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Sheraton Santos Hotel

Photo gallery for Sheraton Santos Hotel

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Exterior
Minibar, desk, blackout drapes, soundproofing
Breakfast, lunch, dinner served; international cuisine

Overview of Sheraton Santos Hotel

Sheraton Santos Hotel

4.0 star property
4-star Santos hotel with indoor pool, connected to a shopping center
9,2 out of 10 Superb
9,2/10 Superb

551 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Valet parking
  • Pool bar
  • Room service
  • Spa services
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Aparecida
  • Ponta da Praia Beach - 2 min drive
  • Gonzaga Beach - 3 min drive
  • Santos Harbor - 4 min drive
  • Asturias Beach - 13 min drive
  • Pitangueiras Beach - 14 min drive
  • Enseada Beach - 14 min drive
  • Pernambuco Beach - 24 min drive

Getting around

  • Rio Grande da Serra Station - 55 min drive

Restaurants

  • Starbucks - 5 min walk
  • Outback Steakhouse - 1 min walk
  • Laticínios Marcelo Wine Bar - 1 min walk
  • Kopenhagen - 5 min walk
  • Mania de Churrasco - 4 min walk
Map

About this property

Sheraton Santos Hotel

Sheraton Santos Hotel features a free kids' club and puts you 5.2 mi (8.3 km) from Pitangueiras Beach. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 212 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (BRL 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Beach nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference space (11560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 65 per person

Children & extra beds

  • Rollaway beds are available for BRL 165.0 per day
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered valet parking costs BRL 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

Does Sheraton Santos Hotel offer free cancellation for a full refund?
Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Santos Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Santos Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Santos Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Santos Hotel?
Yes. Valet parking costs BRL 50 per day.
What are the check-in and check-out times at Sheraton Santos Hotel?
You can check in from 3:00 PM - 6:00 AM. Check-out time is noon. Express check-in is available.
What is there to do at Sheraton Santos Hotel and nearby?
Sheraton Santos Hotel has an indoor pool and a fitness center, as well as spa services and an arcade.
Are there restaurants at or near Sheraton Santos Hotel?
Yes, O Lagar Restaurant offers international cuisine.
What's the area around Sheraton Santos Hotel like?
Sheraton Santos Hotel is a short 1-minute walk from Praiamar Shopping Mall and 8 minutes' walk from Aparecida Beach.

Reviews

9,2

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Incrível como sempre
Hotel sensacional e o serviço é incrível em todos os lugares. Usamos o Spa e a piscina e a academia. Praticamente nem saímos do hotel nos 5 dias que estivemos lá. A localização é incrível com o supermercado e o shopping exatamente em frente ao hotel e isso facilita muito. O café da manhã tem várias opções e é muito gostoso. Enfim, sempre que voltamos pro Brasil acabamos nos hospedando aqui e sempre o melhor custo benefício .
Bruno, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

CAROLINA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for pre-cruise stay!
Friendly staff, comfortable room, excellent breakfast and great location. We spent the night here waiting to board a cruise ship the next morning. Location was perfect, from the hotel to the cruise terminal was only about a 20 minute taxi ride. We would definitely stay here again!
William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vinicius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel. The indoor pool is amazing as well as the included breakfast. The personnel was very kind and provided a free late checkout without any problem. We loved our stay at the hotel.
Pablo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love this property. Facilities are great. I missed the adult game room and found it leaving but it looks fun.
Leonides, 1-night trip
Verified Expedia guest review

8/10 Very good

HAI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Suite needs smart TVs
The suite was good except for the TVs. They need to upgrade the TVs in the suite. Smart TVs are needed in hotel rooms. The suite was spacious and nicely decorated.
Karine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 13-night trip
Verified Hotels.com guest review