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1 room, 2 adults

Hotel Indigo Memphis Downtown, an IHG Hotel

3,5-star3,5 stars
22 N B.B. King Blvd, Memphis, TN, 38103, United States of America

3.5-star hotel with 24-hour health club, near Beale Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Super impressed by all this property had to offer. The staff went above and beyond to…Apr 8, 2021
  • Great hotel and even better staff. Definitely recommend staying there when coming to…Apr 7, 2021

Hotel Indigo Memphis Downtown, an IHG Hotel

from ZAR 2,306
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

What’s around Hotel Indigo Memphis Downtown, an IHG Hotel

Landmarks

  • In Downtown Memphis
  • Beale Street - 9 min walk
  • FedEx Forum - 10 min walk
  • National Civil Rights Museum at the Lorraine Motel - 20 min walk
  • AutoZone Park - 5 min walk
  • Orpheum Theatre - 11 min walk
  • Beale Street Landing - 16 min walk
  • Sun Studio - 17 min walk

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • 2 per room (up to 80 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 20.00 per night; includes in/out privileges)

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Hotel Indigo Memphis Downtown, an IHG Hotel’s small print

Also known as

  • Indigo Memphis Downtown
  • Hotel Indigo Memphis Downtown
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  • Hotel Indigo Memphis Downtown, an IHG Hotel Hotel Memphis
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  • Memphis Hotel Indigo Memphis Downtown Hotel
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  • Hotel Indigo
  • Indigo

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 10:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Self parking costs USD 20.00 per night with in/out privileges

    Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Indigo Memphis Downtown, an IHG Hotel

    • Does Hotel Indigo Memphis Downtown, an IHG Hotel offer free cancellation for a full refund?
      Yes, Hotel Indigo Memphis Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hotel Indigo Memphis Downtown, an IHG Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hotel Indigo Memphis Downtown, an IHG Hotel?
      Yes. Self parking costs USD 20.00 per night.
    • Is there a pool at Hotel Indigo Memphis Downtown, an IHG Hotel?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at Hotel Indigo Memphis Downtown, an IHG Hotel?
      Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Hotel Indigo Memphis Downtown, an IHG Hotel?
      You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
    • Are there restaurants at or near Hotel Indigo Memphis Downtown, an IHG Hotel?
      Yes. Nearby restaurants include Charles Vergos' Rendevous (3-min walk), McEwen's on Monroe (4-min walk), and Cafe Keough (5-min walk).
    • Is there an onsite casino at Hotel Indigo Memphis Downtown, an IHG Hotel?
      No, this hotel doesn't have a casino, but Southland Casino & Gaming (11-min drive) is nearby.
    • What is there to do at Hotel Indigo Memphis Downtown, an IHG Hotel and nearby?
      Hotel Indigo Memphis Downtown, an IHG Hotel has a seasonal outdoor pool and a 24-hour health club.

    Recent reviews

    Fabulous 8,6 From 570 reviews

    Exceptional 10,0
    Awesomesauce
    A must visit, very cool, and vibrant place for any occasion. Nice and cozy and decadent.
    us1 night trip with friends
    Fair 4,0
    Find another place
    The room was so gross- dirt, dust. food and hair everywhere! (including the beds) Not just head hair either. We tried to get moved to a different room, but were told they were full. We were told we would get comped our 1st night and they would send someone in to clean. We got back to the room about 10pm and the room still wasn't cleaned. We were told they were still booked so we could move, but they would comp us that night as well. When we check out the next morning we were charged 4 different times for 4 different amounts. I went back to the front desk questioning it. He gave me a sheet stating he reversed all the charges, yet that wasn't true. I called back several days later as we still were being charged. The total for the 4 charges was just under $1,100. They said they would check into it and call me back. I never heard back from anyone so I called back the next day. I was told again they reversed the charges, but I have yet to see a credit to my account. Not only did I have all of these charges they even charged me $309 before we even checked in. Those charges were reversed though. At this point this is the most expensive 2 night stay I've ever had! Sad considering we weren't suppose to pay for anything due to the disgusting conditions. I see I can add photos below. I have them- many of them, but I will not share them as I don't want to make people sick!
    Heidi, us2 night family trip
    Exceptional 10,0
    Good Friday
    Charles, us1 night trip
    Poor 2,0
    POOR
    We received a call from the hotel traveling to it, that there had been a flood on the 10th floor and we would have to be relocated to another hotel and they would cover all expenses. When we arrived, I was given a sheet of paper to take to the Crowne Plaza. We were told that all expenses would be paid and they were at the Crowne Plaza. However, when I checked my card this morning, we were charged Hotel Indigo prices. The Croiwne Plaza accommodations were horrible, not clean or acceptable replacement.
    Constance, us1 night family trip
    Very good 8,0
    GREAT STAFF!
    Great staff! Cute boutique hotle with Memphis Music flare. Bit of a run down area but still walking distance to Beale Street, restaurants, The Peabody and sports complexes.
    ROBERT, us3 night family trip
    Exceptional 10,0
    Good place to stay
    Great deal and really nice place. The staff was exceptional!
    us2 night trip with friends
    Very good 8,0
    Upon arrival, we were greeted by a very friendly staff. Lamaria was simply amazing! She made my family of 14 feel welcomed and offered her assistance with things to do and places to dine. Our rooms were clean and if we needed anything, the staff addressed it. Great people to stay in downtown Memphis! I will stay again!
    SHANNON, us2 night family trip
    Exceptional 10,0
    Awesome Experience!
    The best staff I have ever had the pleasure to meet! They shared history, eating experiences, and life lessons with us every time we were in the lobby. The room was beautiful, clean, and comforting. Make sure if you stay in Memphis, enjoy the Indigo!!
    Christine, us3 night trip with friends
    Very good 8,0
    Experience
    Most comfortable hotel beds I have ever slept in. Did not like the bathroom sliding door not enough privacy.
    Veronica, us2 night family trip
    Exceptional 10,0
    Close to entertainment
    Within walking distance to Beale st. Safes location with friendly staff.
    Gustavia, us2 night trip with friends

    Hotel Indigo Memphis Downtown, an IHG Hotel