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Phoenix Hotel

4.0 star property
Family-friendly hotel in Ha Giang with restaurant and pool bar

Choose dates to view prices

Photo gallery for Phoenix Hotel

Interior
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Courtyard
Relax in style at the Phoenix Hotel, where a tranquil oasis awaits. Unwind by the poolside bar or indulge in some me-time at the sauna and steam room. With a playground for kids, free newspapers, and tour/ticket assistance available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
The current price is R687
R779 total
includes taxes & fees
24 May - 25 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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View from property

Four Points By Sheraton Ha Giang

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 9 reviews
The price is R865
R981 total
includes taxes & fees
24 May - 25 May
Four Points By Sheraton Ha Giang
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About the area

Map
92T, Nguyen Trai street, Ha Giang, Ha Giang, 310000

What's nearby

  • Hà Giang Provincial Museum - 3 min drive - 3.3 km
  • Ha Giang Stadium - 3 min drive - 3.6 km
  • Nà Thác Tea House - 7 min drive - 7.3 km
  • Waterfall No. 6 - 11 min drive - 9.5 km
  • Co Doi Cau Ma Temple - 13 min drive - 15.2 km

Restaurants

  • ‪Cơm Niêu An Nhiên - ‬2 min drive
  • ‪Blue Sky - ‬3 min drive
  • ‪Quán Cơm Hiền Lương - ‬2 min drive
  • ‪PIZZA HERE by the slices - ‬14 min walk
  • ‪Phở Nghĩa - ‬2 min drive

About this property

Phoenix Hotel

Phoenix Hotel is a great choice for a stay in Ha Giang. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include a poolside bar, a fitness center, and a sauna.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.
This property accepts cash.

Also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phoenix Hotel?

Yes, there's a children's pool.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Phoenix Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Phoenix Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna, a steam room, and a garden.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

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Phoenix Hotel Reviews

Reviews

8,8

Excellent

9,2/10

Cleanliness

8,4/10

Staff & service

8,8/10

Amenities

8,8/10

Property conditions & facilities

7,0/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Food

Reviews

10/10

Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
2-night trip

10/10

Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
1-night trip

6/10

It's not all it's made out to be
1-night trip

6/10

The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
1-night trip

8/10

Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
1-night trip

10/10

The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks

8/10

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
3-night trip

8/10

After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
1-night trip

10/10

Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
1-night trip

10/10

1-night trip

8/10

1-night trip

6/10

2-night trip

10/10

1-night trip

8/10

1-night trip

10/10

1-night trip

10/10

1-night trip

6/10

1-night trip

10/10

1-night trip

8/10

2-night trip

6/10

1-night trip

10/10

1-night trip

6/10

1-night trip

8/10

1-night trip

10/10

Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
2-night trip

8/10

Hotel is modern and clean.
1-night trip