Mercure Chiang Mai

3.5 star property
Pet-friendly hotel with outdoor pool, connected to a shopping center, near Tha Phae Gate

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chiang Mai

Outdoor pool
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Property grounds
Property grounds

Reviews

7,8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Pool bar
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • 7 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is R859
R1 020 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200

What's nearby

  • Chiang Mai Rajabhat University - 4 min walk - 0.4 km
  • Nimman Road - 4 min drive - 2.7 km
  • Sunday Walking Street Market - 4 min drive - 2.8 km
  • Tha Phae Gate - 5 min drive - 3.2 km
  • Chiang Mai Night Bazaar - 6 min drive - 3.6 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 21 min drive
  • Chiang Mai Railway Station - 13 min drive
  • Saraphi Station - 23 min drive
  • Lamphun Station - 30 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪ข้าวราดแกง ชวนชิม - ‬1 min walk
  • ‪สลัดเทอเรส โชตนา - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ - ‬2 min walk
  • ‪The Hyde Hidden Music Bar - ‬2 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬2 min walk

About this property

Mercure Chiang Mai

Mercure Chiang Mai puts you just a 5-minute drive from Tha Phae Gate and Chiang Mai Rajabhat University. Guests can indulge in massages, and Citrus serves international cuisine. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Thai

At a glance

Hotel size

  • 159 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Free offsite parking nearby

Transfers

  • Airport shuttle from 6 AM to 6 PM*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Citrus - This restaurant specializes in international cuisine.
Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 250 for adults and THB 125 for children
  • Airport shuttle service is offered for an extra charge of THB 200 per person (one-way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 600.0 per night

Pets

  • Pets are allowed for an extra charge of THB 400 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses geothermal energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Does Mercure Chiang Mai offer free cancellation for a full refund?
Yes, Mercure Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chiang Mai?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mercure Chiang Mai?
Yes, cats and dogs are welcome. There's a charge of THB 400 per pet, per night. Food and water bowls are available.
Is parking offered on site at Mercure Chiang Mai?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Mercure Chiang Mai?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is THB 200 per person one-way.
What are the check-in and check-out times at Mercure Chiang Mai?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Mercure Chiang Mai and nearby?
Mercure Chiang Mai has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Mercure Chiang Mai?
Yes, Citrus offers international cuisine.
What's the area around Mercure Chiang Mai like?
Mercure Chiang Mai is in Chang Phueak, a short 4-minute walk from Chiang Mai Rajabhat University and 10 minutes' walk from Chang Puak Gate.

Mercure Chiang Mai Reviews

Reviews

7,8

Good

7,8/10

Cleanliness

8,2/10

Staff & service

7,8/10

Amenities

7,2/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Out of old city but not far away from the action.
Ong, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

alireza, 3-night trip
Verified Expedia guest review

6/10 Good

Wouldn’t stay here again
Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Praksha, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

Thammanoon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

GORDON KEE KEONG, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JAMJUREE, 4-night trip
Verified Expedia guest review

8/10 Very good

Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Michael Peter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Henry, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry David, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Warm and welcoming staff every time we stay here.
Richard, 2-night romance trip
Verified Expedia guest review

8/10 Very good

In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Ulrich, 3-night family trip
Verified Wotif guest review

6/10 Good

Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Richard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
MercureChiangMa, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

Biggest king size bed! Clean and good housekeeping service!
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

A convenient hotel for sightseeing
The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
Masako, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay, will come again
Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

a the staff was amazing and SO helpful! Loved my stay there of 5 nights!
5-night trip
Verified Expedia guest review

8/10 Very good

Hotel is next to TOPs supermarket and not far from old town area.
2-night family trip
Verified Expedia guest review

6/10 Good

Service was good, as with most of Thailand. The hotel looked a little dated which doesn’t not help with the overall cleanliness and feel of the hotel. There were small ants around the room, which although was not a huge issue, was not ideal. The free shuttle to the night bazaar was a great touch as you are a little out of the way from the old town.
gurdip, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Rooms spacious and staff very pleasant and friendly. Minimal in-room guest amenities, mini-bar in room not stocked and location a little far from city center and attractions.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good location. but have smell of paint. Staff is very good
1-night trip with friends
Verified Expedia guest review