One Acapulco Diamante

Photo gallery for One Acapulco Diamante

Primary image
Outdoor pool
Superior Room, 1 Queen Bed, Non Smoking | Desk, free WiFi
Superior Room, 1 Queen Bed, Non Smoking | Desk, free WiFi

Overview of One Acapulco Diamante

One Acapulco Diamante

3.0 star property
3-star hotel in Puente del Mar with outdoor pool

8,2/10 Very good

337 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Boulevard de las Naciones Num 10, UH, UH Vicente Guerrero 200, Acapulco, GRO, 39931
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Self parking
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Flat-panel TV
  • Self parking (surcharge)
  • Outdoor swimming pools

Choose dates to view prices

About this area

What's nearby

  • In Puente del Mar
  • La Quebrada Cliffs - 49 min drive
  • Parque Papagayo - 41 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

About this property

One Acapulco Diamante

3-star eco-friendly hotel in the heart of Puente del Mar
One Acapulco Diamante provides amenities like free continental breakfast and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Self parking (surcharge), smoke-free premises, and a 24-hour front desk
  • An elevator and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at One Acapulco Diamante include comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (MXN 50 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning

Working away

  • 24-hour business center


  • 24-hour front desk


  • Safe-deposit box at front desk
  • An outdoor pool


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies


  • Self parking costs MXN 50 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

One Acapulco Diamante Hotel
One Diamante Hotel
One Diamante
One Acapulco Diamante Hotel
One Acapulco Diamante Acapulco
One Acapulco Diamante Hotel Acapulco

Frequently asked questions

Does One Acapulco Diamante offer free cancellation for a full refund?
Yes, One Acapulco Diamante does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at One Acapulco Diamante?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at One Acapulco Diamante on 09 October 2022 start from R964, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at One Acapulco Diamante?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at One Acapulco Diamante?
Yes, there's an outdoor pool.
Are pets allowed at One Acapulco Diamante?
Sorry, pets aren't allowed.
Is parking offered on site at One Acapulco Diamante?
Yes. Self parking costs MXN 50 per night.
What are the check-in and check-out times at One Acapulco Diamante?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at One Acapulco Diamante and nearby?
One Acapulco Diamante has an outdoor pool.
Are there restaurants at or near One Acapulco Diamante?
Yes. Nearby restaurants include Aroma Bistro (5-min walk), La Trainera - La Isla (6-min walk), and Shu (6-min walk).
What's the area around One Acapulco Diamante like?
One Acapulco Diamante is a short 5-minute walk from Forum de Mundo Imperial and 6 minutes' walk from La Isla Shopping Village. Travelers give top marks for the hotel's prime location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

I was feeling safe parking the car inside cuz it has a guard
Hugo Pablo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Diana, 4-night trip
Verified guest review

4/10 Fair

The breakfast buffet is poor and cold. The service it’s terrible. The hotel it’s clean but very u derrabe. The staff is very helpful. Probably the only good thing of this hotel.
thelma, 4-night romance trip
Verified Expedia guest review

8/10 Very good

El hotel en general tiene buenas instalaciones pero el lobby se veía un poco desaseado y con un olor peculiar.
JOSE, 1-night business trip
Verified Expedia guest review

8/10 Very good

Price. Way too expensive for the tiniest room I have ever been. Thinest walls I have ever experienced. A sheet as a blanket and a smallest queen bed I have ever been on.
Fernando, 1-night romance trip
Verified CheapTickets guest review

8/10 Very good

I needed a place close to the airport that was quiet. It was quiet except my neighbors were nosey so the manager moved us to a different room. Overall it was a good place to sleep before the morning flight.
Adam, 1-night family trip
Verified Expedia guest review

8/10 Very good

Convenient and clean
Nice for a close to airport stay. Had a very early flight so we decided to stay 5 min away. Clean hotel no frills walking distance to La isla mall. Safe area. Did not use any of the hotel’s amenities like pool or breakfast. Staff was professional. Room is very basic. Bed tv restroom. We would not have a problem staying here again.
David, 1-night trip
Verified guest review

4/10 Fair

Stayed on 4th floor for a one night stay. There was a couple having relations, it was heard throughout the entire floor and went on for hours, staff never came up. The next morning my aunt came by to meet me for breakfast and I was running late. I invited her to come and wait for me in my room but the front desk agent (female) refused to allow my aunt, whom had just traveled 4 hours to see me, accompany me to a room I had paid for. I stay at the ONE hotel in Tijuana at least 1-2 months within a year and have never had staff treat me so poorly.
Arianna, 1-night trip
Verified Orbitz guest review

2/10 Poor

My reservation said it was a deluxe room and i was put on a basic room I asked the housekeeping girl and she told me the deluxe rooms were on the top floors. I called the front desk guy and he responded with that's your room that's where your room is. My reservation came with a " view" and my view involved wires, water retain gallons and the roof of the bottom floor (dinning). I was also charged for toothpaste, toothbrush even though that was included in my reservation, the front desk guy said you read the sign it says pay. Overall this is a horrible place to stay.
Sandra M Cruz, 1-night trip
Verified Expedia guest review

4/10 Fair

Podrían mejorar
Me dieron una habitación que no tenía camas, tal cual solo un par de mesas, parecía broma de que solo era rentar el cuarto y debía llevar mi sleeping bag, evidentemente fue un error, y ya después me dieron otra. Desafortunadamente apesar de que incluía late chekout de 2 hrs gratis, me presionaron a salir a la 1 o era cobro automático de media noche, entiendo que el personal solo hace su trabajo, y estaban obligados a decirme lo que las herramientas le mostraban,
1-night business trip
Verified guest review