Close to Playa del Carmen Maritime Terminal and Mamitas Beach, Sahara Hotel offers a vibrant retreat. Enjoy the rooftop views, try your luck at the casino with gaming tables and slot machines, or grab a coffee at the cafe. With two restaurants on site, an outdoor pool for adults and kids alike plus free in-room WiFi you can unwind as you please.
Sahara Hotel features a rooftop terrace and puts you only steps from Quinta Avenida. Guests can enjoy the outdoor pool, or take advantage of nearby snorkelling. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within a 15-minute walk.
At a glance
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Hotel size
40 rooms
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Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free covered on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
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Transfers
Airport shuttle on request (available 24 hours a day)*
Bus station shuttle*
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Off-site
Area shuttle within 100 kilometres*
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Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Discount at nearby fitness center
Jet skiing nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Facilities
Built in 1999
Rooftop terrace
Garden
An outdoor pool
Traditional architecture
Accessibility
Accessible airport shuttle
Tile flooring in room
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 1200 per person (one-way)
Bus station shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Children under 5 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number SHO1007167J3
Also known as
Sahara Hotel Playa del Carmen
Sahara Playa del Carmen
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
Sahara Hotel Hotel
Sahara Hotel Playa del Carmen
Sahara Hotel Hotel Playa del Carmen
Frequently asked questions
Is there a pool at Sahara Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Sahara Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sahara Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Sahara Hotel?
Yes, an airport shuttle is available. The charge is MXN 1200 per person one-way.
What are the check-in and check-out times at Sahara Hotel?
Check-in start time: 2:30 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Sahara Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.
What is there to do at Sahara Hotel and nearby?
Have fun with nearby activities like boat tours, fishing, and jet skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Sahara Hotel like?
Sahara Hotel is a short 8-minute walk from Playa del Carmen Main Beach and 2 minutes' walk from Quinta Avenida.
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Reviews
Sahara Hotel Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,6
Cleanliness
8,4
Location
8,0
Staff & service
7,0
Property conditions & facilities
Popular mentions
Location
Room
Bed
Reviews
Verified
10/10 Exceptional
13 February 2026
We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.
Hasina
Hasina, 1-night trip
Verified
8/10 Very good
07 January 2026
Very central
Eduardo
Eduardo, 7-night trip
Verified
10/10 Exceptional
16 January 2025
Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.
Emily
Emily, 3-night trip
Verified
6/10 Good
21 August 2023
Location is really good. Convenient.
ADRIAN
ADRIAN, 1-night trip
Verified
2/10 Poor
25 January 2026
Bad terri le onternet connection we were there for 4days and could not talk to our family we went to the front desk and complained they changed pur room and we still could not watch abday of TV..All we wanted to see was the news
.terriblecservice only a few like in the whole hotel onlyv2 staff speak english..CRAZZZZY it was difficult to communicate the the staff if thec2 guys not there who speak English..ver clean though...very limited towels novtowels tovshow with the house keeping sain shower with jands then dry with towels...we dont dhower like that back home...very terrible service...very nice hotel yhough
Sharon
Sharon, 3-night trip
Verified
8/10 Very good
17 January 2026
Value for money, very close to main pedestrian street
Aristeidis
Aristeidis, 1-night trip
Verified
10/10 Exceptional
02 January 2024
I like the location.
Victorino
Victorino, 1-night trip
Verified
8/10 Very good
12 March 2023
2 night stay at Sahara Hotel
This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
Linda
Linda, 3-night trip
Verified
10/10 Exceptional
16 March 2023
The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
Randy
Randy, 7-night trip
Verified
6/10 Good
29 May 2025
The people at the desk was so angry all the time, they trated me really bad.
And is so unfair pay for the parking when it should be included.
Cristian
Cristian, 1-night trip
Verified
4/10 Fair
03 July 2024
The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
Samuel
Samuel, 5-night trip
Verified
8/10 Very good
12 March 2023
The A/C doesn't work
Claudia
Claudia, 3-night trip
Verified
4/10 Fair
02 February 2024
Unenjoyable stay
For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
Verified traveller
2-night trip
Verified
10/10 Exceptional
10 May 2026
Excelente ubicación y atención.
Joe
Joe, 3-night trip
Verified
10/10 Exceptional
03 February 2026
Bueno, bonito y barato. Céntrico y amables
RAUL ALEJANDRO
RAUL ALEJANDRO, 3-night trip
Verified
6/10 Good
02 February 2026
Hotellbyggnadens rum & interiör är bra men ’annexet’ är som ett hostel. Otroligt lyhört från alla håll.
Marie
Marie, 4-night trip
Verified
8/10 Very good
16 January 2026
Me gusto el lugar , el personal muy atento a todo ,el único problema es q en el Hotel no hay elevador solo escaleras ( mi habitación estaba en el piso #3 )
Marisol
Marisol, 2-night trip
Verified
10/10 Exceptional
12 March 2025
Buena estancia
Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad.
Nos tocó en fechas de el carnaval, fuera de eso todo bien.
El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional.
En general un muy buen lugar, céntrico y muchas opciones
Adrian
Adrian, 4-night trip
Verified
4/10 Fair
06 March 2025
La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade.
Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.
Monica
Monica, 1-night trip
Verified
10/10 Exceptional
26 February 2025
Está céntrico y fue agradable nuestra estancia. El personal fue super amable.
Felicidades!
Lucia
Lucia, 1-night trip
Verified
8/10 Very good
22 February 2025
Es muy centrica y hay muchos negocios de comida
Saul
Saul, 3-night trip
Verified
6/10 Good
21 February 2025
Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi
Cristina
Cristina, 4-night trip
Verified
10/10 Exceptional
21 January 2025
Muy centrico
Daniel
Daniel, 7-night trip
Verified
2/10 Poor
26 November 2024
El hotel muy sucio, incómodo y en muy malas condiciones