Located in the city center, Frazel Heritage Hotel offers a warm welcome with to-go breakfast and laundry facilities. Unwind with WiFi or connect at the conference space, meeting rooms, or banquet hall. The 24-hour front desk and multilingual staff have left a lasting impression on previous guests.
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100
What's nearby
Aman Central - 2 min walk - 0.2 km
Alor Setar Tower - 3 min walk - 0.3 km
Zahir Mosque - 3 min walk - 0.3 km
Pekan Rabu Complex - 9 min walk - 0.8 km
Darul Aman Stadium - 3 min drive - 2.3 km
Getting around
Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive
Restaurants
China Town Food court唐人街饮食中心 - 4 min walk
Boat Noodle - 4 min walk
Mykōri Dessert Café - 2 min walk
Vest Café - 4 min walk
Zus Coffee - 4 min walk
About this property
Frazel Heritage Hotel
Located near a train station, Frazel Heritage Hotel is a great choice for a stay in Alor Setar. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 9:30 AM.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
More about this property
VISIBILITY
At a glance
Hotel size
43 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured on-site self-parking
On-site parking is limited
Free off-site parking nearby
Street parking available
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–9:30 AM
Shared microwave
Water dispenser
Working away
Meeting room
Conference space (510 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Multilingual staff
Romance packages
Facilities
Banquet hall
Accessibility
Hand-held showerheads
Height-adjustable showerhead
Tile flooring in room
ROOM
Room amenities
Be entertained
53-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
MONETIZATION_ON
Fees & policies
Refundable deposits
Cash deposit: MYR 100 per accommodation, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Frazel Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Frazel Heritage Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Frazel Heritage Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What's the area around Frazel Heritage Hotel like?
Frazel Heritage Hotel is in the heart of Alor Setar, a short 2-minute walk from Aman Central and 3 minutes' walk from Alor Setar Tower.
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Frazel Heritage Hotel Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6/10
Cleanliness
7,6/10
Staff & service
7,4/10
Amenities
9,0/10
Property conditions & facilities
7,0/10
Eco-friendliness
Reviews
8/10 Very good
05 November 2024
Nice place
MOHD FAHAMI
MOHD FAHAMI, 1-night trip
10/10 Exceptional
18 November 2024
Comfy although my room was kinda small but sufficient.
Ivor
Ivor, 1-night trip
6/10 Good
28 December 2024
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention.
1. Repeated Tax Payment Request
Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable.
2. Poor Breakfast Quality
The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay.
These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.