6/10 Good
31 May 2021
The men running the hotel were very nice and extremely helpful. The room was large and very clean. Parking is free, convenient, and very close to the front door. We also liked that they used keys to enter the building and rooms instead of keycards. It made us feel safer.
The hotel itself reminded me of a private hostel room instead of a hotel room. The beds are very hard and it's difficult making the room dark. It is advertised as a family friendly hotel - however we would disagree. There are no cribs offered for young children. I asked for somewhere to wash the bottles and was instructed to use the bathroom sink. That is a bit gross so we brought a bin to wash them. We also brought a pack and play for the baby to sleep in. We had him sleep near the door to keep him away from the bright window and in the morning the baby and the pack and play smelled of cigarette smoke (we don't smoke). We couldn't get the wifi password to work and ended up tethering our cell phones to the devices. The AC in the room would work for about 2 minutes and then blow heat. The milk and juice we put in the fridge did not stay cold and we had to throw it out.
The hotel would be great for someone wanting to spend their trip enjoying the theme parks and not looking for a luxurious or relaxing room.
Verified traveller
2-night family trip
Verified Orbitz guest review