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San Mateo Hotel

5.0 star property
Luxury hotel in Cáceres with 2 restaurants and outdoor pool

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Located in Caceres Old Town, Atrio Restaurante Hotel offers an upscale retreat with a rooftop terrace, garden and dry cleaning services. Unwind at the outdoor pool or indulge in fine dining at the Michelin-starred Atrio restaurant. With free WiFi, babysitting services and helpful tour assistance available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Steam room
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Similar properties

Restaurant
Palacio De Godoy Caceres, Curio Collection By Hilton
Caceres Old Town
  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.6 out of 10, Exceptional, 34 reviews
The price is R1 722
R1 894 total
includes taxes & fees
24 May - 25 May
Palacio De Godoy Caceres, Curio Collection By Hilton
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About the area

Map
Plaza San Mateo 1, Caceres, Caceres, 10003

What's nearby

  • Torre De Las Ciguena - 1 min walk - 0.0 km
  • Casa del Sol - 2 min walk - 0.2 km
  • Golfines de Abajo Palace - 2 min walk - 0.2 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Santa Maria Cathedral - 3 min walk - 0.3 km

Getting around

  • Caceres (QUQ-Caceres Train Station) - 27 min walk
  • Cáceres Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Las caballerizas - ‬3 min walk
  • ‪La Taperia - ‬4 min walk
  • ‪La Traviata - ‬5 min walk
  • ‪Restaurante José Marquez - ‬3 min walk
  • ‪La Tapería - Torre de Sande - ‬1 min walk

About this property

San Mateo Hotel

Take in the views from the rooftop terrace when you stay at San Mateo Hotel. Guests can indulge in massages, and Atrio, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, up to 25 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site valet parking (EUR 45 per day)
    • Free off-site parking within 1 mi
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:30 AM–11 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Private winery tours

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
  • Phone
  • Computer monitor

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Atrio - This fine-dining restaurant serves breakfast, lunch, and dinner. 2-star Michelin rating.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 45 for children
  • Airport shuttle service is offered for an extra charge of EUR 400 per vehicle (one-way, maximum occupancy 6)
  • Hosted evening meal costs EUR 295

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 108.9 per night
  • Airport shuttle service for children up to age 18 costs EUR 400 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 49.50 per pet, per day

Parking

  • Covered valet parking costs EUR 45 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel
Atrio Restaurante Caceres
Atrio Restaurante Hotel Hotel
Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel Hotel Caceres

Frequently asked questions

Does San Mateo Hotel offer free cancellation for a full refund?

Yes, San Mateo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at San Mateo Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at San Mateo Hotel?

Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 49.50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at San Mateo Hotel?

Yes. Valet parking costs EUR 45 per day.

Is airport shuttle service offered by San Mateo Hotel?

Yes, an airport shuttle is available. The charge is EUR 400 per vehicle one-way.

What are the check-in and check-out times at San Mateo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at San Mateo Hotel and nearby?

San Mateo Hotel has an outdoor pool and a steam room, as well as spa services and a garden.

Are there restaurants at or near San Mateo Hotel?

Yes, there are 2 onsite restaurants.

What's the area around San Mateo Hotel like?

San Mateo Hotel is in Caceres Old Town, a short 1-minute walk from Casa del Aguila and 2 minutes' walk from Church of San Francisco Javier.

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Reviews

San Mateo Hotel Reviews

9,6

Exceptional

10

Cleanliness

8,4

Location

9,6

Staff & service

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

素敵なホテル

素敵な素晴らしいサービスで快適に過ごせました。スタッフもよく気がつくし、日本人シェフもレストランでお忙しい所を出てきて色々助けていただき、本当に感謝しています。また、泊まりに行きたいと思いました。
1-night trip
Verified

10/10 Exceptional

Excelente todo. Sobre todo la comida y la atención
Gloria, 1-night trip
Verified

10/10 Exceptional

Requinte dentro das muralhas de Caceres

Nossa experiencia foi fantastica. Desde a acomodação, staff e a gastronomia sensacional. Nos sentimos muito a vontade, em um ambiente requintado, porem muito cordial.
Heloisa, 1-night trip
Verified

10/10 Exceptional

A little bit of luxury

Loved the comfort and Michelin starred meal after 2 weeks of hiking across Spain. It was our splurge.
Verified

10/10 Exceptional

Top class

Hospitalidad muy personal. Lujo muy cálido. Sin duda un destino a repetir.
Verified

10/10 Exceptional

Desconectar en un entorno histórico

Hotel elegante sin estridencias, tranquilo y cómodo, te invita a descansar. Piscina muy agradable y una terraza coqueta y magnifica para relajarse y tomar una copa
Verified

10/10 Exceptional

Amabilidad, y profesionalidad

Magnifica experiencia, servicio profesional y pendiente de cualquier deseo de los clientes, trato amable y cercano. Instalaciones modernas y cuidadas
Verified

4/10 Fair

Lack of respect and understanding of customer

We went to atrio recommended by a friend of us, since we were on honey moon, we went for the last room, a junior suite. The very close surrounding of the hotel is medieval but the rest is of no interest. First, the junior suite is big but with no particular highlight, like a nice view or amenities offered like a bottle of water ! The price of 385 euros for this room is far too much with regards to the benefit and in consideration of being in caceres, since that level of price is similar to a capital city and not a small regional city. When complaining on the parking price. 33 euros a day with no alternative options and the breakfast supposed to be gastronomic 30 euros per person ! well, he disguised me and insulted me saying that all was written in the reservation. Definitely not a place you would want to spend your money in.
Verified

10/10 Exceptional

Gran hotel, a nivel arquitectonico impresiona y un buenisimo restaurante.
Verified

10/10 Exceptional

3-night trip
Verified

10/10 Exceptional

Basílio, 1-night trip
Verified

10/10 Exceptional

1-night trip
Verified

10/10 Exceptional