4/10 Fair
03 October 2024
Basic accomadation
The property was not clean on arrival - including a large amount of scuff marks on the walls and dust in corners and under bed. Missing equipment was promised but never provided. Constant request for photos of issues instead of just sending one person to rectify issues. Insufficient communication including changeing the door code without warning and expecting everybody to have a smart phone with their emails available - not the case for me. I found the whole method of communication unsatisfactory and irritating. Location was much noisier than in explanation and although close to tram and bus a reasonable walk from main train station. Area felt somewhat unsafe after dark are it was frequented by drunks and young men fighting.
Maria
Maria, 4-night family trip
Verified Hotels.com guest review