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All properties in Durban, KwaZulu-Natal (province), South Africa
1 room, 2 adults

Serena Hotel

2,5-star2,5 stars
127 Dr Pixley Kaseme St, Durban, KwaZulu-Natal, 4001, South Africa

Walking distance from Durban International Convention Centre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Definitely not as advertised. Probably worst hotel ever.Jan 23, 2020
  • The place is not like it looks on the Internet, it looked like they were doing…Jun 19, 2019

Serena Hotel

  • Luxury Room, 1 Double Bed, Accessible, Non Smoking

What’s around Serena Hotel

Landmarks

  • In Durban Central Business District
  • UShaka Marine World - 25 min walk
  • Durban Beach - 33 min walk
  • Golden Mile - 11 min walk
  • Durban International Convention Centre - 12 min walk
  • Harbour - 7 min walk
  • Old Courthouse Museum - 8 min walk
  • Durban Natural Science Museum - 9 min walk

Getting around

  • King Shaka Intl. Airport (DUR) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 12:30 PM-10 AM
  • Check-out time is 10 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Number of living rooms
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations

Serena Hotel’s small print

Also known as

  • Serena Hotel Durban
  • Serena Durban
  • Serena Hotel Hotel
  • Serena Hotel Durban
  • Serena Hotel Hotel Durban

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Parking is available nearby and costs ZAR 50 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Serena Hotel

  • Does Serena Hotel offer free cancellation for a full refund?
    Yes, Serena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Serena Hotel?
    Sorry, there's no parking at Serena Hotel.
  • Are pets allowed at Serena Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Serena Hotel?
    You can check in from 12:30 PM to 10 AM. Check-out time is 10 AM.

Serena Hotel

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