Guests
All properties in St Helens, England, United Kingdom

Mercure St Helens

4-star hotel in St Helens with indoor pool and restaurant

  • Free WiFi and free parking
From
ZAR 992

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  • Sports Facility
  • Sports Facility
  • Indoor Pool
  • Privilege, Room, 1 King Bed - Bathroom
  • Sports Facility
Sports Facility. Image 1 of 48.
1 / 48Sports Facility
Linkway West, St Helens, WA10 1NG, England, United Kingdom
7,6.Good.
  • Room was ok and facilities good but found some of the staff a bit rude particularly the…

    Aug 28, 2021

  • Hotel was easy to find. Rooms were well laid out. Ladies at the desk were quite friendly…

    Aug 18, 2021

See all 172 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Convenient
Safe
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 84 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer
  • Coffee/tea maker
  • Elevator

What’s around

  • Sherdley Park - 28 min walk
  • Knowsley Safari Park - 4.4 mi / 7.1 km
  • Haydock Park Racecourse - 5.9 mi / 9.5 km
  • Three Sisters Racing Circuit - 6.8 mi / 11 km
  • Wigan Roller Rink - 8.9 mi / 14.4 km
  • Pennington Flash Country Park - 9.3 mi / 14.9 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed
  • Classic Room, 2 Twin Beds
  • Privilege, Room, 1 King Bed

What’s around

Landmarks

  • Sherdley Park - 28 min walk
  • Knowsley Safari Park - 4.4 mi / 7.1 km
  • Haydock Park Racecourse - 5.9 mi / 9.5 km
  • Three Sisters Racing Circuit - 6.8 mi / 11 km
  • Wigan Roller Rink - 8.9 mi / 14.4 km
  • Pennington Flash Country Park - 9.3 mi / 14.9 km
  • Wigan Pier - 9.3 mi / 15 km
  • Robin Park Arena - 9.4 mi / 15.2 km
  • DW Stadium - 9.5 mi / 15.2 km
  • Wigan Little Theatre - 9.6 mi / 15.4 km
  • Knowsley Hall - 9.9 mi / 15.9 km

Getting around

  • Manchester Airport (MAN) - 29 min drive
  • John Lennon Airport (LPL) - 16 min drive
  • St Helens Central Station - 14 min walk
  • Lea Green Station - 4 min drive
  • St Helens Junction Station - 4 min drive
map
See on map
Linkway West, St Helens, WA10 1NG, England, United Kingdom

At a glance

Hotel size

  • This hotel has 84 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Health club

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Elevator

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

92 Restaurant - Onsite restaurant.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 9.95 for adults and GBP 6.95 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • St. Helens
  • St. Helens Hotel
  • Mercure St Helens Hotel
  • Mercure St Helens St Helens
  • Mercure St Helens Hotel St Helens
  • Mercure St Helens Opening May 2019 Hotel
  • Mercure Opening May 2019 Hotel
  • Mercure St Helens Opening May 2019
  • Mercure Opening May 2019
  • Hotel Mercure St Helens (Opening May 2019) St Helens
  • St Helens Mercure St Helens (Opening May 2019) Hotel
  • Hotel Mercure St Helens (Opening May 2019)
  • Mercure St Helens (Opening May 2019) St Helens

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure St Helens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, 92 Restaurant. Nearby restaurants include Running Horses (6-min walk), Blessed Sports Bar (7-min walk), and Colours (8-min walk).
  • No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (20-min drive) is nearby.
  • Mercure St Helens has an indoor pool and a health club.
7,6.Good.
  • 2,0.Poor

    Disappointing

    If I had been staying with my partner instead of my disabled son, I would seriously of complained about the state of the room, carpets need a good clean Paintwork dirty and stained Furniture had scratches on Bathroom and floor dirty Overall very disappointing Will not return and will not be recommending

    John, 2 night family trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Mercure St Helens

    Nice hote and centrally located, excellent reception staff and a nice and clean pool area.

    John, 2 night business trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Its OK

    We stayed only for overnight, the hotel has a good size room with free parking on site. The breakfast is average but not that bad. Overall its a good value for money.

    Noriel, 1 night trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Mr weldon

    You charged me for a room and when I got there ther was no room if I don’t get a refund il be reporting you

    Brian, 1 night trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    It was a last minute thing to go away and this hotel offered a reasonable deal. The Manager was very helpful with a couple of issues during the booking process and the staff at the pool very helpful in allowing us to book our session there prior to booking the room to secure a swim and spa. The reception was very clean and the staff friendly and helpful. Unfortunately, though the rooms were spacious they weren’t the cleanest. We also didn’t have a remote control for the tv. The staff in fairness tried to find one but couldn’t. Overall however a lovely stay.

    1 night family trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very comfy bed, good size room.

    Edward, 1 night trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Wonderful

    Really good hotel. Great gym. Helpful staff. I’d definitely stay again

    Ann, 2 night trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Was a king size bed but was two beds put together that constantly moved apart so basically me and the missus slept apart for the gap grew The duvet was zipped together but not the bed Bath was too short and narrow I’m 5’11 and didn’t enjoy it Was made for 5 foot people and toilet paper was the cheapest money can buy A simple snack and share at £20 had one hot item and loads of chilled goods that would be fine if described as such but it took an hour to prep and deliver ???? Overall I would never stay there again No wonder the Hilton group sold it !

    1 night romance trip, Jun 12, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Overnight stay for work.

    Room was tidy and clean.there was noise from equipment below and the room was hot.

    Robert, 1 night business trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Not bad wont rush back

    Second time staying here, our room was much better than last time and check in was more straightforward, however guests outside throwing up was not a pleasant sight and the breakfast has not improved i would say the food is more of a 2* hotel standard so for that reson we did not risk booking dinner for our stay.

    Lionel, 2 night trip, May 29, 2021

    Verified Hotels.com guest review

See all 172 reviews