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Holiday Inn Express Surprise, an IHG Hotel

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Surprise, an IHG Hotel

Exterior
Exterior
Outdoor pool, open 8:00 AM to 10 PM, sun loungers
Room amenity
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Gym
  • Connecting rooms available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Spa tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $164
includes taxes & fees
$143 per night
Jan 28 - Jan 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(60 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(62 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Surprise Phoenix

Pool
Pet friendly
Free parking
Free WiFi
9.4 out of 10, Exceptional, (513)
The price is $165
includes taxes & fees
$144 per night
Jan 26 - Jan 27
Hilton Garden Inn Surprise Phoenix
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About the neighborhood

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min walk
  • Banner Del E Webb Medical Center - 6 min drive
  • Wildlife World Zoo and Aquarium - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 35 min drive
  • Scottsdale, AZ (SCF) - 48 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 50 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬2 min drive

About this property

Holiday Inn Express Surprise, an IHG Hotel

Enjoy your visit to Surprise with a stay at Holiday Inn Express Surprise, an IHG Hotel. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. A spa tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Surprise, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Surprise, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.
Are pets allowed at Holiday Inn Express Surprise, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Surprise, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express Surprise, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Holiday Inn Express Surprise, an IHG Hotel?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.
What is there to do at Holiday Inn Express Surprise, an IHG Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise, an IHG Hotel also has a 24-hour fitness center.
What's the area around Holiday Inn Express Surprise, an IHG Hotel like?
Holiday Inn Express Surprise, an IHG Hotel is located a short 7-minute walk from Surprise Stadium. Travelers say that the hotel is in a great location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Football game stay
Clean, newer hotel. Would highly reccomend to anyone looking for a affordable option in AZ.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Check in was super fast & easy & lady was very nice. Breakfast was great & plentiful! Very inviting atmosphere & super clean rooms
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great hotel. Clean, friendly staff. Good breakfast. Nice location.
Anthony, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Night out
Front counter check in was Perfect. Friendly staff. Sheets super soft. Pillows comfy However the air conditioner in room was excessively loud. Lost multiple hours of sleep. I did not report it because we got in late . And did not want to have to move rooms late . If no one has reported this ac loud unit , i am making it known. I have stayed many times amd all has been perfect.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayleen, 4-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and great customer service!!
Renee, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff in every aspect.
Dan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adalia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Geri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buffey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olgalivia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great location by restaurants and clean and nice!
Gina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Impressed with the cleanliness of the hotel. Breakfast was enjoyable and staff was very friendly and courteous! I would recommend someone to stay there!
Camille, 4-night trip
Verified Expedia guest review