citizenM Amstel Amsterdam

4.0 star property
4-star hotel with restaurant, near Dam Square

Choose dates to view prices

citizenM Amstel Amsterdam

Photo gallery for citizenM Amstel Amsterdam

Property amenity
Smart TV, iPad, iPod dock
Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer
Lobby sitting area

Overview of citizenM Amstel Amsterdam

9,4 out of 10 Exceptional
9,4/10 Exceptional

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking
Sarphatistraat 47, Amsterdam, 1018 EW
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Multilingual staff
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Double Bed

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

About this area

What's nearby

  • In Amsterdam City Centre
  • Heineken Experience - 15 min walk
  • Rijksmuseum - 20 min walk
  • Leidseplein - 23 min walk
  • Vondelpark - 23 min walk
  • Van Gogh Museum - 24 min walk
  • Dam Square - 26 min walk
  • Anne Frank House - 34 min walk
  • Artis - 2 min drive
  • Rembrandt Square - 4 min drive
  • The 9 Streets - 5 min drive

Getting around

  • Amsterdam Airport Schiphol (AMS) - 21 min drive
  • Rokin Station - 21 min walk
  • Amsterdam Amstel Station - 24 min walk
  • Amsterdam Muiderpoort Station - 24 min walk
  • Weesperplein Station - 2 min walk
  • Frederiksplein Stop - 7 min walk
  • Wibautstraat Stop - 7 min walk


  • Bistrot des Alpes - 6 min walk
  • Pizza Bar La Lotta - 8 min walk
  • Bakers & Roasters - 18 min walk
  • Amstel Bar & Brasserie - 2 min walk
  • De Pizzabakkers - 10 min walk

About this property

citizenM Amstel Amsterdam

When you stay at citizenM Amstel Amsterdam, you'll be just a 5-minute drive from Dam Square and Heineken Experience. For a bite to eat, guests can check out canteenM, which serves breakfast, lunch, and dinner. This upscale hotel is also just a 5-minute drive from Rijksmuseum and Leidseplein. The property is just a short walk to public transportation: Weesperplein Station is steps away and Frederiksplein Stop is 7 minutes.


Dutch, English

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors


  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's citizenM mobile app before check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces


  • 24-hour front desk
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Art gallery on site
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only


  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • Smart television
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features


CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.95 per person
  • Late check-out can be arranged for an extra charge of EUR 29 (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.


Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
Yes, citizenM Amstel Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Amstel Amsterdam?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Amstel Amsterdam?
Sorry, there's no onsite parking at citizenM Amstel Amsterdam.
What are the check-in and check-out times at citizenM Amstel Amsterdam?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM Amstel Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
Are there restaurants at or near citizenM Amstel Amsterdam?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Amstel Amsterdam like?
CitizenM Amstel Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Weesperplein Station and 15 minutes' walk from Heineken Experience.







Staff & service




Property conditions & facilities




10/10 Exceptional

Kiefer, 3-night trip
Verified guest review

8/10 Very good

great stay
great stay and easy check in here! staff is available and accessible. comfortable vibe.
2-night trip
Verified guest review

10/10 Exceptional

Fun Hotel!
This hotel is really modern and fun. It was very clean and had everything we needed in Amsterdam. The bakery right next door is delicious!
Julie, 2-night family trip
Verified guest review

10/10 Exceptional

Lively. Fun. Great hotel.
Friendly. Lively. Modern amenities. Room is completely controlled from a provided iPad. Biggest shower I’ve seen/used in Europe. Definitely great for solo travel and younger. Lobby bar is basically a living room for the hotel. Rooms are tiny but comfortable. Shower was shockingly huge and great. Only gripe was the bed had walls at both ends. I’m 6-3 so I don’t fit lengthwise on most beds so I had to sleep at an angle since I couldn’t hang my feet off the end.
Brad, 1-night trip
Verified guest review

10/10 Exceptional

Awesome staff and service
Amazing friendly staff and very helpful in every way. Very welcoming
Richard, 3-night trip
Verified guest review

10/10 Exceptional

Loved, loved, loved my stay in this hotel. Loved everything about it from colorful funky vibes to location to the super helpful staff.
Apoorv, 1-night trip
Verified guest review

10/10 Exceptional

Clean, safe, great room and amenities, highly recommend
Jonathan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet location and friendly/helpful staff
Sarah, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Book without hesitation
Great hotel, easy check in and check out, the room whisky small where very comfortable. Love the full smart tech integration very easy to use. Air-conditioning unit was incredibly quiet. I usually don't sleep well in hotels but I slept like a baby in this one!
Guillaume, 2-night business trip
Verified guest review

8/10 Very good

Darren, 1-night business trip
Verified guest review