Sun Palace Protaras Waterpark Resort features a free water park and puts you within a 10-minute drive of Fig Tree Bay. After splashing around at the 2 outdoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and apartments offer balconies and Select Comfort beds.
Sun Palace Protaras Waterpark Resort features a free water park and puts you within a 10-minute drive of Fig Tree Bay. After splashing around at the 2 outdoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and apartments offer balconies and Select Comfort beds.
All inclusive details
All-inclusive room rates at Sun Palace Protaras Waterpark Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
At a glance
DONE
Property size
266 apartments
Arranged over 5 floors
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Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Free supervised childcare
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
VPN_KEY
Other information
Designated smoking areas
Property amenities
Beach
Near the beach
Pool/Spa
2 outdoor pools
Sun loungers
Umbrellas
Sauna
Internet
Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
On site car rental
Family friendly
Free supervised childcare
Free crib/infant bed
Children's pool
Food and drink
Refrigerator (mini)
Dining
2 restaurants
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Select Comfort bed
Bathrooms
Shower
Towels provided
Hair dryer
Free toiletries
Entertainment
TV
Pool or billiards table
Arcade/game room
TV in a common area
Outdoor areas
Balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Convenience store
Things to do
Fitness center
Free access to water park
Waterslide
Bicycle rentals nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
266 rooms
5 floors
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Also known as
Jacaranda Hotel Apartments
Jacaranda Hotel Apartments Protaras
Jacaranda Protaras
Jacaranda Apartment
Jacaranda Paralimni
Jacaranda Hotel Apartments
Jacaranda Apartment Paralimni
Frequently asked questions
Does Sun Palace Protaras Waterpark Resort offer free cancellation for a full refund?
Yes, Sun Palace Protaras Waterpark Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sun Palace Protaras Waterpark Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Sun Palace Protaras Waterpark Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sun Palace Protaras Waterpark Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Sun Palace Protaras Waterpark Resort?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Sun Palace Protaras Waterpark Resort and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the apartment's other amenities, which include a waterslide and a sauna. Sun Palace Protaras Waterpark Resort also has a fitness center and an arcade, as well as a garden.
Are there restaurants at or near Sun Palace Protaras Waterpark Resort?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.
Does Sun Palace Protaras Waterpark Resort have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Sun Palace Protaras Waterpark Resort like?
Sun Palace Protaras Waterpark Resort is a short 6-minute walk from Protaras Coastal Promenade and 6 minutes' walk from Kalamies Beach.
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Reviews
Sun Palace Protaras Waterpark Resort Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Location
7.4
Staff & service
6.6
Property conditions & facilities
Reviews
Verified
6/10 Good
Jun 15, 2016
Friendly staff! Rooms are old and really need an upgrade!
Otherwise lovely stay and good and calm
Area
Verified traveler
Verified
8/10 Very good
Jul 18, 2021
Best value for money
Good Value for money. Little old the apartment building hotel (the bungalows is in excellent condition), but everything is clean. Room was big and clean with free a/c. Breakfast was just ok nothing more. No wifi only in lobby area.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 5, 2021
We booked hotel for one night. I stay with my husband and baby. We arrive at 14.00 for check in but in reception they ask to wait another 30 min to prepare room. It wasn’t so comfortable because baby wanted sleep and it was too hot to wait. But receptionist lady was very kind and apologize for this.
So room was big enough, clean, working air cond as it was very hot days. Just was no WiFi in room.
Swimming pool was perfect.
Breakfast was ok. I can’t tell so tasty but for price of hotel it was really good. It was everything enough for me.
I just don’t know if this happens only to me but ladies who clean rooms was very loud talk. I worry they can make wake up my baby.
I can advice this hotel for short stay.
Alona
Alona, 1-night trip
Verified
8/10 Very good
Oct 21, 2019
Room service pests
The room cleaners are a pain. Knocking on the door and then unlock and walk in on you at 8.30 every morning, even though you ask them not to come until late morning. They don't speak english either which doesn't help.
Otherwise the hotel is ok and value for mone
william
william, 4-night trip
Verified
8/10 Very good
Oct 9, 2019
Being in g block on 5th floor i felt isolated. Food was good.entertainment i felt was poor for adults but good for the children.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Oct 6, 2019
We were three adults on a half-board apartment. Breakfasts and Dinners were very good. Lots of food, many choices. We especially enjoyed the Cypriot dishes but since most of the guests at this hotel/apartment complex were Russian there were quite a lot of well prepared Russian dishes as well. Whenever we had a problem an employee would come within a few minutes and fix the TV, Wifi, etc. All-in-all we had a fabulous stay at the Jacaranda Hotel Apartments and look forward to staying there again.
Charles K.
Charles K., 11-night trip
Verified
2/10 Poor
Aug 22, 2019
Inappropriate and offensive behavior
I booked and paid by credit card the full amount for my stay .Upon my arrival at the hotel for the check-in the manager at the reception informed me that I would have to pay again , making various assertions that I could not understand.After refusing to pay for many times, I decided to contact hotel.com and ask for help .They confirmed me that my reservation was paid and that I would NOT have to pay any extra.
When I was presented again at the reception for final settlement of the matter, I was greeted by Director who apologized to me for all the inconvenience I went through and confirmed to me that I would NOT have to pay any amount.At that time I felt that the matter was over so my family and I, (wife and 2 minor girls 3 years and 6 months old)went in the hotel restaurant for lunch.Later and when i was back the manager to my surprise,launched an unprecedented attack on my person in public and in the presence of dozens of people.After an intense altercation with this lady, she retired to her office to come back later and tell me that I would eventually NOT have to pay any amount.
As you can see, the purpose of my stay, was to spend a beautiful and quiet day with my family at the hotel premises.
Instead, I was treated with disgust by reception manager, humiliating me and slashing me in front of dozens of people who were there at the time, essentially suggesting that I tried to avoid paying.
AVOID 100%
Alexis
Alexis, 2-night trip
Verified
8/10 Very good
Aug 16, 2019
Everything was good except that the rooms didn't have wi-fi
Andreas
Andreas, 1-night trip
Verified
8/10 Very good
Jul 29, 2019
Очень много пакетни
Verified traveler
4-night trip
Verified
8/10 Very good
Jul 21, 2019
Cheap but usable hotel.
The hotel is a little worn, but comfortable.
Good:
The location is just off one of the main tourist streets, and withing 5-10 minutes walk of the beach.
The room (apartment) was spacious
The beds were good and comfortable, with alternate pillows and sheets in the room.
Neutral:
The kitchenette was adequate for two, but nothing more.
Bad:
The hotel offers no wifi or other internet access in the rooms, and even 3G/4G access was extremely hard to come by in the room. The only online access available was in the reception area, where 40-60 people hung around to get online.
The sink in the bathroom would only drain in 5-10 minutes and no plug was available for either sink or the bathtub.
Jakob
Jakob, 7-night trip
Verified
8/10 Very good
Jul 9, 2019
The room was huge and has nice side sea views as well, but as soon as I walked in i found a cockroach by the fridge. I assume it is normal in a semi rural area and with this hot weather. The maid was coming every day to empty the waste bin, so I suppose they are familiar with the problem. Other than that is great value for money
Verified traveler
3-night trip
Verified
2/10 Poor
Jul 2, 2019
Bad services, the staff in the restaurant very unkind. If you respect yourselves never book this hotel.
Snezhana
Snezhana, 2-night trip
Verified
10/10 Exceptional
May 18, 2019
Alex 25 U.K.
Really excellent for the price. Rooms exceptionally clean and also in good condition (not one cracked bathroom tile! For example). Room is very spacious especially for one and the open plan makes it seem roomy. Air con works great and is of course free. The room has a safe but I never used it and the cleaning staff seem friendly and reliable. The reception staff are very friendly and almost every extra request I had was granted without extra charges also. Very happy with that indeed.
All you can eat Breakfast is included in most of the room prices, there is good variety but nothing really special there, the quality isn’t the best either (for example the bacon is a bit fatty) but for the price it is fantastic value for money. The juices are perfectly okay and refreshing to have as they’re served cold, but not as good as the fresh juices from shops available in Cyprus.
Location is excellent just off to one side of the middle of the strip, reasonably close to the beach (5 minute walk), right next to a medium sized supermarket which is handy for eating in. Off-license for cheap drinks and currency exchange just around corner up main Street.
There is entertainment and sometimes music but the hours are ok for noise levels.
Only 2 other points; the decor in the rooms is a bit dated but there’s nothing wrong with it at all and the breakfast staff talk to you in Russian first so can’t understand them instantly.
In summary excellent value for money!
Verified traveler
3-night trip
Verified
6/10 Good
Oct 3, 2018
Good base
Best for self catering or BnB although they cater for Swedish and Russians and the breakfast is not up to much.
We asked for late check out-(3pm) to be told come back in the morning went back they said no fully booked not even a courtesy room available!
We were picked up at 16.30 and no new guests had arrived so we could have kept our room
Foxie
Foxie, 3-night trip
Verified
6/10 Good
Oct 1, 2018
Good location for short break.
This was our third stay at this location, which offers good value accommodation close to beach and local amenities. We were accompanied by two grandchildren who enjoyed the proximity to the 3 swimming pools. The apartment was sufficiently spacious to accommodate 2 adults and two children.
Roger
Roger, 8-night trip
Verified
6/10 Good
Sep 17, 2018
Disappointed with hotel, beach beautiful!
We stayed in the hotel and had ants in our room, we had to ask twice for someone to come in and use ant killer to get rid of them which worked for about 1 day but they came back. We were at the back of the hotel which meant it was quiet however the grounds at the back of the hotel was full of rubbish, broken beds and even tampons on the floor, not a nice outlook! The room was very dated with rust on the bath. The sheets were clean and we did have free air con which was the only god send. The beds around the pool were uncomfortable and mostly broken. Overall we were disappointed with the hotel but the beach closeby is beautiful and there are plenty of shops and restaurants nearby.
Taryn
Taryn, 7-night trip
Verified
4/10 Fair
Sep 14, 2018
Alt er gammelt.
- Fik ikke den lejlighed jeg bestilt. De sagde alt var booket og jeg måtte vente til dagen efter. Dagen efter sagde de at jeg skulle vente til dagen efter igen. Der havde jeg fået nok og var nød til at kontakte Hotels.com for at få den lejlighed jeg bestilte.
- Lejligheden var fuldt med kakerlakker og tissemyre, den søde rengørings dame gav mig insekt spray for at jeg kunne sprøjte lejligheden med det.
- De fleste af de ansætte var flinke og hjælpsomme.
- køleskabet larmede en del.
- der var 2 aircon i lejligheden hvor dene ene virkede ikke.
- Deres roomservice går ud på at skifte håndklæder/tørreklæder og rede sengene og ikke andet.
- Gammel og slæt, men tror også fordi den ernillig i forhold til de andre.
Jeg vil anbefale at i ofre noget mere penge og får noget lidt bedre.
Atheer
Atheer, 4-night trip
Verified
2/10 Poor
Sep 3, 2018
We were not satisfied with our room (it wasn’t equipped enough, beds were really uncomfortable and dirty..). Staff is not approachable and friendly.
Location is not that bad, the beach is just few minutes walking distance from the hotel.
Tijana
Tijana, 8-night trip
Verified
8/10 Very good
Aug 16, 2018
Simple place close to the beach and nice restaurants.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Aug 14, 2018
All good!
All went good! Great value for
Money
Stylianos
Stylianos, 7-night trip
Verified
10/10 Exceptional
Jun 19, 2018
Бюджетный хороший отель
Экономный отдых. Обязательно берите машину. Без нее в этот отель мы бы не поселились.А так все пляжи Айя-напы,Протараса под рукой. Из магазинов рядом очень хороший винный, Лидл и Метро(5-7 минут езды). Кипр восхитителен. Отель стоит тех денег, которые мы заплатили.Единственный минус очень мало посуды. Чуть больше.И сковородку с тефлоговым покрытием не мешало бы.Не хватает каналов ТВ. А так, безусловно рекомендую Отель бюджетный и ничего не раздражает. Персонал дружелюбный. Отель находися в продуваемом месте. Очень немаловажно. Кондийионер работает хорошо. Берите
Marina
Marina, 8-night trip
Verified
8/10 Very good
Jun 10, 2018
Atrašanās vieta ļoti laba, tuvu pludmalei, labi baseini.Uzturēšanās ļoti piemērota ģimenēm ar maziem bērniem. Mums patika uzturēšanās šajā viesnīcā. Vienīgais mīnuss, ņemot vērā, ka gatavojām paši, bija tas, ja virtuvē nebija asa naža:)
Kaspars
Kaspars, 7-night trip
Verified
8/10 Very good
May 19, 2018
Buon appartamento spazioso e tranquillo,adatto per famiglie.piscina sia per grandi che per bambini,market a due passi
Verified traveler
3-night trip
Verified
6/10 Good
Oct 25, 2017
Cheap and good for only sleeping at
Hotel is so work down and smell of mould. Staff is amazing! Give them more salary :)
Verified traveler
3-night trip
Verified
6/10 Good
Oct 15, 2017
Familje semester
Hotellet har potential, men måste fräschas upp. Det finns allt som man önskar på semester - stora rum, fina bassängen, restaurang, animation, ligger nära strand, vissa rum på högre våningar har havsutsikt, men allt måste förbättras. Rum var omoderna, allt var gammal och städningen halkade. Sänglinnne och handukar var inte de fräschaste. Maten på restaurangen var bra, men servisen och miljö var inte den bästa. Stor plus för personalen i receptionen - nästan alla våra önskemål var uppfyllda. Våra barn älskade mini-disko och underhållning på kvällarna. Rekommenderas inte om man tycker om fräscha hotell.