River Terrace Resort & Convention Center

Photo gallery for River Terrace Resort & Convention Center

Primary image
Outdoor pool
Outdoor pool
Signature Room - 1 King Bed (Newly Renovated) | Balcony
Signature Room - 2 Queen Beds River View (Newly Renovated) | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of River Terrace Resort & Convention Center

River Terrace Resort & Convention Center

3.5 star property
3.5-star resort with outdoor pool, near Ripley's Aquarium of the Smokies

7,8/10 Good

1 000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is R2 714
Price available on 2022/09/28
Map
240 River Road, Gatlinburg, TN, 37738
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Concierge services
  • Gift shops/newsstands
Feel at home
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service
  • Free self parking
  • Outdoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min walk
  • Great Smoky Mountains National Park - 17 min walk
  • Anakeesta - 1 min drive
  • Gatlinburg SkyLift Park - 1 min drive
  • Gatlinburg Convention Center - 5 min drive
  • Great Smoky Mountains National Park Headquarters - 11 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 14 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • LeConte Center At Pigeon Forge - 17 min drive
  • Island at Pigeon Forge - 20 min drive
  • Dollywood's Splash Country - 23 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

About this property

River Terrace Resort & Convention Center

3.5-star resort near Great Smoky Mountains National Park
Ripley's Aquarium of the Smokies is located near River Terrace Resort & Convention Center, which provides laundry facilities, a bar, and a business center. The onsite restaurant, Drafts Sports Bar, features American cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and meeting rooms
  • A 24-hour front desk, an elevator, and a vending machine
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at River Terrace Resort & Convention Center offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers, hair dryers, and shampoo
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 205 units

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 60 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 7 buildings/towers
  • Picnic area
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Hydromassage showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

Drafts Sports Bar - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Optional extras

  • Breakfast costs between USD 10 and USD 50 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from March 9 2022 to December 31 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center offer free cancellation for a full refund?
Yes, River Terrace Resort & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at River Terrace Resort & Convention Center?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 28 September 2022 start from R2 714, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at River Terrace Resort & Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at River Terrace Resort & Convention Center?
Yes, there's an outdoor pool.
Are pets allowed at River Terrace Resort & Convention Center?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 60 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at River Terrace Resort & Convention Center?
Yes, there's free self parking.
What are the check-in and check-out times at River Terrace Resort & Convention Center?
You can check in from 4:00 PM - 11:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at River Terrace Resort & Convention Center and nearby?
During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a picnic area.
Are there restaurants at or near River Terrace Resort & Convention Center?
Yes, Drafts Sports Bar offers American cuisine. The dining venue will be unavailable from March 9 2022 to December 31 2022 (dates subject to change). Nearby restaurants include The Best Italian on the Parkway (4-min walk), Pancake Pantry (5-min walk), and Cheese Cupboard & Hofbrauhaus (6-min walk).
What's the area around River Terrace Resort & Convention Center like?
River Terrace Resort & Convention Center is a short 17-minute walk from Great Smoky Mountains National Park and 3 minutes' walk from Ripley's Aquarium of the Smokies. Travelers recommend the resort for its central location.

Overall score and ratings

7,8

Good

7,9/10

Cleanliness

8,7/10

Staff & service

7,2/10

Amenities

7,2/10

Property conditions & facilities

7,7/10

Eco-friendliness

8/10 Very good

We had a great stay, however the tv did not work.
Curtis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is listed as dog friendly but be aware they charge $100 pet fee, you get no housekeeping services if you have a pet and there is not much grassy space to walk your dog. We were also given a third floor room (not very convenient with a pet) in the building in the very back of the property (no grass back here to walk your dog) with view of the parking lot and building in front of you. Restaurant was closed during our stay so no breakfast, coffee..nearby had to walk to town for everything.
Lori, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bridgette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gatlinburg
It was a good stay excellent area decent rooms
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
Friendly staff. Great location and the rooms were clean. Will be staying there again on our next visit
Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Suzan, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Kara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool place to visit!!
We seen a wounded bear!!
Elyzabeth, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not very happy
It was kinda pricey to be so out of date toilet was very short hard to get up beds were old and not very comfortable chairs on patio were tore up and the $50 deposit is a joke they said it would be released at check out but 4 days later i still don't have it i could understand them charging for damages but what's $50 going to do but cause the customer aggravation in getting it back
Kathren, 2-night trip
Verified Hotels.com guest review