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Serene Valley Apartments & Spa

Photo gallery for Serene Valley Apartments & Spa

Front of property
Outdoor pool, open 6 AM to 6:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 6:30 PM, pool umbrellas, sun loungers
2 bedrooms, individually decorated, individually furnished, free WiFi
Smart TV, Netflix, streaming services

Overview of Serene Valley Apartments & Spa

Serene Valley Apartments & Spa

3.5 star property
3.5-star hotel in Nairobi Upper Hill with spa and outdoor pool

8,0/10 Very good

1 verified Hotels.com guest review

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Lounge area
Map
Kiambere Road, Upper Hill, Nairobi

Room options

About this area

What's nearby

  • In Nairobi Upper Hill
  • Nairobi National Park - 21 min drive
  • Thika Road Mall - 54 min drive

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive
  • Syokimau Station - 26 min drive
  • Nairobi Station - 28 min drive
  • Syokimau SGR Railway Station - 30 min drive

Restaurants

  • Sikia Fine Dining - 15 min walk
  • Savanna Coffee Lounge - 3 min drive
  • Pwani Pool Restaurant - 3 min drive
  • Jukwaa Lounge - 4 min drive
  • PHQ Canteen - 4 min drive

About this property

Serene Valley Apartments & Spa

A great choice for a stay in Nairobi, Serene Valley Apartments & Spa is just 2.9 mi (4.7 km) from the airport. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a bar/lounge, and in-room conveniences include washing machines and refrigerators.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 8:00 AM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (12:30 PM - midnight) and Saturday - Sunday (9 AM - 10 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Fence around the pool

What to do

  • Access to nearby outdoor pool

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Smart television
  • Cable TV channels
  • Netflix

Home comfort

  • Portable fan
  • Washing machine

Sleep well

  • 2 bedrooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dining table

More

  • Daily housekeeping

Special features

Spa

Serene Valley spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of KES 1000 for adults and KES 800 for children (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; temperature checks are available to guests; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: M-Pesa.

Also known as

Serene Valley Apartments Apartment Nairobi
Serene Valley Apartments Apartment
Serene Valley Apartments Nairobi
Serene Valley Apartments
Serene Valley Apartments Spa
Serene Valley Apartments & Spa Hotel
Serene Valley Apartments & Spa Nairobi
Serene Valley Apartments & Spa Hotel Nairobi

Frequently asked questions

Does Serene Valley Apartments & Spa offer free cancellation for a full refund?
Yes, Serene Valley Apartments & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Serene Valley Apartments & Spa?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Serene Valley Apartments & Spa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 6:30 PM.
Are pets allowed at Serene Valley Apartments & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Serene Valley Apartments & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Serene Valley Apartments & Spa?
You can check in from 8:00 AM - midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Serene Valley Apartments & Spa and nearby?
Serene Valley Apartments & Spa has a spa, an outdoor pool, and a 24-hour fitness center, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Serene Valley Apartments & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Jus Chicken (2.1 mi), Bhandini (2.2 mi), and 89 Eateries (2.2 mi).
Does Serene Valley Apartments & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Serene Valley Apartments & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Serene Valley Apartments & Spa like?
Serene Valley Apartments & Spa is in Nairobi Upper Hill, a short 8-minute walk from Nyayo National Stadium.

Overall score and ratings

8,0

Very good

8/10 Very good

Great people, Very clean, Happy to stay in this appartment. but only thing is wifi slow
B, 3-night business trip
Verified Hotels.com guest review