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All properties in Pigeon Forge, Tennessee, United States of America
1 room, 2 adults

Tru by Hilton Pigeon Forge, TN

2,5-star2,5 stars
Great for familiesThis property has good facilities for families.
2815 Teaster Lane, Pigeon Forge, TN, 37863, United States of America

Hotel with outdoor pool, near LeConte Center At Pigeon Forge
  • Free buffet breakfast, free WiFi, and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Still the best hotel for families. Thank you TRU, truly.Mar 19, 2020
  • Myself and my kids took a short trip for spring break. Hotel was nice in appearance. The…Mar 18, 2020

Tru by Hilton Pigeon Forge, TN

from ZAR 1,736
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Suite, Multiple Beds, Accessible (Hearing)
  • Room, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around Tru by Hilton Pigeon Forge, TN

Landmarks

  • Island at Pigeon Forge - 16 min walk
  • Titanic Museum - 28 min walk
  • LeConte Center At Pigeon Forge - 8 min walk
  • The Comedy Barn Theater - 14 min walk
  • Hollywood Wax Museum - 25 min walk
  • WonderWorks - 39 min walk
  • Dolly Parton's Stampede Dinner Attraction - 42 min walk
  • Pigeon River Crossing - 4 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 53 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-11 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 100 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Billiards or pool table
Working away
  • Business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Weekly housekeeping provided
  • In-room safe

Tru by Hilton Pigeon Forge, TN’s small print

Also known as

  • Tru Hilton Pigeon Forge TN Hotel
  • Tru Hilton Pigeon Forge TN
  • Tru by Hilton Pigeon Forge TN
  • Tru by Hilton Pigeon Forge, TN Hotel
  • Tru by Hilton Pigeon Forge, TN Pigeon Forge
  • Tru by Hilton Pigeon Forge, TN Hotel Pigeon Forge

Optional extras

Late check-out can be arranged for an extra charge of USD 179 (subject to availability)

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of USD 35 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tru by Hilton Pigeon Forge, TN

  • Is there a pool at Tru by Hilton Pigeon Forge, TN?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Tru by Hilton Pigeon Forge, TN?
    Yes, pets are welcome, with a maximum weight of 100 lbs per pet. There's a charge of USD 35 per pet, per day.
  • Is parking offered at Tru by Hilton Pigeon Forge, TN?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Tru by Hilton Pigeon Forge, TN?
    You can check in from 4 PM to 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 179 (subject to availability).
  • Are there restaurants at or near Tru by Hilton Pigeon Forge, TN?
    Yes. Nearby restaurants include Jimmy Buffet's Margaritaville (10-min walk), Paula Deen's Family Kitchen (12-min walk), and Poynor's Pommes Frites (13-min walk).

Recent reviews

Superb 9,0 From 397 reviews

Exceptional 10,0
Pleasant stay
It was good, just was a little disappointed with no coffee pot in room.
Debbie, us1 night trip
Exceptional 10,0
It was a very good stay and an immaculate property.
Denton, us1 night trip
Exceptional 10,0
Short trip to Pigeon Forge
Brand new property with bright vibrant colors and wonderful service. Very comfortable bed and large television. Room for a pony. No livestock permitted.
John, us1 night trip
Exceptional 10,0
Great accommodations
The check in process was hassle-free and the customer service was amazing. As well, the room was clean, attractive. The hotel was easy to locate. I would recommend this hotel to others.
Carolyn, us2 night family trip
Very good 8,0
This hotel is amazing for a family! Lots of board games, giant jenga/connect four. They had games in lobby, outside, and on roof top. We had booked a suite which was a king size bed in one room then lead to a sliding door to another room with bunk beds. My kids loved having their own beds, space, and TVs! Our rooms were cleaned daily. This hotel is extremely clean and super friendly staff.very modernized. Even had soap/shampoo/conditioner dispenser in shower and at the sink. The only down fall was they served the same exact breakfast daily and the beds were hard as a rock. Other than that an amazing stay!
Randi, us4 night family trip
Exceptional 10,0
Hotel was amazing! Friendly staff. Super clean! Loved lobby area and pool! Only downfall was that I wish they had bigger towels for outside of shower due to water going all over floor when shower door is opened and having to use multiple towels. Other than that, perfect! Would definantly stay there again!
Megan, us3 night family trip
Exceptional 10,0
Awesome Hotel
Very clean, wonderful breakfast! Friendly check-in staff...the room layout we had was awesome. I highly recommend this hotel. The only downside I found was there was no hot tub and I really wanted to relax in a hot tub during the cold rainy weekend.
Veronica, us3 night family trip
Exceptional 10,0
Nice hotel Excellent location No complaints
Marcelo, us4 night family trip
Good 6,0
Dog-Cation
My wife and daughter are highly allergic to dogs and cats. We requested a room that was pet free. Employee said they couldn’t promise that. We were assigned rooms on a floor with barking dogs. Very disappointed.
David, us2 night family trip
Poor 2,0
Ridiculous Charges
The location is great .. but the rooms are absolutely TINY, the size of a college dorm room. Zero storage for clothes. No dresser or cabinets. You literally have to live out of your suitcase your entire stay. It feels like a standard room at the Red Roof Inn with Ikea Furniture and zero luxury. Our room was on the second floor, Room 226 directly over the pool. The room constantly felt damp and musty from the pool area below. The smell of chlorine was overwhelming all hours of the day. Our dog became extremely ill during our stay which I contribute to strong smell of chlorine in our room. We were traveling with a pet and there 4 days. Housekeeping never offered to enter our room to clean (even when we left with our pet). They also never asked if we needed fresh towels, toilet paper, or other items. The hotel puts all dogs on the 2nd level, so it literally sounds like you are staying in a dog kennel. The yard is littered with dog poop. Not once in 4 days did anyone from the hotel clean the area from irresponsible pet owners not picking up. The kicker is the check out / final bill. My American Express was charged MULTIPLE times with incorrect charges. Even after speaking with the front desk and hotel Manager, the charges are still incorrect over a week later. I don't think the hotel warrants the Hilton branding, its very misleading. This location fails to deliver on every level .. including customer service, accounting and cleanliness.
us3 night family trip

Tru by Hilton Pigeon Forge, TN

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