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1 room, 2 adults

Hotel Diplomat

3,5-star3,5 stars
35 Horvatova ulica, Zagreb, 10000, Croatia

3.5-star hotel with restaurant, near Arena Zagreb
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there…Sep 20, 2020
  • It was good!Aug 19, 2020

Hotel Diplomat

  • Single Room
  • Double or Twin Room

What’s around Hotel Diplomat

Landmarks

  • In Novi Zagreb
  • Arena Zagreb - 44 min walk
  • Museum of Contemporary Art - 24 min walk
  • Bundek Lake - 33 min walk
  • Zagreb Fair Grounds - 33 min walk
  • National and University Library Zagreb - 2.5 mi / 4 km
  • Hrelic Flea Market - 2.5 mi / 4 km
  • Arena Centar - 2.6 mi / 4.1 km

Getting around

  • Zagreb Airport (ZAG) - 15 min drive
  • Zagreb Klara Station - 18 min walk
  • Velika Gorica Station - 13 min drive
  • Zagreb (ZGC-Zagreb Central Train Station) - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Croatian
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Big Mama Pub - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Hotel Diplomat’s small print

Also known as

  • Hotel Diplomat Zagreb
  • Diplomat Zagreb
  • Hotel Diplomat Hotel
  • Hotel Diplomat Zagreb
  • Hotel Diplomat Hotel Zagreb

Policies

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.61 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Diplomat

  • Does Hotel Diplomat offer free cancellation for a full refund?
    Yes, Hotel Diplomat does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Diplomat?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Diplomat?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Diplomat?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Diplomat?
    You can check in from 2 PM - 8 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Hotel Diplomat?
    Yes, Big Mama Pub offers local and international cuisine. Nearby restaurants include Grill & Pizza Sestica (12-min walk) and Norris cafe (14-min walk).
  • Is airport shuttle service offered by Hotel Diplomat?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8,2 From 29 reviews

Very good 8,0
Nice inside. Looks bad from the outside but don't be put off by this
gb2 night business trip
Exceptional 10,0
Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.
us3 night business trip
Good 6,0
Non functional air con
All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review
Carlos, gb1 night business trip
Very good 8,0
Nice stay but breakfast needs improvement
Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.
Marco, us2 night business trip
Good 6,0
Creepy Hotel
Exterior of hotel looked abandoned. No cars at all in parking lot. We could see lights on in reception and attached restaurant had its door opened. Otherwise we would never had gotten out of car. Room was nice. However there was an odor throughout that was not pleasant. Attached restaurant was beautiful but had NO patrons. Very unusual and highly suspicious.
us1 night trip with friends
Poor 2,0
When everything goes wrong
We came into the hotel late in the evening, after a long day of driving. Check-in process took excessively long, and the receptionist barely spoke any English. When entering the room, it felt humid. We didn´t think much of it at first. Then I went to the bathroom, there was an unpleasant surprise in the toilet bowl, there were two hotel glasses one of them probably used, since the wrapper was on the sink, and the other glass was still wrapped. And of course there wasn´t a single towel in the room. We went out to eat, and told the reception that we were missing all the towels. They promised to deliver them, while we were away. Upon our return, when the receptionist saw our faces, I could tell that they had totally forgot about the towels, and now rushed to get them. Back in our room we were about to go to sleep and the room still felt humid, despite AC being on. I took a look at the AC control and it was set to DRY. AC itself was very fancy, in fact it was so fancy that the hotel had locked out most of the functions, and we couldn´t adjust the fan speed. Also the reason for humid feeling in the room was revealed. Was going to bed and noticed 1/3 of the rooms carpet floor was wet. It was the far end and this was the first time I had stepped there. At this point day had been so long, and all our stuff were spreaded, so didn´t have the energy anymore to go ask for a new room. Breakfast was no pick nick either. Many of the things there were constantly out.
Toni, ie1 night romance trip
Very good 8,0
The location was not good. No restaurants nearby. However hotel restaurant was good
ca1 night romance trip
Very good 8,0
We liked that it was non-smoking. It was clean. The restaurant had good food. And the staff there was good. The hotel is new. Communication between hotel and taxi service was very good. Pick up from airport was off-putting. We had to get our own taxi which cost us twice as much money and the hotel didn't even offer to comp us. The taxi service afterwards was much more organized, but do to traffic. We ended paying more again. We were told it's a flat fee. So it should be a flat fee. Driver was nice, just fee was a concern. Again, it's a new hotel so there seems to be quite a few bugs to work out. Staff are cordial. No problems there, just learning though. Hotel location is in middle of nowhere. So taxi seems only source of transportation. They say it's 10-15 minutes to city, feels more like 15-20 if traffic is good. Overall..... Hotel is clean. Staff are trying. Nothing phynominal but alright. Price in my opinion a little high. But it is what it is.
ca1 night romance trip
Fair 4,0
GPS had a hard time finding the hotel. Once we found it it looked like a super modern very new hotel. It was the smallest room we had and all of our European trip. There was barely any room to maneuver and store our luggage.the shower leaked very badly and the and the entire floor was covered with water the water went everywhere except into the drain. The breakfast was decent but overall our stay was a disappointment.
ca1 night family trip
Very good 8,0
Comfortable and clean convenient for airport.
Very pleasant and helpful receptionist in what appears to be an out of town business hotel. good facilities generally apart from no tea and coffee in the room. the room was clean and had a great shower! The meal we had in the bar was better than expected and the staff were friendly.
Darren, gb1 night romance trip

Hotel Diplomat