Estelar La Torre Suites

Photo gallery for Estelar La Torre Suites

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of Estelar La Torre Suites

VIP Access

Estelar La Torre Suites

4.0 star property
4-star hotel with outdoor pool, near El Tesoro Shopping Park

9,4/10 Exceptional

72 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Carrera 20 # 1 B sur 33, Loma con la Superior, Medellín, Antioquia
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive
  • Airport shuttle (surcharge)

About this property

Estelar La Torre Suites

Placing you within a 15-minute drive of Lleras Park and Santafé Mall, Estelar La Torre Suites offers an airport shuttle (available 24 hours) for COP 90000 per vehicle. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. Fellow travelers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Estelar La Torre Suites - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 60000 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Estelar Torre Suites Hotel Medellin
Estelar Torre Suites Hotel
Estelar Torre Suites Medellin
Estelar Torre Suites Hotel Medellin
Estelar Torre Suites Hotel
Estelar Torre Suites Medellin
Estelar Torre Suites
Hotel Estelar La Torre Suites Medellin
Medellin Estelar La Torre Suites Hotel
Hotel Estelar La Torre Suites
Estelar La Torre Suites Medellin
Estelar Torre Suites Medellin
Estelar La Torre Suites Hotel
Estelar La Torre Suites Medellín
Estelar La Torre Suites Hotel Medellín

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,7/10

Cleanliness

9,4/10

Staff & service

9,1/10

Amenities

9,7/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Philippe, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My room was actually a gorgeous, modern 2 bedroom suite. I can see why this property is so highly rated there is nothing negative to say. It’s clean and quiet, the breakfast is good, the location is close to many malls and attractions. The only thing I would mention is that it’s not in the Poblado area of Medellin where all the restaurants and nightlife are, but it’s in an excellent quiet neighborhood.
Christine, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful. Thank you everyone!!!
Carlo, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 4-night trip
Verified Expedia guest review

4/10 Fair

The property is new and well appointed. The breakfast included was also first class. My issue comes with the property's management decision to antagonize guests in the enforcement of their mask policy. My understanding is that masks are helpful(?) when social distancing is not possible. Too many times I and my family (that shared the same room) would be walking by ourselves in an empty hallway and particular members of the staff would berate us from behind a plexiglass shield for not having our masks on. A little common sense and a desire to treat guests as customers and not as children being chaperoned or policed would go a long way here. For this treatment we will unfortunately not be returning to this property. There are too many other exquisite properties in Medellin that value customers and their business to subject yourself to this type of treatment.
Michael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Spacious and comfortable suites
JORGE, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exelent
Carlos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff at La Torre is outstanding.
Juan, 3-night trip
Verified Expedia guest review

2/10 Poor

No me gusto nada ladrones
Milena, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Best business hotel in Medellin
Very nice business stay in Medellin. Spotless and very comfortable hotel, incredible service and comfort. Very well designed and equipped large suites, and impeccable service. This was my second stay, and will always come back there.
Philippe, 3-night business trip
Verified Hotels.com guest review