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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Kavia

3-star3 stars
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500, Mexico

3-star hotel with outdoor pool, near Market 28
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Great value for the price. Convenient location and nice pool. Beware, rooms are not…Jan 21, 2021
  • very simple hotel. when it rains the elevator stops working, from the 15 days that we…Oct 23, 2020

Hotel Kavia

from ZAR 618
  • Standard Double Room, 1 King Bed, Ensuite, City View
  • Standard Double Room, 2 Double Beds, Private Bathroom, City View
  • Superior Room, Balcony, Tower

What’s around Hotel Kavia

Landmarks

  • In Downtown Cancun
  • Market 28 - 15 min walk
  • Plaza Las Americas - 20 min walk
  • Dubai Palace Casino - 25 min walk
  • Cristo Rey Church - 5 min walk
  • Ceviche Square - 6 min walk
  • Las Palapas Park - 6 min walk
  • Benito Juarez Municipal Building - 8 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Pool sun loungers
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Kavia’s small print

Also known as

  • Hotel Kavia Cancun
  • Kavia Cancun
  • Hotel Kavia Hotel
  • Hotel Kavia Cancun
  • Hotel Kavia Hotel Cancun

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

Optional extras

Continental breakfast is offered for an extra charge of MXN 50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Kavia

  • Does Hotel Kavia offer free cancellation for a full refund?
    Yes, Hotel Kavia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Kavia?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Kavia?
    Yes, there's free self and valet parking.
  • Is there a pool at Hotel Kavia?
    Yes, there's an outdoor pool. The swimming pool will be unavailable from February 28 2021 to March 14 2021 (dates subject to change).
  • Are pets allowed at Hotel Kavia?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Kavia?
    You can check in from 3 PM - 6:00 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Kavia?
    Yes, there's an onsite restaurant. Nearby restaurants include Rolandi's (7-min walk), El Poblano (8-min walk), and Las Quekas (8-min walk).
  • Is there an onsite casino at Hotel Kavia?
    No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
  • What is there to do at Hotel Kavia and nearby?
    Hotel Kavia has an outdoor pool.

Recent reviews

Good 7,8 From 341 reviews

Poor 2,0
Noothing. I could not even find it to begin with.
Agustin, us5 night trip
Exceptional 10,0
Excelente hotel por el precio pagado. Solo fue una noche para dormir antes de volver de viaje, cerca de restaurantes y comercio. habitación e instalaciones en buenas condiciones. Personal muy amable.
us1 night family trip
Very good 8,0
Nice property and very kind staff. Will stay here again.
kayB, us6 night family trip
Exceptional 10,0
Great Hotel*****
This hotel is excellent, no complaints....except for the WiFi, it’s that important in the grand scheme of things I know, but very frustrating when trying to skype home.
Peter, mx7 night trip
Fair 4,0
The hotel is decent but almost seems like the entrance is in an alley. The room is decent. You get what you pay for. It's centric so good location. However.....when I was checking out. I was told the room had to be inspected before I left. I asked for what. They said to make sure everything is good. I said ok, because I knew I didn't do anything wrong. It was one night. The house keeper comes back and says the bath towels are missing. I said, I'm sorry but i didn't even use the towels. They insisted I took them. We thought about it. And we only saw 2 small towels by the sink and tiolet. Long story short, TAKE VIDEO, TAKE INVENTORY OF EVERYTHING IN THAT ROOM to cover your butt!!! They asked us, what did your room look like when you got in?? Excuse me.? I was tired. We only used this room to literally rest! I didn't know we had to take inventory. I told them, if you noticed, the bed sheets were not even used, bc i have my own. As i had my own towels as well! I told them i was not a thief! And they can check my luggage! And FYI --They will never loose a battle! That is how people in Cancun are... A$$holes. I truly love coming here, but people are jerks.
Maris, us1 night family trip
Good 6,0
Location was great . But the internet signal was not reliable. Also we misplaced our key and had to pay $100 pesos for an additional card key. They wouldn’t let me check in at 252 had to wait in the car until exactly 3pm. The property had 2 pools only one was in use despite the photos. Also upon check out I had to wait for them to inspect the room, that was super uncomfortable. The room listing said city view, all we could see was the back side of someone’s home. The only nice staff encounter we had was with the breakfast server. The others were prissy and not very welcoming.
us2 night family trip
Very good 8,0
Loved staying here, staff was friendly, there’s no actually bar anywhere in the hotel even though there was a set up for it. The rooftop jacuzzi was not working and the water for the shower was always either boiling or cold. WiFi doesn’t work in the rooms either. And my brush went missing which was very random, no one saw anything they said.
Keila, us7 night trip with friends
Good 6,0
The location is less to be desired but served its purpose for a short stay. Our TV kept going in and out of service and the internet was either down or they gave us the incorrect password.
us2 night romance trip
Exceptional 10,0
I loved the location, lots of street food and a 2 min walk to a nice park for the kids. The staff was amazing the beds super conftable. I loved my stay
Diana, ca5 night family trip
Very good 8,0
Was a very affordable price and very clean. The only con was that it does get noisy in the mornings and you can hear everything.
us2 night trip with friends

Hotel Kavia