Hotel & Restarant Ausspann

Photo gallery for Hotel & Restarant Ausspann

Primary image
Seasonal outdoor pool
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi

Overview of Hotel & Restarant Ausspann

Hotel & Restarant Ausspann

3.5 star property
3.5-star hotel in Heidenau with restaurant and bar/lounge

7,0/10 Good

148 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Restaurant
Map
Großlugaer Straße 1, Heidenau, 1809
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Room service
  • Terrace
  • Garden
  • Picnic area
  • Barbecue grills
  • Limited hour front desk
  • Bike rental
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Church of Our Lady - 24 min drive
  • Zwinger Palace - 25 min drive
  • Semper Opera House - 26 min drive
  • Koenigstein Fortress - 30 min drive
  • Saxon Switzerland National Park - 27 min drive

Getting around

  • Dresden (DRS) - 26 min drive
  • Dohna Station - 4 min drive
  • Köttewitz Station - 7 min drive
  • Heidenau Station - 14 min walk
  • Dresden-Zschachwitz S-Bahn - 12 min walk

About this property

Hotel & Restarant Ausspann

Enjoy your visit to Heidenau with a stay at Hotel & Restarant Ausspann. The restaurant is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers like the convenient parking and helpful staff. Public transportation is close by: Dresden-Zschachwitz S-Bahn is just 12 minutes by foot.

Languages

Arabic, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Bicycle rentals

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Seasonal outdoor pool

Languages

  • Arabic
  • English
  • German

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 8.00 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to July

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Restarant Ausspann Heidenau
Restarant Ausspann Heidenau
Restarant Ausspann
& Restarant Ausspann Heidenau
Hotel & Restarant Ausspann Hotel
Hotel & Restarant Ausspann Heidenau
Hotel & Restarant Ausspann Hotel Heidenau

Frequently asked questions

Overall score and ratings

7,0

Good

7,4/10

Cleanliness

7,6/10

Staff & service

6,6/10

Amenities

6,5/10

Property conditions & facilities

6,5/10

Eco-friendliness

4/10 Fair

Room was nice, but super super cold.
Emilia, 1-night romance trip
Verified Ebookers guest review

6/10 Good

Attention on service and investment in the rooms
We needed a place to stay close to the czech border. This was the closest to the border on hotels.com At first glance the price is reasonable but in the end i dont feel we got good value for money. The exterior of the building is fine, the welcome at reception was also fine. The room itself was tired and sparsely furnished. A bedside table with simple lamp would be a good addition. Cleanliness was ok. Shower sprayed water everywhere. Would be a cheap/simple fix. Dinner was a bit of a wait due to a party of 20 ordering just before us. The food was simple and again fine but a little overpriced. Decent profit margin on the food id wager. Breakfast was fine but no staff present. Another guest had to help us find cutlery. The manager did offer us free breakfast for the kids which was a nice touch. The restaurant area smelled strongly of cigarette smoke which was not to our taste as non smokers with young kids. Overall i was disappointed. With a little more focus on professional service and just a little investment in the rooms this could be a decent place to overnight on a long drive. Instead its a place i wont be visiting again.
Simon, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t book this hotel.
Don’t book this hotel. I had a terrible experience. First of all, we arrived at night 9 o’clock by car. We informed them in advance. And check-in time is till 10 o’clock. No body was there in reception. After 20 min (beaten by mosquito was included) found a phone number in the front gate rarely visible due to low light. Called the number and he said I’m informing my friend to help you. After few minutes a gentleman came down and took us a single room. He was just following the instruction on the phone. Then we showed the booking with double bed and 2 single bed. Then he said wait and then took us to the room. The room was clean tidy but the double bed was broken and uncomfortable. When I complained on the phone the guy from the other side threaten me to throw me out of the hotel. I had no clue how to react just said sorry I don’t want to argue to ruin my holiday. But he sent some people to my room and those people were really nice. And they said that’s the owner on the phone and he had lots of problem same day that’s why react like that. The staff of the hotel was excellent and services was excellent. But if someone threatened you at 9 o’clock at night to throw you out of the hotel that’s scary. I had 2 small children. I was about to call the police but the staff requested me not to do that.
Shabbir, 4-night family trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Raisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very Good Experience
Very good hotel and restaurant. I do recommend to try them both.
Dmitri, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Away from traffic!
Great price, safe location, very clean and comfortable room. Need car.
Jennifer, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

It is outside of Dresden but easy enough to find especially if arriving from the south. The hotel was very clean, and the staff were friendly. It is not perfect but it offers excellent value vs. a downtown hotel in Dresden. Breakfast was good. I would stay again.
Joe, 1-night trip
Verified Expedia guest review