Guests
All properties in George Town, Penang, Malaysia

Cititel Express Penang

3-star hotel with restaurant, near KOMTAR

  • Free WiFi and free parking
From
ZAR 486

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Cititel Express Penang
  • Cititel Express Penang
  • Standard Room, 1 Queen Bed, City View - Bathroom
  • Breakfast buffet
  • Cititel Express Penang
Cititel Express Penang. Image 1 of 16.
1 / 16Cititel Express Penang
123, Lebuh Noordin, George Town, 10300, Malaysia
8,0.Very good.
  • Quick and simple but can do without a physical signature perhaps..

    Sep 23, 2020

  • Overall satisfied ..

    Aug 23, 2020

See all 159 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Shopping
Safe
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 234 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant
    • 24-hour front desk
    • Air conditioning
    • Front desk safe

    For families

    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Coffee/tea maker
    • Elevator

    What’s around

    • In Downtown George Town
    • KOMTAR - 3 min walk
    • Padang Kota Lama - 26 min walk
    • Gurney Drive - 32 min walk
    • Hin Bus Depot Art Centre - 3 min walk
    • 1st Avenue Mall - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 Queen Bed, City View
    • Standard Room, 2 Twin Beds, City View
    • Room, 2 Double Beds, City View
    • Superior Room, 2 Twin Beds, City View

    What’s around

    Landmarks

    • In Downtown George Town
    • KOMTAR - 3 min walk
    • Padang Kota Lama - 26 min walk
    • Gurney Drive - 32 min walk
    • Hin Bus Depot Art Centre - 3 min walk
    • 1st Avenue Mall - 4 min walk
    • The Top at Komatar - 5 min walk
    • Prangin Mall - 5 min walk
    • Kidland Penang - 6 min walk
    • Penang Times Square - 7 min walk
    • Pasar Chowrasta - 10 min walk

    Getting around

    • Penang Intl. Airport (PEN) - 15 min drive
    • Penang Sentral - 21 min drive
    map
    See on map
    123, Lebuh Noordin, George Town, 10300, Malaysia

    At a glance

    Hotel size

    • This hotel has 234 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time starts at 2:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Room service

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries

    Be entertained

    • LCD TV

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Refundable depositPay at property

    • Deposit: MYR 100 per night

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Cititel Express Penang Hotel George Town
    • Cititel Express Penang Hotel
    • Cititel Express Penang George Town
    • Cititel Express Penang Hotel
    • Cititel Express Penang George Town
    • Cititel Express Penang Hotel George Town

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Cititel Express Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in starting at 2:00 PM. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Pizzaiola (4-min walk), VR Pinxin Vegan (4-min walk), and Bricklin (4-min walk).
    8,0.Very good.
    • 10,0.Exceptional

      Was waiting almost 2 hours the room yet to be ready check in. Grateful that upgrade me to Cititel Hotel which not far away.

      Billy.K, 2 night family trip, Jul 31, 2020

      Verified Expedia guest review

    • 8,0.Very good

      As Cititel express was temporarily closed due to the pandemic, i booked a family room and was compensated with 2 rooms in The Wembley St Giles. Great location, helping reception and amazing service

      WW, 1 night family trip, Jun 26, 2020

      Verified Expedia guest review

    • 8,0.Very good

      As Cititel express was temporarily closed due to the pandemic, i booked a family room and was compensated with 2 rooms in The Wembley St Giles. Great location, helping reception and amazing service

      WE, 1 night family trip, Jun 25, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Excellent

      Excellent Hotel!

      Tuck Choong, 1 night trip, Feb 27, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Location is convenient, but room air conditioner is not cold enough

      Wai Keong, 2 night business trip, Feb 24, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Hotel location is near to shopping mall, bus interchange and heritage places of interest. Strategic place to stay.

      2 night family trip, Feb 19, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Room a bit small but still convenient, except that need to iron clothes outside in facility room.

      Azah, 1 night romance trip, Jan 22, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      convenient place.

      convenient place. staff friendly

      cunhok, 2 night trip, Jan 4, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Best location in Georgetown for food hunters.

      1 night family trip, Jan 3, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Can be improved.

      The rooms are quite small then in the pics on the web. Furniture looks new. Parking in the another hotel area. No toiletries.

      Lisa Alizah, 2 night family trip, Dec 23, 2019

      Verified Hotels.com guest review

    See all 159 reviews