Domes Zeen Chania, a Luxury Collection Resort, Crete

Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

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Beach nearby, beach massages, beach yoga
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Domes Zeen Chania, a Luxury Collection Resort, Crete

Domes Zeen Chania, a Luxury Collection Resort, Crete

5.0 star property
Luxury hotel in Chania with 2 bars/lounges and outdoor pool

9,4/10 Exceptional

50 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is R6 534
Price available on 2022/09/01
Map
Makrys Tichos, Chania
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Conference center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Nea Chora Beach - 8 min drive
  • Old Venetian Harbor - 19 min drive
  • Agia Marina Beach - 19 min drive
  • Platanias Beach - 21 min drive
  • Port of Souda - 16 min drive
  • Seitan Limania Beach - 43 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 32 min drive
  • Airport shuttle (surcharge)

About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

Domes Zeen Chania, a Luxury Collection Resort, Crete offers an airport shuttle (available 24 hours) for EUR 45 per vehicle one-way. Guests indulge in beachside massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

Languages

English, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Shopping
  • Beach nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • English
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 43-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed between November 1 and April 26.

Children & extra beds

  • Airport shuttle service for children costs EUR 45 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)
  • Ecolab (3rd party expert - Global)
  • SGS (3rd party expert - Global)

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 7918/18

Also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,5/10

Cleanliness

9,2/10

Staff & service

9,3/10

Amenities

9,4/10

Property conditions & facilities

9,3/10

Eco-friendliness

10/10 Exceptional

Amit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was completely sublime. Friendly staff beautiful rooms.
Sydney, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall terrific. Great staff,very friendly and helpful.the surrounding area is quite rundown
Sydney, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay!
Beautiful resort, lovely staff and a bunch of perks. Would highly recommend booking a stay here. Go for a higher tier room. You get access to a 24hr snack bar.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Stunning place, lacking service.
The hotel is stunning. The rooms and resort seem brand new and the main pool / beach areas are great. We had some issues with the service; very slow at breakfast and dinner and needed to request extra water, tea, cleaning and so on for the room.
Faye, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place!
Great place! Very good for families especially. Food is insane.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

BENEDICT-J-S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just perfect.
INCREDIBLE. Perfect holiday with an 11 month old, can't recommend enough!!
S, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel- great staff
Beautiful new hotel. We got a wonderful upgrade to a suit with private swimming pool. Excellent stay! Lovely breakfast and great staff. Only downside is that I dislike when hotels ask full payment at the check in. It is tasteless and also gives doubts how much effort they will do during your stay since you already paid in full. It is like give your money now before you even get the key. Also no much information about what to do in the vicinity or restaurants recommended by the hotel. The cleaning is every 2 days, for what you pay you could have it every day.
Angelica, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow! This hotel is exquisite, everything, from how it’s designed, to the beautiful gardening, the scent of the lobby, the relaxing vibe throughout, the beautiful rooms and public areas, the amazing pool and beach and even the great toiletries. But above it all it’s the staff and the service, everyone were amazing, they remember little details, all speak impeccable English and after a week we knew most of them by name. There were a couple of small hiccups - we had some electrical issues in the room which were taken care of by the staff; the spa menu is a bit small; and, at certain hours the wait time for the golf cart which takes you up and down the resort can be a bit long. However, these didn’t affect our overall experience, I t’s a wonderful resort, probably the best in Chania!
Tom, 7-night family trip
Verified Expedia guest review