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Sheraton Santos Hotel

4-star hotel with indoor pool, connected to a shopping center, near Ponta da Praia Beach

  • Free buffet breakfast and free WiFi in lobby
From
ZAR 1,165

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  • Sheraton Santos Hotel
  • Sheraton Santos Hotel
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  • Sheraton Santos Hotel
Sheraton Santos Hotel. Image 1 of 89.
1 / 89Sheraton Santos Hotel
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260, Brazil
9,2.Superb.
  • The hotel is well located, near shooping, room clean, good bed, excellent shower,…

    Jun 14, 2021

  • Local maravilhoso, equipe, quarto, piscina aquecida, academia, salas de jogos... café da…

    Feb 20, 2021

See all 298 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 212 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club

For families

  • Free cribs/infant beds
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Aparecida
  • Ponta da Praia Beach - 10 min walk
  • Santos Harbor - 24 min walk
  • Gonzaga Beach - 33 min walk
  • Praiamar Shopping Mall - 5 min walk
  • SESC Santos Conference Center - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed, Non Smoking
  • Classic Room, 2 Queen Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

Location

Rua Guaiaó, 70 - Aparecida, Santos, 11035-260, Brazil
  • In Aparecida
  • Ponta da Praia Beach - 10 min walk
  • Santos Harbor - 24 min walk

What’s around

Landmarks

  • In Aparecida
  • Ponta da Praia Beach - 10 min walk
  • Santos Harbor - 24 min walk
  • Gonzaga Beach - 33 min walk
  • Praiamar Shopping Mall - 5 min walk
  • SESC Santos Conference Center - 7 min walk
  • Beach Edge Gardens - 9 min walk
  • Embare Beach - 11 min walk
  • Aparecida Beach - 13 min walk
  • Santo Antonio do Embare Basilica - 17 min walk
  • Maritime Museum - 18 min walk

Getting around

  • Rio Grande da Serra Station - 55 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 212 rooms

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered onsite valet parking (BRL 40 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Free pool cabanas
  • Fitness facilities
  • Playground on site
  • Pool sun loungers
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 11560
  • Conference space size (meters) - 1074
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - Onsite lobby lounge. Open daily.

Small print

Also known as

  • Sheraton Santos
  • Sheraton Santos Hotel Brazil
  • Sheraton Santos Hotel Hotel
  • Sheraton Santos Hotel Santos
  • Sheraton Santos Hotel Hotel Santos

Optional extras

Covered valet parking costs BRL 40 per day

Rollaway beds are available for BRL 105.0 per day

Airport shuttle service is offered for an extra charge of BRL 300 per vehicle (one-way, Maximum occupancy 3)

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Santos Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 40 per day.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 6:00 AM. Check-out time is noon. Express check-in is available.
  • Yes, O Lagar Restaurant offers international cuisine. Nearby restaurants include Starbucks (5-min walk), Padaria Cristo Redentor (8-min walk), and Santo Trigo Padaria (9-min walk).
  • Yes, an airport shuttle is available. The charge is BRL 300 per vehicle one-way.
  • Sheraton Santos Hotel has an indoor pool and a fitness center, as well as an arcade.
9,2.Superb.
  • 10,0.Exceptional

    Excellent stay

    Excellent hotel. Brand new, very clean, great atmosphere, friendly staff and very good breakfast. Highly recommended

    Raphael, 1 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Takes too much time to receive the car after requesting to the manobrista. Specially when I tried early in the morning it took more than 20 mins.

    Yuzo, 1 night family trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Our stay at the hotel was great. The weather wasn’t as pleasant as we would have like, but we were able to walk on the beach and enjoy the area. The staff was very welcoming and helpful. We would stay again, given the chance.

    Chad, 2 night romance trip, Dec 21, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Good Hotel

    Stay was good and hotel is quite comfortable, however had small service issues otherwise its a nice place to stay.

    Amit, 3 night business trip, Feb 24, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Over-booked and under-serviced

    We arrived at 8PM and our room (booked well in advance) was not ready yet! We were told the hotel was overbooked, which was not our fault... On the four days of our stay, the cleaning crew showed up around 3 PM. when we came back from lunch, which made it inconvenient for all parties involved (no "please clean up te room" sign to hang on the door knob in the morning, while we were at the beach). The shower box leaked. The hotel is close to the beach (four blocks) and across the street from Santos' major shopping mall. This (Aparecida) is the best neighborhood in Santos' coast.

    Wagner, 2 night trip, Jan 20, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent service! In particular, a waiter, Luca Rocha who outdid himself to make it stay even more special. The rooms air conditioner could be better and more stable. We had to change rooms due to air conditioner problems and the next room also had unstable air conditioner during the nights.

    3 night romance trip, Jun 19, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Beautiful building, with a great location. The room was outstanding, as was the bathroom. The pool area was a dream!

    2 night family trip, May 22, 2019

    Verified Expedia guest review

  • 6,0.Good

    Great hotel. Staff needs work

    Great hotel! Staff was very slow at check in..we arrived 3 hours early, they still were 2 hrs late checking us in. They would not compensate us either, they seemed very incompetent at this request.

    Timothy, 1 night family trip, Jan 4, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Sheraton & Santos-SP se complementam

    Um experiênciamuito agradável. Ótimo atendimento e conforto. Café da manhã com muita variedade. Excelente localização nessa linda cidade que é Santos-SP.

    Luiz C A B, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Decepcionado com os funcionários

    Funcionários não prestativos e até mal humorados. Ficamos um pouco constrangidos, com excessão de um dos funcionários da recepção, acho que se chamava Luís, que foi bem educado!

    MATHEUS, 1 night trip with friends, Jul 17, 2021

    Verified Hotels.com guest review

See all 298 reviews