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All properties in Castro, Los Lagos (region), Chile
1 room, 2 adults

Refugio Pullao

2,5-star2,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach property
  • Free WiFi
  • Free parking nearby
Quilquico bajo s/n, Castro, 5700000, Chile

No-frills hotel in Castro
  • Free local cuisine breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach property
    • Free WiFi
    • Free parking nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great view and service!Jan 17, 2020
  • Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know…Mar 29, 2019

Refugio Pullao

from ZAR 2,126
  • Comfort Quadruple Room, 1 Bedroom, Non Smoking
  • Comfort Double or Twin Room, 1 Bedroom, Non Smoking

What’s around Refugio Pullao

Landmarks

  • Costanera Castro - 4 min walk
  • Plaza de Armas - 4 min walk
  • Origenes - 4 min walk
  • Church of San Francisco - 4 min walk
  • Church of Castro - 5 min walk
  • Crafts Market - 6 min walk
  • Lillo Handicraft and Market Fair - 7 min walk
  • Yumbel Peasant Fair - 16 min walk

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 3 PM-10:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 20

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free offsite parking nearby

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Coffee shop/café
  • Barbecue grills
  • Water dispenser
Things to do
  • Spa tub
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Handrails in stairways
Languages Spoken
  • English
  • German
  • Spanish

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Refugio Pullao’s small print

Also known as

  • Refugio Pullao Hotel Castro
  • Refugio Pullao Hotel
  • Refugio Pullao Castro
  • Refugio Pullao Hotel
  • Refugio Pullao Castro
  • Refugio Pullao Hotel Castro

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge of 15 percent of room rate (subject to availability)

Late check-in between 10:30 PM and 1:30 AM can be arranged for an extra charge of 15-percent of room rate

Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Refugio Pullao

  • Does Refugio Pullao offer free cancellation for a full refund?
    Yes, Refugio Pullao does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Refugio Pullao?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Refugio Pullao?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at Refugio Pullao?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Refugio Pullao?
    You can check in from 3 PM - 10:30 PM. There's a 15% charge for early check-in (subject to availability). Check-out time is noon.
  • Are there restaurants at or near Refugio Pullao?
    Yes. Nearby restaurants include Almud Bar (3-min walk), Café Blanco (4-min walk), and Sacho (5-min walk).
  • Is airport shuttle service offered by Refugio Pullao?
    Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one-way.
  • What is there to do at Refugio Pullao and nearby?
    Refugio Pullao has a spa tub and a garden.

Recent reviews

Exceptional 10,0 From 6 reviews

Exceptional 10,0
The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
us1 night romance trip
Exceptional 10,0
Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.
Victor, cl1 night romance trip
Exceptional 10,0
Juan Pablo, cl4 night romance trip
Exceptional 10,0
David, mx2 night romance trip

Refugio Pullao