Isabella Boutique Stays by Viadora offers a great location, putting you within a 15-minute walk of Avenida Presidente Masaryk and Chapultepec Park. Guests can visit the fitness centre for a workout, and free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM. This luxurious hotel is also a short five-minute drive from Paseo de la Reforma and Angel of Independence Monument. Public transportation is close by: Polanco Station is only 2 minutes on foot.
540 C. Hesiodo Polanco V Sección, Mexico City, CDMX, 11560
What's nearby
Avenida Presidente Masaryk - 2 min walk - 0.2 km
Spanish Consulate General - 5 min walk - 0.5 km
Chapultepec Park - 10 min walk - 0.9 km
Paseo de la Reforma - 14 min walk - 1.2 km
National Museum of Anthropology - 15 min walk - 1.3 km
Getting around
Benito Juarez International Airport (MEX) - 32 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
Mexico City Fortuna Station - 8 min drive
Tlalnepantla de Baz Station - 16 min drive
San Rafael Station - 17 min drive
Polanco Station - 2 min walk
Auditorio Station - 16 min walk
San Joaquin Station - 17 min walk
Airport pick-up service
Restaurants
Las Aguas De Benyamin - 1 min walk
El Globo - 3 min walk
Greenway Restaurante - 3 min walk
Mr Pollo - 2 min walk
Buddha Chicken Polanco - 1 min walk
About this property
Isabella Boutique Stays by Viadora
Isabella Boutique Stays by Viadora offers a great location, putting you within a 15-minute walk of Avenida Presidente Masaryk and Chapultepec Park. Guests can visit the fitness centre for a workout, and free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM. This luxurious hotel is also a short five-minute drive from Paseo de la Reforma and Angel of Independence Monument. Public transportation is close by: Polanco Station is only 2 minutes on foot.
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site self-parking (USD 30 per day)
Transfers
Airport pick-up (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Fitness center
Room amenities
Be entertained
30-inch Smart TV
Cable TV channels
Home comfort
Iron/ironing board
Sleep well
Bed sheets provided
Stay connected
Free WiFi (speed of 25+ Mbps)
More
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 350 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of USD 86 per vehicle. Maximum occupancy 6
Pets
Pet deposit: USD 25 per stay
Pets are allowed for an extra charge of USD 25 per pet, per stay
Parking
Self parking costs USD 30 per day
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Isabella Stays By Viadora
Isabella Boutique Stays by Viadora Apartment
Isabella Boutique Stays by Viadora Mexico City
Isabella Boutique Stays by Viadora Apartment Mexico City
Frequently asked questions
Are pets allowed at Isabella Boutique Stays by Viadora?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 25 per pet, per stay, and there's also a deposit of USD 25 per stay.
Is parking offered on site at Isabella Boutique Stays by Viadora?
Yes. Self parking costs USD 30 per day.
Is airport shuttle service offered by Isabella Boutique Stays by Viadora?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 86 per vehicle.
What are the check-in and check-out times at Isabella Boutique Stays by Viadora?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Isabella Boutique Stays by Viadora and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Isabella Boutique Stays by Viadora like?
Isabella Boutique Stays by Viadora is a short 2-minute walk from Polanco Station and 18 minutes' walk from Paseo de la Reforma.
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Reviews
Isabella Boutique Stays by Viadora Reviews
9,6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9,2
Amenities
10
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
16 December 2025
Clean, spacious rooms, great staff, great location. Wouldn't stay anywhere else.
Verified review
10/10 Exceptional
30 March 2026
Wow, two blocks from everything is the Isabella. A beautiful well secured - private oasis. I goes toe-to-toe with any 5 star hotel.
Verified review
10/10 Exceptional
21 January 2026
Beautiful luxury boutique hotel with friendly staff. It was very clean and modern.
Verified review
10/10 Exceptional
09 October 2025
Very clean, and safe. Staff very helpful.
Verified review
10/10 Exceptional
16 June 2025
Second time I reserve there and I'm still in-love with it: nice, elegant, luxurious, nice staff, basic but neat amenities and foremost, in the heart of Polanco. Extremely recommended!
Verified review
10/10 Exceptional
24 May 2025
Gorgeous new property with the nicest staff. The rooms are spacious, designed well, and immaculate. The street is quiet, but walking distance of many stores and restaurants.
Our only minor complaint is the beds are a little too firm.
We plan to stay here on our future trips to Mexico City.
Verified review
4/10 Fair
16 November 2025
I selected this property because I've stayed at a few other Viadora properties in the area and had a great experience. What I love about Viadora is that they make it feel like a home --- meaning you have space to spread out. I booked a place for two days over my wedding weekend. I booked the first night the day before my wedding to rest. I booked an additional night so I could use the terrace and apartment to get ready with my bridesmaids while having the photographer come take some get-ready wedding photos. I was told that only two guest are allowed at all times, which meant I could not have my makeup artist, bridesmaids, and photographer at the same time. I asked for an exception for the 3-4 hours that we needed but they were unable to accommodate the full party. They advertise this space as being your home away from home but you are unable to use the terrace or dining room table for four as presented. Be advised that if you book a larger space you won't be able to share it with guests - even for a few hours which was our goal. After reflection I wish I would have never booked this place and booked an additional room at my hotel in Polanco, which was much nicer and more flexible.
Verified review
10/10 Exceptional
11 April 2026
An amazing little boutique hotel walking distance from everywhere you want to be in Polanco.
Verified review
10/10 Exceptional
04 December 2025
Everything was great, felt at home
Verified review
10/10 Exceptional
18 June 2025
Great staff
Verified review
10/10 Exceptional
04 July 2025
Excellent property and stands
Verified review
10/10 Exceptional
22 April 2025
Just lovely!
Verified review
10/10 Exceptional
26 May 2025
Staying here every time I’m in Mexico City
Excellent option to get away from the noise of Polanco. Very calm, luxurious and beautifully decorated. The apartments are spacious and the staff is incredible nice! Walkable distance to all the hot spots in Polanco. Plus for the equipped gym and complimentary snacks in the morning.
Verified review
2/10 Poor
20 October 2025
I booked the executive suite for my bridesmaids and I to get ready. It has a beautiful four seater dining room table and an outdoor terrace that can easily hold 10 people. I was surpr
Verified review
10/10 Exceptional
11 August 2025
We had a lovely stay at the Isabella by Viadora. We rented the "Exclusive Apartment" (3 bedroom, 3 bath) for two weeks over the summer and had a wonderful experience from start to finish. The apartment was even better than advertised (which almost never happens!) and we were so happy with our decision to rent there. We've stayed in Polanco previously at a major hotel, and it was so nice to have a boutique experience with all of the major amenities of a hotel.
The location in central Polanco is excellent and there is no need to have a vehicle if you're staying within the Polanco/Miguel Hidalgo area. (Otherwise Uber and other rideshare services are readily available.) There are many great restaurants and cafes within walking distance, and the front desk was always ready with recommendations if you were unsure of where to go.
The apartment was incredibly well-appointed from the linens, cookware, to the L'Occitane toiletries, and they even included laundry pods and dishwashing tablets if you decided to use either. The terrace was a beautiful place to spend time while in the apartment. Also, the central A/C worked great!
The true gem of the Isabella is the staff, who were always so helpful with recommendations and friendly when you entered or left the building. We felt incredibly safe throughout our stay.
We are already talking about staying at the Isabella again in our next trip to Mexico City and I would not hesitate to recommend it to anyone. We loved it!
Verified review
10/10 Exceptional
13 June 2026
Aracelis, Leonardo y Yahel fueron espectaculares. Hicieron que nos sintiéramos bienvenidos y siempre bien atentos. Agradecemos su atención y simpatía. El hotel bellísimo, espacios amplios e impecables. No solamente le doy puntuación perfecta por lo lindo, sino la ubicación excelente!!! Justo en el corazón de Polanco! Fue perfecto caminar por allí y disfrutar.
Verified review
10/10 Exceptional
05 May 2026
Muy espacioso y silencioso!
Verified review
10/10 Exceptional
27 April 2026
Súper acogedor, limpio y bien ubicado
Verified review
10/10 Exceptional
05 April 2026
Excelente hotel, limpio, muy bonito, muy buen ubicado y maravillosa atención de todo el personal.
Verified review
10/10 Exceptional
03 November 2025
el hotel esta muy bien ubicado, y las instalaciones son excelentes