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All properties in Punta Nizuc, Cancun, Quintana Roo, Mexico
1 room, 2 adults
Aparthotel

City Suites Cancun Aeropuerto Riviera

3,5-star3,5 stars
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Punta Nizuc, QROO, 77506, Mexico

Comfortable Cancun apartment with kitchenette
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The protocol for Covid were very high at the hotel, from walking in and screening the…Apr 9, 2021
  • The hotel itself was rather clean, room was fine. We were lacking the appropriate number…Mar 29, 2021

City Suites Cancun Aeropuerto Riviera

from ZAR 780
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds

What’s around City Suites Cancun Aeropuerto Riviera

Landmarks

  • Ventura Park Cancun - 5.7 mi / 9.3 km
  • Puerto Morelos Town Square - 11.3 mi / 18.1 km
  • Aquaworld - 12.4 mi / 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive
  • Free airport shuttle

At a glance

Key facts

Size

  • 63 apartments

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the aparthotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping

City Suites Cancun Aeropuerto Riviera’s small print

Also known as

  • City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
  • City Suites Cancun Aeropuerto Riviera Cancun
  • City Express Suites Cancun Aeropuerto Riviera
  • City Express Suites Cancún Aeropuerto Riviera
  • City Suites Cancun Aeropuerto Riviera Aparthotel
  • City Suites Cancun Aeropuerto Riviera Aparthotel Cancun
  • City Express Suites Cancún Aeropuerto Riviera Aparthotel
  • City Express Suites Cancún Aeropuerto Riviera Cancun
  • Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
  • Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
  • Aparthotel City Express Suites Cancún Aeropuerto Riviera

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Suites Cancun Aeropuerto Riviera

  • Does City Suites Cancun Aeropuerto Riviera offer free cancellation for a full refund?
    Yes, City Suites Cancun Aeropuerto Riviera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Suites Cancun Aeropuerto Riviera?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Suites Cancun Aeropuerto Riviera?
    Yes, there's free self parking.
  • Is there a pool at City Suites Cancun Aeropuerto Riviera?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Suites Cancun Aeropuerto Riviera?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at City Suites Cancun Aeropuerto Riviera?
    You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Suites Cancun Aeropuerto Riviera?
    Yes. Nearby restaurants include Los Caporales (2.2 mi), Bugambilias (2.6 mi), and Momo (2.6 mi).
  • Is airport shuttle service offered by City Suites Cancun Aeropuerto Riviera?
    Yes, a free airport shuttle is available.
  • What is there to do at City Suites Cancun Aeropuerto Riviera and nearby?
    City Suites Cancun Aeropuerto Riviera has an outdoor pool and a fitness center.

Recent reviews

Very good 8,0 From 155 reviews

Poor 2,0
Don’t stay here if you value your money!!!
Worst customer service I’ve ever exoeurved. Multiple excuses from management, NO SHUTTLE, dirty room, bad service, lack of experience in hotels. Idiot workers who looked unkept, shirts don’t fit missing buttons! I would NEVER stay here again and I strongly suggest NO ONE does as well!! 8 stars on this app is a total LIE!!!!!
Cristina, us1 night family trip
Poor 2,0
Extremely upset about the airport shuttle service, which is why I’m reporting. I was picked up at Cancun airport (T3) at 11:30. Then the driver went to another stop (another terminal I guess, no big deal) to pick up 3 additional passengers. After that HE JUST DISAPPEARED FOR 40 MINUTES, leaving all 4 of us inside the van with no explanation! Not only the unexplained delay was unacceptable; if you take under consideration that we’re still in the middle of a pandemic, how safe is it to be stuck in a van with 3 other people, all windows closed and no news of the driver’s whereabouts?? Is that normal here? When he finally came back, without apologizing or anything, he didn’t even take us to the hotel: HE WENT YET TO ANOTHER TERMINAL TO PICK UP AN EXTRA PASSENGER! By that time I had been inside that van for ONE FULL HOUR! Ended up getting to the hotel at 12:45. What’s the point of getting an airport hotel if the transfer is gonna take longer than your flight? Nothing against the hotel itself which is ok for the price, but this transfer situation was inexcusable and completely ruined it for me.
ERNESTO, us1 night trip
Poor 2,0
I picked this hotel because of its proximity to the airport and the free shuttle service, since I was only staying one night. When I arrived I could not reach anyone at the front desk
us1 night trip
Exceptional 10,0
Great place to stay
I had a problem with my card and had trouble getting to hotel. Contacted the hotel and they immediately sent someone to pick me. The room was clean and internet was good. I would stay here again in a heart beat
rodney, us1 night trip
Fair 4,0
I did request some towels and the hotel never delivered at my room, so the front desk doesn’t make efforts to help the guests in their needs that’s what I felt.
us1 night family trip
Very good 8,0
Lack of amenities with kitchen - no dish clothes or soap, no cutting boards. Our microwave AND coffee maker did not work and bother had to be replaced. Nice property, seems it needs better maintenance.
ca3 night romance trip
Very good 8,0
Pretty Great
This was a great room. It had a small kitchen, couch, and desk to work. The room and facilities are extremely clean.
La'Shante, us1 night trip with friends
Very good 8,0
I liked the pool area. Overall the property was nice. Wish it was near some restaurants. Didn't like the breakfast
Darren, ca1 night trip
Exceptional 10,0
This seemed to be a new hotel.. I liked that it wasn’t on the hotel strip and the location was quiet.. The rooms were very clean and the price was affordable
us4 night trip
Good 6,0
The floor was dirty in the room. We had to wait over 30 minutes for someone to help us check in because they only have one employee working the front desk for 2 hotels at night. It is far away from shopping centers so you pay a lot for taxis to take you anywhere. Close to airport so good if you just need a place for a night or two.
Raul, us2 night family trip

City Suites Cancun Aeropuerto Riviera