Intercontinental Lyon Hotel Dieu, an IHG Hotel

Photo gallery for Intercontinental Lyon Hotel Dieu, an IHG Hotel

Primary image
Terrace/patio
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
42-inch Smart TV with satellite channels, TV, pay movies

Overview of Intercontinental Lyon Hotel Dieu, an IHG Hotel

Intercontinental Lyon Hotel Dieu, an IHG Hotel

5.0 star property
Luxury hotel with restaurant, connected to a shopping center, near Place des Jacobins

9,4/10 Exceptional

183 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
20 Quai Jules Courmont, Lyon, Auvergne-Rhone-Alpes, 69002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 10 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Lyon City Centre
  • Place des Jacobins - 7 min walk
  • Bellecour Square - 9 min walk
  • Lyon Cathedral - 13 min walk
  • Lyon National Opera - 14 min walk
  • Part Dieu Mall - 20 min walk
  • Tete d'Or Park - 29 min walk
  • Massif Central - 1 min drive
  • Palais de Justice de Lyon - 2 min drive
  • Place des Terreaux - 6 min drive
  • Museum of Fine Arts of Lyon - 3 min drive

Getting around

  • Saint-Exupery Airport (LYS) - 34 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 57 min drive
  • Lyon Saint Paul Station - 18 min walk
  • Lyon Perrache Station - 20 min walk
  • Lyon Jean Mace Station - 24 min walk
  • Bellecour Station - 4 min walk
  • Cordeliers Bourse Station - 7 min walk
  • Guillotiere Station - 8 min walk

About this property

Intercontinental Lyon Hotel Dieu, an IHG Hotel

When you stay at Intercontinental Lyon Hotel Dieu, an IHG Hotel, you'll be within a 15-minute drive of Bellecour Square and Part Dieu Mall. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Bellecour Station is 4 minutes and Cordeliers Bourse Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 42 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1741
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 100 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 40 for adults and EUR 19 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 39 per accommodation, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 42 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Intercontinental Lyon Dieu
Intercontinental Lyon Hotel Dieu
Intercontinental Lyon Hotel Dieu an IHG Hotel
Intercontinental Lyon Hotel Dieu, an IHG Hotel Lyon
Intercontinental Lyon Hotel Dieu, an IHG Hotel Hotel
Intercontinental Lyon Hotel Dieu, an IHG Hotel Hotel Lyon

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,5/10

Cleanliness

9,2/10

Staff & service

9,1/10

Amenities

9,6/10

Property conditions & facilities

9,0/10

Eco-friendliness

10/10 Exceptional

Your site has the wrong phone number for the property. Further you indicated limited hours for check in and this is incorrect as they operate 24/7. This incorrect information was really unsettling as we were unable to reach the hotel when we found we would arrive late at night
ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, all very well renovated.
Marie Francoise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shannaz, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Susan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff , condition of the hotel and the location they were good It was pleasure staying there.
Mohammed, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, perfect location
Pedro, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Hotel thinks too much of itself v. guests.
Too hot or too cold, large swing in thermostat. Low water pressure/inadequate hot water in shower. Buffet for Breakfast during a pandemic???????? Mattress worn or too soft. Staff was very friendly and helpful in Hotel. Restaurant staff was largely disconnected and unresponsive.
Donald, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Every thing was perfect.The quality of the staff was excellent.
Jahangir, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean, one of the nicest hotels I've stayed in, gave us an upgrade to a room with 2 floors, windows all the way up to the 2nd floor, very grandiose, excellent service.
Janelle, 2-night romance trip
Verified Orbitz guest review

8/10 Very good

The hotel is at a great location with easy access to the old town and all kinds of stores and restaurants. The building was well maintained, clean, and the staff was exceptional. Room service was available 24/7, which is convenient during the holiday season when limited restaurants are open. The bar, Le Dome, was exceptional both in terms of ambience and service. The drinks and the small plates offerings were also excellent. There were always tables for hotel guests, which is a plus since the bar is a destination for locals and visitors alike and can be very busy at times. The room on the 3rd floor with the river view was spacious and surprisingly quite despite the fact that there was major street traffic. One complaint was about the room temperature control, which was centralized and not independently controlled. For example, the guest could not control the room temperature from the thermostat and would have to call the front desk to ask maintenance to raise or lower the room temperature. This was an awkward set up which made setting the room temperature rather cumbersome. We ended up having a really hot room. Another complaint is that the room service staff at the call center could not communicate well in English. For example, our room service dinner was delayed for an hour due to an error, and some times they did not understand our requests. To circumvent that, we had to call the front desk to repeat our request.
Filippos, 2-night romance trip
Verified Expedia guest review