I'm still coming. I replied yes and informed the lady over the phone that I'm 2 hrs away and should be there around 9:00 pm. The girl and the manager told me that check in is until 7:00 pm. Since their check in hours are not standard I would exoect them and expedia to make a note that check in hours are limited and not like other properties. I asked them to wait for me or help me to check in over the phone but they refused and hang up on me. They didn't make any considerations to wait for me or check me in over the phone. If they have certain hours that they check in and don't have late or over the phone check in that is a rip off and misleading. They left me without a room to stay so I had to book a room in Baton Rouge LA that messed up my work schedules on the next day. On the next day I showed up at the property to check in for the rest of the reservation (remember ? I booked 7 nights) and the girl over the counter told me for the first time that they cancelled the entire reservation. They didn't tell me that on the previous night when they called me. This is bad customer service, rip off and misleading the customer. STAY AWAY STAY AWAY STAY AWAY!
7-night trip

2/10

DO NOT stay at this property location. I’m originally from Fresno, Ca. I never thought there would be anywhere else worse than some of the conditions I’ve experienced Westside Fresno. I am not one to complain, I hated every day I was booked. Dealt with my decision & that I paid for everything already at a cheap rate. I got what I paid for!!! So, I am going to put this out to save anyone else from making the same mistake!
10-night trip

2/10

I booked 2 rooms at this location for 2 weeks, I received a call from the hotel about an hour before check in for them to tell me the rooms were no longer availible. I booked the rooms a week in advance but still had to find a new hotel. I was also charged a night a piece for each room even though I was told I wouldnt be charged at all. I have reached ou to the hotel multiple times to get everything straight but the employees put me on hold and never pick the phone back up. I will be reporting this to the BBB.
12-night trip

6/10

When I first got there the room I had reserved was unavailable so of course the only rooms were the more expensive "premium" rooms. The room had red splatter on the wall looked like some type of juice or Kool aid and a gash in the drywall and door handle for the bathroom was falling off. They had maintenance come tighten the handle and smear plaster on the wall. By the first night the big problem became apparent since every time the light was turned on you could see the roaches scatter. We were told housekeeping would be by on Thursday and the 7 days we were there they never showed up.
7-night trip

4/10

The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024. She was respectful and went out of her way to even get me an iron box. I wish I knew her name.
7-night trip

8/10

10-night trip

8/10

25-night trip

10/10

7-night trip

8/10

14-night trip

10/10

7-night trip

10/10

7-night trip