When you stay at Four Points by Sheraton Auckland, you'll be in a great location, within just a 10-minute walk of Queen Street Shopping District and Sky Tower. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
255 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (NZD 35 per night; includes in/out privileges)
Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
What to do
Bicycle rentals nearby
Rafting nearby
Downhill skiing nearby
Surfing/body boarding nearby
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (2045 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
43-inch TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Queen's Head Bar & Eatery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.75 percent
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Parking
Covered self parking costs NZD 35 per night with in/out privileges
Covered valet parking costs NZD 60 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland
Frequently asked questions
Does Four Points by Sheraton Auckland offer free cancellation for a full refund?
Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points by Sheraton Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Auckland?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 60 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Four Points by Sheraton Auckland?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Four Points by Sheraton Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Four Points by Sheraton Auckland and nearby?
During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Four Points by Sheraton Auckland?
Yes, Queen's Head Bar & Eatery offers local and international cuisine.
What's the area around Four Points by Sheraton Auckland like?
Four Points by Sheraton Auckland is in Auckland Central Business District, a short 16-minute walk from Auckland Ferry Terminal and 9 minutes' walk from Sky Tower. Travelers love the hotel's prime location.
Four Points by Sheraton Auckland Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,2/10
Staff & service
8,8/10
Amenities
9,2/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
8/10 Very good
22 December 2024
We were allowed to check in earlier than the specified time once the room was ready and that allow us to rest and refresh ourselves.
Chuan Lam
Chuan Lam, 2-night trip
Verified Hotels.com guest review
8/10 Very good
06 December 2024
Staff was very helpful and friendly
Phil
Phil, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 December 2024
Great service and very clean hotel
We were able to checkin a little early as our room was ready and our room was spotlessly clean. Plush towels, clean bathroom and a good shower. We stayed here for location to the theatre for a show. Perfect location for this. We also ate a lite meal before going. Service was good and the meal was sufficient. We would stay here again if the price was right. We got a good deal for our stay but woudnt stay if it was full price.
Lyn and John
Lyn and John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
nice hotel city central
nice hotel with very comfortable beds and great views. close to harbor/sky tower.
Lauren
Lauren, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Glen
Glen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Nice Place
Friendly and helpful staff. We arrived early, stored our bags, and staff brought them to our room when room was ready. Excellent breakfast. Bed is soft, so may be better for others. The key cards occasionally don’t work well in the elevators, which are needed to select your floor.
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 November 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
09 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Kuntal
Kuntal, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 October 2024
Service second to none
The staff were fantastic from the time we drove in. They organised the parking and checked us in and helped us with luggage from car to the room.
The room was fantastic and had a good size. The bed was comfortable, offered things like ironing board and iron, built in cupboard, TV was a nice size and the bathroom was great as well as bathroom items from shampoo and conditioner to cotton buds and hand soap. Very secure.
Also access to the bar at the top level of the hotel was a nice touch and offered lots of cocktails with an extensive gin and whiskey collection. Also the view of downtown Auckland was amazing.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
James
James, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Juria
Juria, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Another great stay. Staff are welcoming and helpful. Roof top bar amazing. Easy walk everywhere.
Bridget
Bridget, 1-night trip
Verified Expedia guest review
8/10 Very good
09 September 2024
Dr Kathryn
Dr Kathryn, 3-night trip
Verified Expedia guest review
10/10 Exceptional
03 September 2024
Staff where lovely
Brody
Brody, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
It was great
Gwen
Gwen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Margaret
Margaret, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Just had a wonderful 2 night stay on a business trip. the staff were exceptional in every way as were the rooms. We will definitely stay again. thank you guys - look forward to coming back soon.
Judy
Judy, 2-night trip with friends
Verified Wotif guest review
10/10 Exceptional
25 August 2024
.
Hamish
Hamish, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Comfortable room, great views and friendly accommodating staff.
A good location to explore Auckland from.
They were more than happy to store our bags and checking in at 4am, due to flight times, was not an issue.
Would definitely recommend
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
18 August 2024
Enjoyed my stay and was a beautiful room! Only fault was the fact that the tv wasn’t a smart tv. I assumed being that expensive they would have a better tv than the one that was in the room. Also, don’t understand why there is a $7 charge for room service? It’s unnecessary and would think that the hefty price of the hotel room would include in-room service
Melissa
Melissa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Can’t wait to come back
Wonderful service, fabulous restaurant and easy valet parking