Guests
All properties in Banja Luka, Republika Srpska, Bosnia and Herzegovina

Hotel Zepter Palace

3-star hotel in Banja Luka with restaurant and bar/lounge

  • Free WiFi and free parking
From
ZAR 1,450

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Triple Room - Bathroom
  • Double or Twin Room - Bathroom Shower
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 20.
1 / 20Lobby Sitting Area
Kralja Petra I Karadordevica, Banja Luka, 78000, Bosnia and Herzegovina
7,8.Good.
  • Okunnig o otrevlig personal

    Aug 13, 2021

  • Hotel staff were very helpful with all our queries.

    Dec 20, 2019

See all 14 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 66 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

For families

  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • Banja Luka Castle - 4 min walk
  • Park Petar Kocic - 6 min walk
  • Orthodox Sanctuary of Christ the Savior - 9 min walk
  • Orthodox Cathedral of Christ Saviour - 11 min walk
  • Grand Trade Banja Luka - 15 min walk
  • Hram Svete Petke u Kuljanima - 6.8 mi / 11 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room
  • Single Room
  • Triple Room
  • Family Room

What’s around

Landmarks

  • Banja Luka Castle - 4 min walk
  • Park Petar Kocic - 6 min walk
  • Orthodox Sanctuary of Christ the Savior - 9 min walk
  • Orthodox Cathedral of Christ Saviour - 11 min walk
  • Grand Trade Banja Luka - 15 min walk
  • Hram Svete Petke u Kuljanima - 6.8 mi / 11 km

Getting around

  • Banja Luka Station - 5 min drive
map
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Kralja Petra I Karadordevica, Banja Luka, 78000, Bosnia and Herzegovina

At a glance

Hotel size

  • This hotel has 66 rooms

Arriving/leaving

  • Check-in time noon-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Year Built - 1933
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.28 per person, per night

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 10.22 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard and American Express.

Also known as

  • Hotel Palas Banja Luka
  • Hotel Zepter Palace Banja Luka
  • Hotel Zepter Palace Hotel Banja Luka
  • Palas Banja Luka
  • Hotel Palas
  • Hotel Zepter Palace Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Zepter Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from noon - 10 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Picerija Verdi (4-min walk), Studenac (5-min walk), and Kazamat (6-min walk).
7,8.Good.
  • 10,0.Exceptional

    Great location and rooms. Bed super comfy! And beer cheap!!!

    1 night family trip, Aug 7, 2019

    Verified Expedia guest review

  • 8,0.Very good

    City life at one’s Doorstep.

    Amazing and a secure experience.

    Suzanna, 7 night trip, Jun 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Ottoman, churches, city centre and foods

    Best value and place in Banja Luka city center. Staffs are fabulous, breakfast buffet is fantastic and you can’t imagine such a nice room at this price in Balkans

    Ashfaque, 1 night business trip, May 12, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.

    1 night family trip, Oct 31, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Mold

    There was mold in the bath and the bed was very bad to sleep in

    Nicoline, 1 night romance trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    posizione centrale stanze grandi colazione personale gentile

    1 night romance trip, Apr 21, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Lyckad vistelse med mycket god service

    Fantastiskt mottagande och mycket god service. Närheten till det mesta.

    Maria, 4 night romance trip, Nov 27, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Rickard, 1 night trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Sanjin, 2 night business trip, Jun 15, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    2 night trip, Feb 12, 2020

    Verified Expedia guest review

See all 14 reviews