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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Delek Tulum

3,5-star3,5 stars
Carretera Tulum Boca Paila km 7, Tulum, QROO, 77780, Mexico

3.5-star beachfront hotel with restaurant, near Tulum Beach
  • Free WiFi and free parking

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

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Delek Tulum

from ZAR 6,013
  • Master Suite Ocean view
  • Superior Garden View
  • Master Suite Oceanfront big terrace
  • Master Suite Oceanfront
  • Small Cabanas Partial Ocean view
  • Junior Room, Garden View
  • Standard room, Limited view

What’s around Delek Tulum

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 35 min walk
  • SFER IK - 39 min walk
  • Tulum National Park - 2.5 mi / 4.1 km
  • Playa Paraiso - 3.8 mi / 6.2 km
  • Las Palmas Public Beach - 3.3 mi / 5.3 km
  • Tulum Mayan Ruins - 6.2 mi / 10 km

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 1 per room

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to women only
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Pool sun loungers
  • Pool umbrellas
  • Use of nearby fitness center (discount)
  • Ecotours nearby
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • MP3 docking station
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Tatewari - This beachfront restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Delek Tulum’s small print

Also known as

  • Delek Tulum Hotel
  • Delek Hotel
  • Delek Tulum Hotel
  • Delek Tulum Tulum
  • Delek Tulum Hotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 100 per stay

  • Resort fee: USD 19 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Breakfast costs between USD 17.4 and USD 18 for adults, and USD 15 and USD 17.4 for children (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way, Maximum occupancy 2)

Airport shuttle service for children costs USD 00 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Delek Tulum

  • Does Delek Tulum offer free cancellation for a full refund?
    Yes, Delek Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Delek Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Delek Tulum?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Delek Tulum?
    Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Delek Tulum?
    You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 100 (subject to availability).
  • Are there restaurants at or near Delek Tulum?
    Yes, Tatewari offers beachfront dining and local cuisine. Nearby restaurants include Hartwood (5-min walk), La Eufemia (7-min walk), and Restaurante Las Estrellas (8-min walk).
  • Is airport shuttle service offered by Delek Tulum?
    Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
  • What is there to do at Delek Tulum and nearby?
    Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like a picnic area, a garden, and access to a nearby health club.

Recent reviews

Exceptional 9,6 From 139 reviews

Exceptional 10,0
Amazing stay!
We had the absolute best time and I would highly recommend it for anyone visiting.
eduardo, us4 night trip
Exceptional 10,0
Amazing place! It's exceptional
KEREM, us4 night trip
Exceptional 10,0
Really Great Stay
Had a difficult time deciding where to stay in Tulum and am really glad that we landed at Delek. We heard great things about Nomade and Be Tulum, but they had strict cancellation policies that I was not comfortable with considering the state of the world with COVID. Delek was much more reasonable and is only 2 years old, so it's practically new and very beautiful. it's true that they encourage you to throw your toilet paper in a covered garbage basket in your bathroom- but it's no big deal. It's also true that Bagatelle is two doors down and they play very loud music, but with COVID, they close by midnight right now. If that changes, consider bringing ear plugs if you are a light sleeper. The beach is beautiful and there is plenty of seating. The food and drinks are excellent and the hotel is located right in the middle of quite a few wonderful restaurants and shops. I highly recommend Hartwood and Arca, but make your reservations early because they fill up. If you want a super quiet hotel, I would stay further down the beach closer to Nomade or Be Tulum.
Adrienne, us4 night trip
Exceptional 10,0
Beautiful experience!!!
Most beautiful and magical experience. This is the best hotel I have ever stayed at. The experience was so different and it felt like we were living in a magical treehouse. The service was phenomenal. The staff took very good care of us and the location of the hotel is awesome. It is right in the middle of the most happening street in Tulum!
Sunny, us4 night trip
Exceptional 10,0
Delek - a gem of old Tulum
This is my third time to Tulum, and overall, the Tulum I've known has changed but Delek was a glimpse and a gem of "old Tulum" - community-focused, eco-conscious and kind. We enjoyed all of the food at Tatewari (the ceviche, especially!), and would highly recommend staying at Delek. Sadly, I will probably won't be back to Tulum again because of the party atmosphere and obnoxious loud music that was playing at the nearby properties; when Tulum used be such a magical yoga-centric and quaint town for me. :( But if I was to stay anywhere in Tulum, I would stay at Delek.
Teresa, us1 night trip
Exceptional 10,0
Great location, friendly staff
My husband and I stayed at delek for 2 nights. The wonderful staff at check-in were so friendly and outgoing, it really set the tone. Unfortunately we had terrible rain and no WIFI for our first night, but that was beyond their control. They had umbrellas, the most comfortable beds ever, a yummy restaurant, and prime location near all the top restaurants. The beach was perfection and there is not a bad room in the hotel. Be prepared that you will have no TV, the water from the shower is salty; we just thought it added to the eco- chic charm!
ASIM, mx2 night trip
Exceptional 10,0
Beautiful hotel. Very rustic and jungle feel! The beach is right there and the staff is very friendly. Right on the strip so everything is in close proximity. Will definitely be back!
us3 night trip with friends
Exceptional 10,0
Amazing feel, experience and location! You will not be disappointed!
Gabriel, us1 night trip with friends
Exceptional 10,0
We are so glad we chose Delek. The location is perfect, walking distance to everything. The vibe is so relaxing. The beach is beautiful and the rooms are so unique and spectacular.
Christina, us3 night trip with friends
Exceptional 10,0
Great vacation
Fun rooms. Very friendly and helpful staff.
Micheal, us1 night trip

Delek Tulum