2/10 Poor
30 November 2021
Scam, do not book
On my confirmation email it said we could check in until 11pm and that the hotel had a 24 hour desk, yet when we arrived at 10pm the manager came outside and told us that the hotel was shut and refused to give use our room. Meaning we had to find somewhere else to stay at 10 pm at night, the manager also claimed to have rang and texted me multiple times to arrange check in. I had recieved no texts or phonecalls.
Furthermore, all of the outdoor photos on the page are of places no where near this "hotel" and the actual area it is in seems very sketchy and unsafe. Whilst the beach does have 20 beach bars like the page for this hotel says, it is over an hours walk away from the hotel. Overall the page for this hotel is incredibly misleading and full of part truths or straight up lies, if you book here there's a high chance you will be scammed out of your money and I will be contacting hotels.com to get a refund. Considering the manager refused to let us into the room that we paid. Do not book here.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review