Dolphin Hotel, Chow Kit Kuala Lumpur

3.0 star property
Hotel with 2 restaurants, near Petronas Twin Towers

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Photo gallery for Dolphin Hotel, Chow Kit Kuala Lumpur

Lobby - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Front of property - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Pillow-top beds, desk, blackout curtains, free WiFi - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Food court - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Lobby sitting area - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
When you stay at Dolphin Hotel, Chow Kit Kuala Lumpur, you'll be a short five-minute drive from Petronas Twin Towers and KLCC Park. Also, Suria KLCC Shopping Centre and Petaling Street Market are a short five-minute drive away. Public transportation is only a short walk: PWTC Station is 7 minutes and Chow Kit Station is 9 minutes.

Reviews

5.2 out of 10

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Self parking
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive King

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • 23 sq m
  • Sleeps 2

Executive Family 3

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • 30 sq m
  • Sleeps 3

Executive Twin Room

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • 23 sq m
  • Sleeps 2

Deluxe Twin

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • 23 sq m
  • Sleeps 2

Deluxe Queen

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2

Deluxe Family

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 3

Executive Suites

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2

Deluxe Suite

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2

Deluxe King

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2

Executive Room

Highlights

Air conditioning
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2

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About the area

Map
No. 3, Jalan Tiong Nam, Off Jalan Raja Laut, Kuala Lumpur, 50350

What's nearby

  • Chow Kit Night Market - 3 min walk - 0.3 km
  • Sunway Putra Mall - 7 min walk - 0.6 km
  • Masjid Jamek Kampung Bahru Mosque - 9 min walk - 0.8 km
  • World Trade Centre Kuala Lumpur - 10 min walk - 0.9 km
  • SOGO - 10 min walk - 0.9 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 49 min drive
  • Kuala Lumpur Sultan Ismail Station - 7 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Kuala Lumpur Titiwangsa Station - 16 min walk
  • PWTC Station - 7 min walk
  • Chow Kit Station - 9 min walk
  • Medan Tuanku Station - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kampunglah - ‬1 min walk
  • ‪House of Wheat - ‬3 min walk
  • ‪Kedai Makanan Ah Heng - ‬1 min walk
  • ‪Raja Laut Curry House - ‬2 min walk
  • ‪Restoran Ong Lai (Goh Kee) - ‬1 min walk

About this property

Dolphin Hotel, Chow Kit Kuala Lumpur

When you stay at Dolphin Hotel, Chow Kit Kuala Lumpur, you'll be just a 5-minute drive from Petronas Twin Towers and KLCC Park. Also, Suria KLCC Shopping Centre and Petaling Street Market are just a 5-minute drive away. Public transportation is just a short walk: PWTC Station is 7 minutes and Chow Kit Station is 9 minutes.

At a glance

DONE

Hotel size

    • 94 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site motorhome/coach/lorry parking
    • On-site self-parking (MYR 7 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference center (1000 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Low-height desk
  • Height-adjustable showerhead
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Roll-in shower
  • Transfer shower
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 160 per vehicle (one-way, maximum occupancy 6)
  • Late check-out can be arranged for an extra charge of MYR 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 35.0 per night
  • Airport shuttle service for children costs MYR 160 (one-way)

Parking

  • Self parking costs MYR 7 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Shandar
Hotel Shandar Kuala Lumpur
Shandar Hotel
Shandar Kuala Lumpur
Shandar Inn Kuala Lumpur
Hotel Club Dolphin Kuala Lumpur
Club Dolphin Kuala Lumpur
Hotel Club Dolphin
Dolphin Hotel Chow Kit Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel
Dolphin Hotel, Chow Kit Kuala Lumpur Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Dolphin Hotel, Chow Kit Kuala Lumpur offer free cancellation for a full refund?

Yes, Dolphin Hotel, Chow Kit Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Dolphin Hotel, Chow Kit Kuala Lumpur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Dolphin Hotel, Chow Kit Kuala Lumpur?

Yes. Self parking costs MYR 7 per day. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Dolphin Hotel, Chow Kit Kuala Lumpur?

Yes, an airport shuttle is available. The charge is MYR 160 per vehicle one-way.

What are the check-in and check-out times at Dolphin Hotel, Chow Kit Kuala Lumpur?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MYR 50 (subject to availability). Express check-out is available.

Are there restaurants at or near Dolphin Hotel, Chow Kit Kuala Lumpur?

Yes, there are 2 onsite restaurants.

What's the area around Dolphin Hotel, Chow Kit Kuala Lumpur like?

Dolphin Hotel, Chow Kit Kuala Lumpur is a short 7-minute walk from PWTC Station and 11 minutes' walk from World Trade Centre Kuala Lumpur.

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Reviews

Dolphin Hotel, Chow Kit Kuala Lumpur Reviews

5,2

6,0

Cleanliness

5,6

Location

5,8

Staff & service

5,6

Property conditions & facilities

Reviews

2/10 Poor

Worst stay in Malaysia.

Bad. Worst hotel stay that I had in Malaysia. Have cockroaches; TV without functionable remote control and noisy due near to tram track. The most unacceptable event was the front desk took my ID and Credit Card out of my sight to their main office for more than 10 minutes for the purpose on photocopying these documents for their verification purposes with my booking with Hotels.com. I am considering canceling this Credit Card to avoid possible scam transaction.

6/10 Good

距離PWTC蠻近的;離秋傑市場也近買水果很方便。但是一層樓只有一支吹風機要一直借來借去很是麻煩!希望可以改進
5-night trip

4/10 Fair

Photos not even close to reality

Not sure if they put me in the wrong room or not, but the photos of the room was great, the room wasn't the same. Obviously they hired a fantastic photographer. The standard price of this room, apparently, is $100AUD. It was dropped to $50AUD for the following day, however, I had a discount to $25AUD. In no world would I pay even close to $100AUD for this room. $25 is even pushing it. This is an old hotel where they put some decent furnishings. Took 30 minutes to check-in, as there's only one reception guy and other customers were having problems. 15 minutes to check-out. I don't mind staying in dingy, cheap, hotel rooms, provided that I'm expecting to stay in one. Problem here is that the photos look like it's a nice, classy hotel. In reality, it's a dingy, cheap, hotel room.
Scott, 1-night trip

2/10 Poor

Slow operation ! dirty ! waiting until 2 hours for check in ! 1 out of 5 star !!
Pex, 1-night trip

10/10 Exceptional

A nice hotel for short vacation. Services also good.
1-night trip

4/10 Fair

Very bad experience

No a good experience. Room was not cleaned. Main entrance Lights was not working . Worth thing I was asked to pay tourism charge as I showed Malaysian Ikad.
Sital, 1-night trip

8/10 Very good

Air Conditioning issue room 4024 (14 April 2018)

Bad air conditioning for the first room, but was quick exchange of rooms was done.
1-night trip

2/10 Poor

Terrible hotel. No water supply.

No water supply in the morning. Had to wait for 3hrs but still no water. Staff doesn't have courtesy to apologize or explain. Only give 3 bottles of mineral water for us to bath (only after we asked for it). Very bad service. Don't stay here. Totally not recommended.
disappointed, 1-night trip

8/10 Very good

Decent

The receptionist was not friendly at all and was really slow to process my check in. The room however was great, clean. The showers were great. Not much hot water though
1-night trip

2/10 Poor

Bad service

Poor service . I stay for 3days 2night . And no one come and cleaning my room . I sleep with messy room . Also on hotel.com shows that free parking . But when I cme they ask for pay rm5/day for my parking. When I ask why I have to pay . They said free parking for special request . Nonsense! How I know I have to make a special request on my booking when I find that they give free parking . Girl on receptionist also no manners and not friendly.

10/10 Exceptional

Good Service

good experiance

4/10 Fair

Ligging zeer goed

Kamer werd niet schoon gemaakt bij melding moest je nog 2 uurtjes wachten. Heel slecht ontbijt.

8/10 Very good

Convenient

It was good but kind of smelly. It's like I'm staying at Indian temple. I had to use my perfume to make me comfortable

8/10 Very good

great choice for its value

quite good n comfort

4/10 Fair

Simple and cheap

A simple hotel close to the center of Kuala Lumpur. Easy to go where you want and many small local restaurants nearby if you want to try local food. The monorail was running close to the hotel so if your room face that side it can be a bit noisy when the train comes. The breakfast was only Asian style so not really what I like in the morning.

2/10 Poor

The overall experience was disappointing. On the positive side, its well situated in walking distance from multiple train stations, had great Wifi I was able to stream HD movies, room size was good, general condition of rooms (at a budget room perspective) were good, AC worked well, and staff were always friendly and courteous. The problems however were plenty, out of my 8 day stay, house keeping only came *twice* and that was because I asked (had to ask for things over and over again), access card to room continually stopped working, breakfast buffet venue and food was abysmal, supplies such as toilet paper wasn't kept up, the first 3 nights I was put in a twin room when I'd ordered a king room. All pointing to a mismanaged hotel. I had to put too much effort into getting things that are just basic hotel services, I wouldn't recommend this hotel to others.

10/10 Exceptional

I m realy very happy to stay all things very good Thanks

2/10 Poor

Déceptions

Nous avons mis près d'une demi-heure à trouver l'hôtel en taxi. Le quartier est pas très propre, ce qui est assez rare à KL. A notre arrivée vers 23h, la personne nous a remis le mauvais badge. Première déception La chambre est grande et lumineuse, la vue donne sur des entrepôts. Dans la salle de bain nous avons trouve un cafard vivant et des cheveux dans le lavabo. Le lit est très grand mais il y a des cheveux dessus et les draps et taies d'oreilles sont plus ou moins tachés. Le personnel au guichet n'a pas fait preuve de service et d'attention.

2/10 Poor

Awful dirty cockroaches !!

We arrived at 11pm and immediately we wanted to leave. The room was awful and the barhroom was very dirty. The blankets and pillows looked like not being cleaned. There was rubbish and hair on the floor. Cockroaches in the barhroom and dead flies on the wall. The desk staff does not look at you when you want to talk to them. Very arrogant. The area is very dirty and may be dangerous. It is definitely the worst hotel we have stayed at in Malaysia.

4/10 Fair

Ikke det beste

Det eneste positive ved dette hotellet var at sengene var myke og det var bare 10 min til nærmeste monorail-stasjon. Servicen var dårlig, frokosten var ikke inkludert (som det står at den skal være i beskrivelsen av hotellet), det var flekker på sengetøyet, badet var ikke slik som det ser ut på bildet, det var relativt mye krypdyr (kakkerlakker og maur) på rommet, hotellet er ikke spesielt billig i forhold til kvaliteten på rom og service og nabolaget var litt lugubert. Det kunne se ut som om dette tidligere har vært et sykehjem eller lignende.

4/10 Fair

Don't expect to get much sleep

This could be a very good hotel, especially for the price; clean and comfortable, close to the subway (elevated walkway if raining) and several good malls. Several local eateries or a nicer restaurant in another hotel close by. However, the website stated breakfast was included with my room rate (there is a breakfast-only restaurant), but the clerk said no. Showed her the website but was told have to talk to Expedia (my emails to Hotels.com about the breakfast were never answered). I originally stayed 3 nights, extended the booking another 7 (easier than moving); on the 4th night, the satellite tv stopped working and was never repaired. Even after I could hear guests in other rooms watching their tv, mine never started up again. Told the staff, they shrugged their shoulders and did nothing. There is also a private house across the street with a dog. On the 5th night, it started barking and continued barking day and night for the rest of my stay (all 6 remaining nights). Told the staff, nothing happened; spotted the tenants and went and talked to them (nicely), one guy told me to get lost. All in all, hotel is clean and comfy, staff friendly but service was bad, got very little sleep. Won't be staying here again.

2/10 Poor

2-night trip

8/10 Very good

1-night trip

2/10 Poor

2-night trip

6/10 Good

Bilal, 1-night trip