Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Kai Tulum

3.5-star beach hotel with restaurant, near Playa Paraiso

  • Free WiFi
From
ZAR 4,354

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1 / 64Kai Tulum
Carretera Tulum-Boca Paila Km 0.5, Tulum, 77766, QROO, Mexico
9,2.Superb.
  • The hotel overall was nice until Monday morning when there was construction going on, on…

    Jul 10, 2021

  • Arrived only minutes after booking this hotel. Happily greeted by staff. Check- in was…

    May 20, 2021

See all 67 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Easy parking
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 11 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Playa Paraiso - 1 min walk
  • Tulum Mayan Ruins - 17 min walk
  • Las Palmas Public Beach - 5 min walk
  • Playa Ruinas - 21 min walk
  • SFER IK - 37 min walk
  • Tulum National Park - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite Garden View King
  • Suite Partial Ocean View King
  • Suite Ocean View King
  • Suite Partial Ocean View 2 beds
  • Suite Oceanfront King Bed
  • Garden Room King

Location

Carretera Tulum-Boca Paila Km 0.5, Tulum, 77766, QROO, Mexico
  • Playa Paraiso - 1 min walk
  • Tulum Mayan Ruins - 17 min walk
  • Las Palmas Public Beach - 5 min walk

What’s around

Landmarks

  • Playa Paraiso - 1 min walk
  • Tulum Mayan Ruins - 17 min walk
  • Las Palmas Public Beach - 5 min walk
  • Playa Ruinas - 21 min walk
  • SFER IK - 37 min walk
  • Tulum National Park - 2.6 mi / 4.2 km
  • Tulum Beach - 2.8 mi / 4.5 km
  • Sian Ka'an Biosphere Reserve - 5.7 mi / 9.2 km
  • Gran Cenote - 5.7 mi / 9.1 km
  • Tulum Monkey Sanctuary - 7.2 mi / 11.7 km
  • Dos Aguas Park - 4.1 mi / 6.7 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM. Front desk staff will greet guests on arrival. Guests must email a copy of their government-issued ID or passport to the property after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Hosted evening meal daily (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Kai Hotel
  • Kai Tulum Hotel Tulum
  • Kai Tulum
  • Kai Tulum Hotel
  • Kai Tulum Tulum

Optional extras

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kai Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kitchen Table (11-min walk), El Capitan (3.1 mi), and Co.conamor (3.1 mi).
  • Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
  • Have fun during the warmer months with activities such as beach yoga. Kai Tulum also has a garden.
9,2.Superb.
  • 10,0.Exceptional

    Amazing destination ~ highly recommended

    R C, 3 night trip, May 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    best romantic long weekend ever

    amazing place with bungalow with view on the sea. food was amazing and service even better

    brooke, 4 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Its so amazing I almost dont want everyone to know about it, b/c it's a well kept secret. Cant wait to go back.

    5 night romance trip, Mar 6, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    viva Mexico!

    This place is amazing, right on the beach you can walk to the beach from your room. The beach restaurant that brings you coffee and tea has the best food it would be a 5 star restaurant in any city. Service is great and you are right down the street from the strip, the nightlight is super cool the vibe is off the hook.

    Starbuck, 5 night family trip, Jan 4, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    When we first arrived we were greeted with a welcome drink and sat with Raquel who went over everything with us. Kai really made you feel special whether it was bringing coffee to your room every morning, or having your own cabana waiting on the beach for you daily. If you want to spoil yourself for a few days I highly recommend Kai Tulum. The property is beautiful, the indoor and outdoor personal showers are amazing, the high ceilings and cabana on your personal porch, I can't wait to go back!

    2 night romance trip, Jan 4, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Beautiful seafront bungalow. Very chic and peaceful.

    2 night romance trip, Dec 24, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great!

    Overall I really loved this hotel. Comfortable room and great beach spot.

    Garret, 3 night trip, Dec 14, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Fabulous get-a- way

    We loved the room and felt safe with Covid and all you did for cleaning. Loved the beach snd food was outrageously excellent

    Stu, 4 night trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelente lugar; un lugar muy relajante con una playa preciosa.

    Marisol, 3 night romance trip, Oct 30, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Racquel was exceptionally accommodating and understanding given the unpredictable hurricane season. Hotel was also situated right by the beach allowing for easy access

    4 night trip, Oct 26, 2020

    Verified Hotels.com guest review

See all 67 reviews