Guests
All properties in Bandar Penawar, Johor, Malaysia

Hard Rock Hotel Desaru Coast

Luxury hotel with water park, near Desaru Coast Adventure Waterpark

  • Free buffet breakfast and free WiFi
From
ZAR 1,795

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Poolside Bar
  • Exterior
Exterior. Image 1 of 88.
1 / 88Exterior
Jalan Pantai 3, Bandar Penawar, 81930, Johor, Malaysia
8,6.Fabulous.
  • Nice room, Beach is close (5 min walk or you can take the bus), Property is next to the…

    Dec 28, 2020

  • Housekeeping was not attentive for a Hard Rock Hotel.

    Dec 26, 2020

See all 253 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 365 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Playground on site
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Desaru Coast Adventure Waterpark - 1 min walk
  • Desaru Beach - 14 min walk
  • The ELS Club Desaru Coast - Ocean Course - 28 min walk
  • Fisherman Museum - 6.3 mi / 10.2 km
  • Desaru Fruit Farm - 6.8 mi / 11 km
  • Desaru Ostrich Farm - 17 mi / 27.3 km
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
  • Swimming pool
  • Water park

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed (Gold)
  • Deluxe Room, 1 King Bed (Rock Royalty)
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Rock Royalty)
  • Deluxe Room, 2 Double Beds (Gold)
  • Deluxe Room, 2 Double Beds (Rock Royalty)
  • Deluxe Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Studio Suite
  • Studio Suite Gold
  • Suite (Rock)

What’s around

Landmarks

  • Desaru Coast Adventure Waterpark - 1 min walk
  • Desaru Beach - 14 min walk
  • The ELS Club Desaru Coast - Ocean Course - 28 min walk
  • Fisherman Museum - 6.3 mi / 10.2 km
  • Desaru Fruit Farm - 6.8 mi / 11 km
  • Desaru Ostrich Farm - 17 mi / 27.3 km
  • Teluk Sengat Crocodile Farm - 21.4 mi / 34.4 km

Getting around

  • Senai International Airport (JHB) - 57 min drive
  • Changi Airport (SIN) - 83 min drive
  • Singapore (XSP-Seletar) - 91 min drive
  • Airport shuttle (surcharge)
map
See on map
Jalan Pantai 3, Bandar Penawar, 81930, Johor, Malaysia

At a glance

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water park access (surcharge)

Working away

  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 7
  • Year Built - 2018
  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rock Spa has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Sessions - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Elephant & Butterfly - This poolside theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Constant Grind - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

GMT+8 - This lobby lounge specializes in local and international cuisine. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for MYR 159.0 per day
  • Children's club access is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property accepts Visa, Mastercard, American Express, JCB International and cash.

Also known as

  • Hard Rock Hotel Desaru Coast Bandar Penawar
  • Hard Rock Hotel Desaru Coast Hotel
  • Hard Rock Hotel Desaru Coast Bandar Penawar
  • Hard Rock Hotel Desaru Coast Hotel Bandar Penawar
  • Hard Rock Desaru Coast Bandar Penawar
  • Hard Rock saru Coast Bandar P
  • Hard Rock Desaru Coast

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hard Rock Hotel Desaru Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
    • Bar/Lounge(s)
    • Fitness facilities
    • Water park

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Parking spots may be limited.

  • Yes, there's an outdoor pool. The swimming pool will be unavailable from June 1 2021 to October 1 2021 (dates subject to change).

  • Sorry, pets aren't allowed.

  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.

  • Yes, there are 2 onsite restaurants, featuring local and international cuisine, garden views, and poolside dining. Nearby restaurants include River Grill (4-min walk), Beach Bar (15-min walk), and Tiara Resort (4.5 mi).

  • Yes, an airport shuttle is available.

  • Hard Rock Hotel Desaru Coast has a spa and a water park, as well as a fitness center.
8,6.Fabulous.
  • 8,0.Very good

    It is a normal 5 star hotel with good service. It was OK overall

    2 night family trip, Dec 24, 2020

    Verified Expedia guest review

  • 4,0.Fair

    We were allowed for early checkin at 12noon. Shower was found spoilt and technician came to fix once called the reception. Pillows were yellowish...

    Jocelyn, 1 night trip, Dec 21, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice place for relaxing..Staff very friendly.. Room very clean.. Foods very delicious..

    LEE, 1 night family trip, Dec 11, 2020

    Verified Expedia guest review

  • 4,0.Fair

    AC very bad

    The room is not as expected and doesn’t keep up to the actual hard rock standard in every other places. The air conditioner was a disappointment, I had to sleep with 24-28 temp all the time. Said the temperature will reduce following the room temperature, but it was so slow n the whole day ac on still hot. Since it’s cmco you don’t expect anything great, but overall is a disappointment. My complain is only the ac and the rest I don’t want to comment since it’s cmco.

    2 night business trip, Nov 15, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    Johorean

    Appreciated had been upgraded to Deluxe Room but so dissapointed that the deluxe room light is not bright, room is small & also the toilet. Very bored hotel. Not worth at all & really regretted. Not recommended at all. Breakfast totally dissapointed & unexpected with service at the restaurant that is not well trained. This hotel Name is well known at all countries But sorry to say here at Desaru can be rated at 2 stars. Further no parking in side the building. It is outside parking with no shade. BUT not regret that i re check-in another night at Westin Desaru which is perfectly good & excellent.

    1 night trip, Nov 1, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great!

    Safety is priority during RMCO. Precautions efforts was carry out in every step. Friendly receptionist during my check in and overall the staff were very helpful and passionate. All day dining in the hotel, the food was great and affordable. If you have maybank card then can enjoy 20% disc on dining. Buggy service also great, always standby to transfer customer to private beach at Westin Hotel. Definitely will come back again. Good job HRH Desaru!

    1 night trip with friends, Oct 22, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Pretty good trip overall.

    Overall the hotel was nice and made my trip memorable. However, i was disappointed with the bed and the pillow. That part wasn't comfortable. Also the parking validation system they have just plain out sucks and inconvenient.

    Johan Ardi, 1 night trip, Oct 21, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A memorable first experience, hope to come back soon...

    Azza, 1 night family trip, Oct 2, 2020

    Verified Expedia guest review

  • 4,0.Fair

    No facilities. the big wave pool shown in the photos are not part of the hotel facilities. Kids activities is not inclusive and demanded payment for it. practically zero activities in this hard rock hotel of desaru.

    Falco, 1 night family trip, Sep 18, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent, staff friendly , good value for money i like it

    Atika, 2 night trip with friends, Sep 15, 2020

    Verified Expedia guest review

See all 253 reviews