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Auas City Hotel

Photo gallery for Auas City Hotel

Outdoor pool
Outdoor pool
Family Room | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Family Room | Desk, free WiFi, bed sheets

Overview of Auas City Hotel

Auas City Hotel

3.0 star property
Suburban hotel with outdoor pool, near Maerua Mall

7,6/10 Good

9 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Centaurus Road, Maerua Park, Windhoek, Namibia
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance
For families
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking

Room options

About this area

Getting around

  • Windhoek (ERS-Eros) - 6 min drive
  • Windhoek (WDH-Hosea Kutako) - 38 min drive

Restaurants

  • Leo's at the Castle - 17 min walk
  • Wilde Eend Café - 3 min drive
  • Cape Fish Market - 4 min drive

About this property

Auas City Hotel

A great choice for a stay in Windhoek, Auas City Hotel is just 2.8 mi (4.5 km) from the airport. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Restaurant

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Garden
  • An outdoor pool

Languages

  • English

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Auas City Hotel Windhoek
Auas City Windhoek
Auas City
Auas City Hotel Hotel
Auas City Hotel Windhoek
Auas City Hotel Hotel Windhoek

Frequently asked questions

Does Auas City Hotel offer free cancellation for a full refund?
Yes, Auas City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Auas City Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Auas City Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Auas City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Auas City Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Auas City Hotel?
You can check in from 2 PM - midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Auas City Hotel?
No, this hotel doesn't have a casino, but Kalahari Sands Casino (21-min drive) is nearby.
What is there to do at Auas City Hotel and nearby?
Auas City Hotel has an outdoor pool and a garden.
Are there restaurants at or near Auas City Hotel?
Yes, there's an onsite restaurant.
What's the area around Auas City Hotel like?
Auas City Hotel is a short 1-minute walk from Maerua Mall and 16 minutes' walk from Sanderburg Castle.

Overall score and ratings

7,6

Good

8,0/10

Cleanliness

7,3/10

Staff & service

7,3/10

Amenities

7,8/10

Property conditions & facilities

6/10 Good

The door was difficult lock my room had to be changed and secondly
1-night trip
Verified Expedia guest review

6/10 Good

Corona is the excuse not to clean the room!!!
The food in the restaurant was good and the service too. We did not know we should ask for our room to be cleaned in a hotel so we ended up with an unclean room. According to the assistant manager the price on the web were too low to include breakfast but they forgot to change it. Will not be back. The aircon also had a virus and did not work properly.
Sylvia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

All was good. The restaurant was excellent! Nice setting inside and out in garden.
1-night trip
Verified Expedia guest review

10/10 Exceptional

central and close to the city. convenient as its a walking distance to most central places
5-night trip with friends
Verified Expedia guest review

6/10 Good

Nope, not for me again.
No toilet roll holder, no towel rails. No soap dish/holder in the shower. 2 options for the shower( hand held & shower head ), but no instruction of how to change between the 2. Early on check out day I had to pop to site and then return for breakfast & shower. I requested that they do not attend to my room until I have checked out. Upon return they had removed the towels, which meant getting dressed again and having to go to reception( no notice of which number to dial for reception ) and request more.
Steve, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Une escale avec très bon rapport qualité prix !
Établissement propre, calme avec confort. Un personnel accueillant au service du client. Dommage qu'il manque une réactualisation de la carte des menus proposés. Beaucoup de produits proposés à la carte absent et indisponible.
Patrice, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Maja, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

poor service
bad service when we should tjek in. not friendly staff, and the lady that should help us, was busy on her instergram
Anders, 2-night trip
Verified Expedia guest review