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All properties in Castro, Los Lagos Region, Chile

Refugio Pullao

No-frills hotel in Castro

  • Free local cuisine breakfast and free WiFi
From
ZAR 2,134

Image gallery

  • Refugio Pullao
  • Refugio Pullao
  • Beach
  • Bathroom
  • Refugio Pullao
Refugio Pullao. Image 1 of 36.
1 / 36Refugio Pullao
10,0.Exceptional.
  • Great view and service!

    Jan 17, 2020

  • Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know…

    Mar 29, 2019

See all 6 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer

Property highlights

Main amenities

  • 6 guestrooms
  • Daily housekeeping
  • Spa tub
  • Coffee shop/café
  • Airport shuttle
  • Terrace

For families

  • Free cribs/infant beds
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Costanera Castro - 4 min walk
  • Plaza de Armas - 4 min walk
  • Origenes - 4 min walk
  • Church of San Francisco - 4 min walk
  • Church of Castro - 5 min walk
  • Crafts Market - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Comfort Quadruple Room, 1 Bedroom, Non Smoking
  • Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Location

  • Costanera Castro - 4 min walk
  • Plaza de Armas - 4 min walk
  • Origenes - 4 min walk

What’s around

Landmarks

  • Costanera Castro - 4 min walk
  • Plaza de Armas - 4 min walk
  • Origenes - 4 min walk
  • Church of San Francisco - 4 min walk
  • Church of Castro - 5 min walk
  • Crafts Market - 6 min walk
  • Lillo Handicraft and Market Fair - 7 min walk
  • Yumbel Peasant Fair - 16 min walk
  • Museo de Arte Moderno Chiloe - 2.7 mi / 4.3 km
  • Parque Alto Muro Aventura - 11.2 mi / 18 km
  • Nuestra Senora de los Dolores Church - 11.8 mi / 19 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 3 PM-10:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Coffee shop/café
  • Barbecue grills
  • Water dispenser

Things to do

  • Spa tub

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Multilingual staff

Facilities

  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Handrails in stairways

Languages Spoken

  • English
  • German
  • Spanish

In the room

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Refugio Pullao Hotel Castro
  • Refugio Pullao Hotel
  • Refugio Pullao Castro
  • Refugio Pullao Hotel
  • Refugio Pullao Castro
  • Refugio Pullao Hotel Castro

Optional extras

Early check-in can be arranged for an extra charge of 15 percent of room rate (subject to availability)

Late check-in between 10:30 PM and 1:30 AM can be arranged for an extra charge of 15-percent of room rate

Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Refugio Pullao does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10:30 PM. There's a 15% charge for early check-in (subject to availability). Check-out time is noon.
  • Yes. Nearby restaurants include Almud Bar (3-min walk), Café Blanco (4-min walk), and Sacho (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one-way.
  • Refugio Pullao has a spa tub and a garden.
10,0.Exceptional.
  • 10,0.Exceptional

    The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!

    1 night romance trip, Feb 21, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.

    Victor, 1 night romance trip, Dec 27, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Juan Pablo, 4 night romance trip, Feb 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    David, 2 night romance trip, Jan 6, 2019

    Verified Hotels.com guest review

See all 6 reviews