Hotel Riu Latino - Adults Only

4.0 star property
Adults-only beachfront hotel with free water park, near Playa Mujeres Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Latino - Adults Only

5 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Poolside bar
Aerial view
5 bars/lounges, 2 swim-up bars, 2 poolside bars
VIP Access

Reviews

8,6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Air conditioning
    Air conditioning
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 5 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Waterslide
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 46 of 46 rooms

Double Room, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 2.7 km
  • Punta Sam Ferry Terminal - 7 min drive - 6.1 km
  • Mujeres Beach - 12 min drive - 4.5 km
  • Ultramar Ferry Puerto Juárez - 13 min drive - 12.0 km
  • Cancun Mall - 16 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Isla Blanca - ‬3 min drive
  • ‪So Cal Gourmet Food Emporium - ‬3 min drive
  • ‪Flavors - ‬8 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬3 min drive

About this property

Hotel Riu Latino - Adults Only

At Hotel Riu Latino - Adults Only, you can spend time at the beach relaxing in a sun lounger, plus you'll be just a 5-minute drive from Playa Mujeres Golf Club. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Moctezuma, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 2 poolside bars, a steam room, and a snack bar/deli. Fellow travelers love the pool and helpful staff.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 594 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

What to do

  • On the beach
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling

Working away

  • Computer station

Services

  • 24-hour front desk
  • Hair salon
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Adjacent to a golf course
  • 5 outdoor pools
  • Free water park
  • Full-service spa
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 55-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Moctezuma - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Milan - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Geisha - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 31.12 per person, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Latino Costa Mujeres
Hotel Riu Palace Kukulkan
Hotel Riu Latino - Adults Only Hotel
Riu Latino Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Latino - Adults Only offer free cancellation for a full refund?
Yes, Hotel Riu Latino - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Latino - Adults Only?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Latino - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Latino - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Latino - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Latino - Adults Only?
No, this hotel doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Hotel Riu Latino - Adults Only and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Latino - Adults Only also has 2 swim-up bars and 2 poolside bars, as well as a steam room and a garden.
Are there restaurants at or near Hotel Riu Latino - Adults Only?
Yes, there are 5 onsite restaurants, featuring international cuisine.
Does Hotel Riu Latino - Adults Only have any outdoor private spaces?
Yes, every room features a balcony or patio.

Hotel Riu Latino - Adults Only Reviews

Reviews

8,6

Excellent

9,6/10

Cleanliness

9,0/10

Staff & service

8,8/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

8/10 Very good

It was a beautiful resort but how ever the meat variety was not so great...I don't eat pork!
Nakita, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Juan Jose, 3-night trip
Verified Hotels.com guest review

6/10 Good

The resort is amazing
Tiffany, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really loved the Staff and service at this property. Brian at breakfast was outstanding. Food was FAR better than at other all inclusive properties where I have stayed. Property is new/pristine but is a bit of a distance from Cancun…I like to shop and visit other restaurants and this requires about a 30 minute cab ride from this location. One odd thing: the staff at the pool towel desk have been trained to guard the relatively flimsy pool towels as if their lives depended upon them. A drunken patron threw up all over my things at the pool. Staff took my towel and cleaned up my things. When I went to get a new towel, however, I was given a 15 minute interrogation regarding why I needed a new towel without a return. OMG! I don’t want to steal your towels! Please deal with the bean counter who supervises these staff!!
Thomas, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was perfect The food was good However we thought the restaurant will be a restaurant type but it was first come first served. No reservation needed. And it was buffet type. The party was good we had a great time. The pool bar was good. Pool was perfect only one day we had seaweed. They cleaned them. Staff were nice. It was close to airport. They had no transportation and we book a car online for our communication. We went to Spa it was great however my husband ring was in closet and he forgot to take it and he lost. And staff mentioned after our service no one was there. I asked hotel to take a look and if they found it let us know. No one did follow up. And we could not find it .
Vartush, 4-night romance trip
Verified Expedia guest review

6/10 Good

Its nice resort but there no room service. Which sucks after you been drinking at night. Also there no juice in room to mix with the liquor. Overall the stay was good. One more thing the snacks in sport bar sucks....
Carolyn, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Erik J, 6-night trip
Verified Expedia guest review

10/10 Exceptional

First time at this hotel was beautiful and one of the cleanest hotels I ever stay at. People and staff very accommodating.
Frank, 6-night family trip
Verified Orbitz guest review

8/10 Very good

I love the food in this hotel they are very clean and food taste amazing!! Only thing I’ll work on it is on the shows at night they aren’t good on that.
Briannelisa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had the best time at Riu with my boyfriend. The food was fantastic! There was always an a fun activity going on. Definitely would stay here again. Only downside is that it’s deeper into Costa Mujeres so traveling to excursions and other parts of Cancun takes a while. Also they don’t have any lotions so you have to bring your own
Radwana, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Estrella, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Takya, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Glenda, 4-night trip
Verified Expedia guest review

8/10 Very good

Continuous games and exercises.
Sharron, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the staff and the vibe of the resort. I wish the there was more than 1 club and 1 bar though
Steven, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything
Anthony, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nakima, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great time i liked that the hotel always had things you could do never got bored but also if you just needed to relax you could do that too. From all the restaurants i think the one i liked most was the buffet, they had a variety of different cousins.
Krisilda, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

I would definitely come back. And I’m telling everyone I know to come here too. Super friendly staff , bartender Jesus was amazing very nice funny and great service!!!
Haylee, 7-night trip with friends
Verified Orbitz guest review

8/10 Very good

I didn’t care for the food quality.
Cjahquanna, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was amazing one of the best well kept and maintained. Staff and service was better than the states, always going above and beyond and making the guest feel like they are the only ones here. One thing that I could suggest is that the entertainment could be better! Love the live music but wish there was more of. Pools could be a bit warm but the ocean is nice and refreshing! For daily activities they were Ok nothing really exciting to want to participate except if your Into sports it’s perfect for that the only thing is that I wish they would spread out the activities because they try to put multiple of the activities that everyone likes at the same time, so your having to pick and choose which one. Instead they had fewer turnout in each. Sometimes not enough for a game. Spend more time looking for players than playing. But overall one of the best times I’ve spent on vacation. Will come back!
Omar, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The Rui Latino was beautiful. My friends and i really enjoyed our time there
Jennifer, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Steven, 5-night trip
Verified Hotels.com guest review