Guests
All properties in El Paso, Texas, United States of America

Palace Inn

City-center hotel in El Paso

  • Free continental breakfast, free WiFi, and free parking

Image gallery

  • Hotel Front
  • Hotel Front
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 40.
1 / 40Hotel Front
8778 Gateway Blvd E, El Paso, 79907, TX, United States of America
9,2.Superb.
  • Cozy, comfy, clean, great service

    Jul 30, 2021

  • This was an older hotel that has been completely remodeled and upgraded. The room is…

    Jul 19, 2021

See all 669 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
Convenient
Dining options
Quiet
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Free continental breakfast, free WiFi, and free parking

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Heart of El Paso
  • Cielo Vista Mall - 6.8 mi / 11 km
  • Thomason Hospital - 10.4 mi / 16.7 km
  • El Paso County Coliseum - 10.9 mi / 17.5 km
  • El Paso Zoo - 11 mi / 17.7 km
  • American Consulate - 11.3 mi / 18.2 km

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Heart of El Paso
  • Cielo Vista Mall - 6.8 mi / 11 km
  • Thomason Hospital - 10.4 mi / 16.7 km
  • El Paso County Coliseum - 10.9 mi / 17.5 km
  • El Paso Zoo - 11 mi / 17.7 km
  • American Consulate - 11.3 mi / 18.2 km
  • Plaza Las Misiones - 11.8 mi / 19 km
  • Chamizal National Memorial - 11.9 mi / 19.2 km
  • Fort Bliss - 14.2 mi / 22.9 km
  • Juarez Market - 14.4 mi / 23.2 km

Getting around

  • El Paso International Airport (ELP) - 12 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 40 min drive
  • El Paso Union Depot - 20 min drive
map
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8778 Gateway Blvd E, El Paso, 79907, TX, United States of America

At a glance

Hotel size

  • This hotel has 42 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • Fitness facilities

Services

  • 24-hour front desk

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

More

  • Daily housekeeping

Small print

Also known as

  • Palace Inn El Paso
  • Palace El Paso
  • Palace Inn Hotel
  • Palace Inn El Paso
  • Palace Inn Hotel El Paso

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palace Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Whataburger (15-min walk), El Taco Tote (2 mi), and Carl's Jr. (2.1 mi).
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (5-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
9,2.Superb.
  • 4,0.Fair

    Don’t stay here!

    Not so good! Room was clean however ir was full of flies and mosquitoes!! Informed the guy in charge and he said “sorry nothing we can do about that”! In the morning the lady was dying her hair and took more than 5 minutes to complete my check out! The hotel is ok, not terrible, but it’s got a bug problem and bad customer service

    Jonathan, 1 night business trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Not sure hotel

    Disappointed. Waited for room. Then got a handicap room. Shower curtain fell down

    Peter, 1 night trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Road Trip to AZ

    I have stayed here a few times. It is very clean and updated.

    David, 1 night business trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Super Clean

    Very nice! Super Clean! Cleanliness is a priority for me!!

    Cynthia, 1 night family trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    very nice enjoyed the stay!

    kimberly, 1 night family trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    WOULD STAY AGAIN!!

    This was an amazing place to stay!! The room was very clean and the bed was comfortable right by restaurants and shopping centers making it an ideal place to stay, hotel staff was very friendly!

    Jurnee, 1 night trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Palace Inn

    I was looking for something different than the mainstream lodging and stumbled up on Palace Inn with a 9+ Hotels.com and took a chance. It was great! Clean, courteous, modern with plenty of parking! Stayed a second night. Thank you!

    Anthony, 2 night business trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Nice layover place to sleep.

    Nice Inn to stay at if you're passing thru and taking a stop or if you'll be working in the area for a couple weeks and just need a place to rest your head at night. Staff super friendly and helpful. Would definitely stay there again.

    CORNELIUS, 1 night business trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice property. Convenient location.

    Daniel, 1 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    They are Great

    Our Family stay was Great The rooms are very nice and accomdating. The staff is fantastic The Owner Chief and his Wife are amazing people. God Bless Them and continue giving 5 Star Customer Service.

    Walter, 3 night family trip, May 12, 2021

    Verified Hotels.com guest review

See all 669 reviews