All properties in Osaka, Osaka (prefecture), Japan

ibis Osaka Umeda

3-star hotel with restaurant, near Hankyu Umeda Main Store

  • Free WiFi
ZAR 718

Property renovations and closures

  • This property is closed from April 28 2021 to May 11 2021 (dates subject to change).

Image gallery

  • Reception
  • Reception
  • Bathroom
  • Exterior
  • Reception
Reception. Image 1 of 46.
1 / 46Reception
  • Location is good and room was clean, but super tiny even for Japanese standards. We were…

    Oct 1, 2020

  • Great hotel in amazing location in Osaka. Very close to Osaka train station and lots of…

    Mar 14, 2020

See all 744 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 181 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • UNESCO Sustainable Property
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Kita
  • Umeda Sky Building - 15 min walk
  • Amerikamura - 38 min walk
  • Shinsaibashi Shopping Arcade - 39 min walk
  • Hankyu Umeda Main Store - 4 min walk
  • Osaka Station City - 8 min walk
This property is closed from April 28 2021 to May 11 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 King Bed


  • In Kita
  • Umeda Sky Building - 15 min walk
  • Amerikamura - 38 min walk

What’s around


  • In Kita
  • Umeda Sky Building - 15 min walk
  • Amerikamura - 38 min walk
  • Shinsaibashi Shopping Arcade - 39 min walk
  • Hankyu Umeda Main Store - 4 min walk
  • Osaka Station City - 8 min walk
  • Herbis Plaza - 9 min walk
  • Grand Front Osaka Mall - 11 min walk
  • Umeda Arts Theater - 12 min walk
  • Festival Hall - 18 min walk
  • Osaka Science Museum - 23 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 39 min drive
  • Itami Airport (ITM) - 19 min drive
  • Kobe Airport (UKB) - 51 min drive
  • Osaka Station - 9 min walk
  • Kitashinchi Station - 10 min walk
  • Oebashi Station - 13 min walk
  • Higashi-Umeda Station - 3 min walk
  • Umeda Station (Hanshin) - 5 min walk
  • Umeda Station (Hankyu) - 7 min walk

At a glance

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage


  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator


  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


COOKPARK - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • ibis Osaka Umeda Hotel
  • ibis Umeda Hotel
  • ibis Umeda
  • ibis Osaka Umeda Hotel
  • ibis Osaka Umeda Osaka
  • ibis Osaka Umeda Hotel Osaka

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1500 for adults and JPY 750 for children (approximately)


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, ibis Osaka Umeda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 28 2021 to May 11 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant, COOKPARK. Nearby restaurants include Nobuchan (3-min walk) and Hoshino Coffee (8-min walk).
  • 8,0.Very good

    Room is tiny but tidy. It was not a problem as I didn't spend long hours in hotel, but for writing or working, it's not the best room. Just for sleeping it is very comfortable.

    2 night family trip, Feb 21, 2020

    Verified Expedia guest review

  • 6,0.Good

    For first timers of the hotel, its not easy to find the location even how close it is to the station. Its a bit pricey for the type of room that i got. Check out is at 10AM. I can feel dust particles inside the room and on the bed, cant stop scratching my arms and legs..booked for three nights but didnt finish it. We transferred to another hotel (Cross Hotel at Namba), way to much better hotel. A Less thank 2,000 yen difference frm that of Ibis is so worth it. The discontent that i got from the hotel was compensated however, by the hotel staff’s accommodating attitude. Its a plus for the hotel. The staff. :)

    3 night romance trip, Feb 20, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    The table in the room is rather small, so PC work is rather difficult...

    1 night family trip, Feb 9, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Convenient location, small room but comfy beds

    We stayed for 6 nights, using Osaka as our base to explore the Kansai region. The hotel itself is in decent condition. Daily housekeeping was clean but not outstanding. They provide fresh linens and towels everyday where requested. The room (twin beds) was a bit small, but we still managed to open our luggage fully in the doorway area. Sadly this means going to the toilet is a chore and requires literal jumping across our bags at times. Our room also came with a small table and chair, as well as a small closet. The beds had thick mattresses and were comfy, and I liked that they gave 2 pillows per bed. Some toiletries are provided in the bathroom, others you have to pick up at the front desk. The location of the hotel is convenient, and connected to a whole network of train stations in the Umeda area via an underground mall called Whity. There’s a whole plethora of food options that open till late, and a 24/7 Don Quijote a short walk away. But this also means the area might be a little sketchy at night, sandwiched between bars, karaoke spots, pachinko parlors. Luckily we heard no noise up in our room.

    6 night trip, Feb 1, 2020

    Verified guest review

  • 10,0.Exceptional

    Excellent Stay

    Excellent location! Exit 11 from Umeda Subway Station, then look for direction towards Whity Umeda Underground (East Mall). Near to amazing restaurants (affordable & yummy set lunch), and lots of shopping in different parts of underground (there are daiso, drugstores, convenient store, takashimaya). Service is friendly and they have english speaking staff. Room is very clean, reasonable size for the price paid. Amenities provided are also thoughtful, towels, shampoo, bodywash, daily changed slippers, cotton PJ, toothbrush & toothpaste, coffee & tea maker, hairdryer, safe. Amazing 4 days stay here, easy to travel out of Osaka to explore other city Nara, Kyoto, Kobe etc since it is well connected to various train service. The only down side is there is no english channel except BBC news. Regardless, will stay again when I am back in Kansai.

    Leon, 4 night trip, Jan 24, 2020

    Verified guest review

  • 10,0.Exceptional

    Small room but clean . Good location . Reasonable price.

    2 night trip with friends, Jan 23, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Clean, quiet and fantastic staff. Breakfast buffet wasn't great but passable. Given it's current state, I'd advise people to eat at any of the many breakfast places in Whity! under Umeda.

    Greg, 1 night romance trip, Jan 13, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    My decision was so excellent. I was so satisfied my staying at the hotel.

    1 night trip, Jan 8, 2020

    Verified guest review

  • 8,0.Very good

    Beds were comfortable. Location is good - close to train station and restaurants.

    3 night romance trip, Dec 31, 2019

    Verified Wotif guest review

  • 10,0.Exceptional

    The location is excellent. I was also pleased with the speedy check in and out and very nice staff. The room was a great size and very comfortable.

    Jim, 2 night romance trip, Dec 27, 2019

    Verified Expedia guest review

See all 744 reviews