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Hotel Promise

Art Deco hotel with restaurant, near Istiklal Avenue

Choose dates to view prices

Photo gallery for Hotel Promise

Property entrance
Breakfast, lunch and dinner served
Lounge
Lobby
Lobby sitting area
Located in the heart of Istanbul, Hotel Promise offers a warm welcome with breakfast, lunch and dinner at the on-site restaurant. Unwind in the library or enjoy a coffee at the cafe while staying connected with free WiFi. The helpful staff has left a lasting impression on previous guests who appreciated express check-out and local newspapers.

Reviews

4.6 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Library

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Single Room, 1 Bedroom

Premium bedding, free minibar items, in-room safe

Economy Single Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, free minibar items, in-room safe

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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6.6 out of 10, 4 reviews
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About the area

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440

What's nearby

  • Istiklal Avenue - 2 min walk - 0.2 km
  • Pera Palace Hotel - 8 min walk - 0.7 km
  • Taksim Square - 10 min walk - 0.9 km
  • Galataport - 13 min walk - 1.2 km
  • Galata Tower - 15 min walk - 1.3 km

Getting around

  • Istanbul Airport (IST) - 46 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 65 min drive
  • Vezneciler Subway Station - 6 min drive
  • Mecidiyekoy Station - 6 min drive
  • Beyoglu Station - 13 min walk
  • Taksim Station - 10 min walk
  • Tophane Station - 13 min walk
  • Sishane-Zemin Metro Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Dürümzade - ‬1 min walk
  • ‪Sohbet Ocakbaşı - ‬1 min walk
  • ‪şenol birahanesi - ‬1 min walk
  • ‪Babel Ocakbaşı Nevizade - ‬1 min walk
  • ‪Chianti Cafe & Bar - ‬1 min walk

About this property

Hotel Promise

Hotel Promise offers a great location, putting you within just a 10-minute walk of Istiklal Avenue and Pera Palace Hotel. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Art Deco hotel is also just a 5-minute drive from Taksim Square and Galata Tower. The property is just a short walk to public transportation: Taksim Station is 10 minutes and Tophane Station is 13 minutes.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 5 per day; includes in/out privileges)
    • On-site valet parking (EUR 15 per day)
    • Off-site parking within 820 ft (EUR 15 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1945
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 30
  • Accessible airport shuttle
  • Well-lit path to entrance
  • 2 stairs to reach property
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 82-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 5 per person
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge

Parking

  • Self parking costs EUR 5 per day with in/out privileges
  • Valet parking costs EUR 15 per day
  • Parking is available nearby and costs EUR 15 per day (820 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

Does Hotel Promise offer free cancellation for a full refund?

Yes, Hotel Promise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Promise?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Promise?

Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 15 per day.

Is airport shuttle service offered by Hotel Promise?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Hotel Promise?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge. Express check-out is available.

What is there to do at Hotel Promise and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Hotel Promise?

Yes, there's an onsite restaurant.

What's the area around Hotel Promise like?

Hotel Promise is in Taksim, a short 10-minute walk from Taksim Station and 13 minutes' walk from Taksim Square.

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Reviews

Hotel Promise Reviews

4,6

4,8

Cleanliness

6,0

Location

5,0

Staff & service

3,8

Eco-friendliness

4,4

Property conditions & facilities

Reviews

2/10 Poor

Économic room are located at the back side of the building. You can hear very loudly the sound of a disco in the courtyard playing music all night. Window was broken, water tap in the shower. Not recommended if you want to sleep.
Louise, 3-night trip

4/10 Fair

Low quality

One of the worst stay experiences yet. I arrived and waited 30 minutes before they finally got me checked-in. How is it that only one staff can do this. The lift to my floor is broken so I had to carry my luggage one floor up. The room is tiny, there’s no tea table or any table. No closet, just a few hangers attached to the wall. There’s no view from the window, just another building across. The bathroom and toilet is 10 cm apart, no curtain or glass to separate so the shower basically splash everywhere. There’s no towel, no floor mattress anywhere, and no sandals. Basically just a bed with AC and a small bathroom. Overall cleanliness is bad, the bed sheet and pillow are not clean.
1-night trip

2/10 Poor

Rezalet

Tam bir rezillik resepsiyonda ztn 1 saat bekledik ve hala çözüm olmadığında odaya çıktık rezervasoynumuz bulunmuyormus bulamadılar fln oda desen rezalet oda kapıları bile delik deşik aldığı parayı zerre haketmeyen biyer temizlik desen heryer leke kan izi hiç tavsiye etmem aynı fiyatlarda daha iyi oteller bulabilirsiniz.
Hasan, 1-night trip

2/10 Poor

The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
1-night trip

2/10 Poor

Cet hôtel devrait être supprimé du site

L’hôtel était très sale on a changé d’une chambre standard à une chambre double deluxe mais toujours le même problème de saleté des cafards partout pas d’eau chaude la chasse des toilettes ne marche pas deux nuit après on a quitté l’hôtel même si on a payé pour trois nuit
Sakoute, 3-night trip

2/10 Poor

Ich habe in diesem Hotel garnicht übernachtet Weil es voller Schimmel und Dreck war , nicht mal ein Tier Würde dran drin schlafen Habe auch Bilder gemacht
4-night trip

10/10 Exceptional

Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Unknown, 3-night trip

2/10 Poor

Det var som helvetet , det enda som jag kan berätta för er , aldrig kommer o Boka min hotel fram eran sida !!
Seyyed Chadir, 14-night trip

4/10 Fair

Mauvaise expérience

A éviter
Wafa, 9-night trip

2/10 Poor

Alles alt und kaputt. Ich würde diese Unterkunft nicht weiter empfehlen.
1-night trip

2/10 Poor

Beğenmedim

Cok kötüydü hersey hiç bir sey çalışmıyordu
Yalcin, 1-night trip

2/10 Poor

Very bad

The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Raed, 1-night trip

10/10 Exceptional

Her şey mükemmeldi :)
Yaren Nur, 1-night trip

2/10 Poor

The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
23-night trip

2/10 Poor

Richtig herunterkekommenes Hotel, Schimmel im Badezimmer, Badezimmertür war defekt, man konnte die Tür nicht abschließen, zwei kaputte Stühle im Zimmer. An der Rezeption überwiegend keine Personal . Zum Teil kümmern sich die Nachbargeschäfte um dieses Hotel . Auf meinem Wunsch wenigstens die Stühle auszutauschen, können wir nicht, war die Antwort. Ich bin öfters in Istanbul und habe sowas noch nie erlebt. Absolut nicht zu empfehlen.
NejlaOgulkanmis, 3-night trip

2/10 Poor

They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Ilia, 2-night trip

8/10 Very good

I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Tanya, 3-night trip

8/10 Very good

Худший отель во всем Стамбуле

Худший отель. Заселения пришлось ждать почти 2 часа. Во время ожидания сотрудники не давали никаких обьяснений забержке, посте чего ушли совсем. Номер грязный- сантехника выглядит так, как будто ее никогда не мыли. Постель и полотенца пахнут сыростью. Стены в пятнах. Под окнами ночной клуб из-за которого невозможно спать. Телевизор и кондиционер сломаны.
Alexandra, 1-night trip

2/10 Poor

Sale

Je ne suis même pas resté une minute
osama, 1-night trip

2/10 Poor

Es war dreckig und sah nicht so aus wie auf den Bildern
1-night trip

2/10 Poor

Very bad hotel

Very bad hotel, very bad rooms, small rooms, dirty rooms, dirty washroom, poor system, reception little bit cooperative, all was bad, recommend people dont stay in promise hotel,
Muhammad Adnan, 3-night trip

4/10 Fair

Cocuklu aileler icin uygun degil

Odalar eski -carsaflar kirli-odada bocekler vardi dusakabin musluklar sallaniyor-odada agir koku vardi-personel iyi niyetli yardimci olmaya calisiyorlar
ELENA, 3-night trip

2/10 Poor

This hotel is infested with cockroaches ,every time you reach your room , you need to kill at least a dozen that are roaming around including your mattress and pillow. the situation is horrible , when receptionist was informed he just showed up with a locally made solution that he sprays around and does nothing and the next day the insect infestation prevails.
Joseph, 5-night trip

2/10 Poor

disaster

really hotel disaster. reception = 00. full of waste. insects everywhere. You can not even get a single star.
Mohammed, 1-night trip

2/10 Poor

El peor hotel de Estambul

Pésimos servicio, peleas todas las noches, demasiado ruido, habitaciones sucias, simplemente terrible. Nunca se hospeden aquí, el hotel no debería estar en este sitio.
Brandon Andrés, 17-night trip