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All properties in Guayaquil, Guayas, Ecuador
1 room, 2 adults

Hello! Casa de las Peñas Siglo XXI

4-star4 stars
Calle Numa Pompilio Llona 124, Guayaquil, Guayas, 90313, Ecuador

4-star hotel with spa, near Malecon 2000
  • Free cooked-to-order breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We were greeted like family. Nothing was too much trouble and the accommodation is…Aug 21, 2020
  • Location and space are amazing. Staff is extremely attentive and caring. Best place to…Jul 6, 2020

Hello! Casa de las Peñas Siglo XXI

from ZAR 1,025
  • Comfort Suite, 1 Queen Bed
  • Family Room
  • Standard Double Room
  • Deluxe Suite
  • Deluxe Studio

What’s around Hello! Casa de las Peñas Siglo XXI

Landmarks

  • Malecon 2000 - 21 min walk
  • Numa Pompilio Llona Street - 3 min walk
  • Santa Ana Hill - 5 min walk
  • La Perla - 11 min walk
  • Museum of Anthropology and Contemporary Art - 11 min walk
  • Artisan Market - 12 min walk
  • Church of La Merced - 17 min walk
  • San Francisco Square - 20 min walk

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 18 min drive
  • Duran Train Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:30 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 6:30 AM - midnight. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Microwave in a common area
  • Hosted evening meal daily (surcharge; reservations required)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Working away
  • Number of meeting rooms - 8
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 100
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Netflix
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Oriental. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Hello! Casa de las Peñas Siglo XXI’s small print

Also known as

  • Black Castle-Guesthouse Guesthouse Guayaquil
  • Black Castle-Guesthouse Guayaquil
  • Black Castlehouse Guayaquil
  • Hello Casa Las Penas Siglo Xxi
  • Las Peñas Siglo XXI Guesthouse
  • Hello"! Las Peñas Siglo XXI Guesthouse
  • Hello! "Las Peñas Siglo XXI Guesthouse"
  • Hello! Casa de las Peñas Siglo XXI Hotel
  • Hello! Casa de las Peñas Siglo XXI Guayaquil
  • Hello! Casa de las Peñas Siglo XXI Hotel Guayaquil

Policies

State tax ID - 0993246239001

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Children under 15 years old are not allowed in the spa without adult supervision.

Guests must contact this property in advance to reserve sofa beds and onsite parking. Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number 993246239001

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Early check-in can be arranged for an extra charge of USD 10 (subject to availability)

Late check-in between midnight and 3:00 AM can be arranged for an extra charge of USD 10

Late check-out can be arranged for an extra charge of USD 15 (subject to availability)

Hosted evening meal costs USD 40

Airport shuttle service is offered for an extra charge of USD 15 per person (roundtrip)

Airport shuttle service for children up to age 10 costs USD 0 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hello! Casa de las Peñas Siglo XXI

  • Does Hello! Casa de las Peñas Siglo XXI offer free cancellation for a full refund?
    Yes, Hello! Casa de las Peñas Siglo XXI does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hello! Casa de las Peñas Siglo XXI?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Hello! Casa de las Peñas Siglo XXI?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Hello! Casa de las Peñas Siglo XXI?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hello! Casa de las Peñas Siglo XXI?
    You can check in from 3:00 PM - midnight. There's a charge of USD 10 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of USD 15 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hello! Casa de las Peñas Siglo XXI?
    Yes. Nearby restaurants include La Portenita (4-min walk), Escalon Bar & Lounge (5-min walk), and Mami-t (5-min walk).
  • Is airport shuttle service offered by Hello! Casa de las Peñas Siglo XXI?
    Yes, an airport shuttle is available. The charge is USD 15 per person roundtrip.
  • What is there to do at Hello! Casa de las Peñas Siglo XXI and nearby?
    Hello! Casa de las Peñas Siglo XXI has a spa and an outdoor pool, as well as a fitness center.

Recent reviews

Exceptional 9,4 From 31 reviews

Exceptional 10,0
Best place in Ecuador
The place, service and food was all amazing !
Sandra, us1 night trip
Exceptional 10,0
This hotel was absolutely lovely! Great location, excellent service, super convenient they were able to pick us up from the airport. The breakfast was the best I've had in Ecuador. Our US stomachs were able to drink the hotel's water, juices, and fruit without any problem. Don't forget to try the lemonade! The hotel staff is very attentive and provided lots of recommendations for our trip.
Amy, us2 night romance trip
Very good 8,0
Little gem in best spot in town
This reconverted house is stunning, with beautiful river views, modern design and great location. Fantastic welcome snack and drink and morning breakfast on the balcony. The room was large and beautiful but freezing cold at night because of the aircon that could not be switched off. Staff were very helpful.
Lorenzo, gb1 night trip
Exceptional 10,0
The service is amazing, it’s totally different that a regular hotel.
David, us1 night romance trip
Exceptional 10,0
Staff were incredibly welcoming, accommodating, and helpful! After carrying our bags up the three flights of stairs they treated us to a cup of fruit and beverages. Everything was super clean and fresh. Showers were hot and roomy. Breakfast was cooked to order and delicious! Although not English speakers they always had Google Translate handy to compensate for our poor Spanish. Very reasonably priced. We were very impressed and would not hesitate to recommend the Black Castle Guest House to anyone coming to Guayaquil.
Jim, us1 night family trip
Exceptional 10,0
Wonderful! Luis was a fabulous host Great breakfast. Would highly recommend. There is no elevator so you must be able to walk up stairs, but it is so worth it. Would definitely stay there again..
us1 night trip with friends
Exceptional 10,0
The staff goes beyond the expectations. They do whatever it take so you can be confiortable. They are very hard workers. They provide an exceptional customer service better than anywhere else. This is no the ritz but the rooms are very updated and clean the most important aspect. May be the only downside is the hotel is at the 3rd lleven but the guys will take of The baggage and I can guarantee you they could bring you up if you ask for help.... because they want you to feel comfortable ( sometimes better than home!)
Moises, us3 night family trip
Exceptional 10,0
Great place, great location, great price
The Black Castle is a gem, newly renovated, clean, quiet (at night), affordable, right on the riverfront opposite the Plaza Malecon. It has one of the best breakfasts (included) I have ever gotten in a hotel. There are two small balconies overlooking the street, one is off one of the guest rooms, the other off the breakfast room. It is family owned, they are courteous, friendly, and eager to please. At least one of them speaks perfect English. The Hotel does not have a sign, and does not look like a hotel, but Google Maps or the Uber app places you within about 30 feet of the entrance and if you look puzzled there is what appears to be a doorman that will ask “Black Castle?” The hotel is on the 3rd floor with no elevator, but someone will grab your luggage and carry it up or down.
Norbert, us2 night romance trip
Exceptional 10,0
Very nice staff. Great room. Will stay here again.
us1 night trip
Exceptional 10,0
It was a lovely little gem of a guest house! Very conveniently located and the staff were so helpful and friendly. We really lovely the complimentary drinks as well, a great touch. Could do with an elevator but that's a minor thing.
Steph, gb1 night trip

Hello! Casa de las Peñas Siglo XXI