Choose dates to view prices

Crowne Plaza Hangzhou Heda, an IHG Hotel

Photo gallery for Crowne Plaza Hangzhou Heda, an IHG Hotel

Exterior
Indoor pool
Presidential Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk
Presidential Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Overview of Crowne Plaza Hangzhou Heda, an IHG Hotel

Crowne Plaza Hangzhou Heda, an IHG Hotel

4-star property
4-star hotel in Jianggan with indoor pool and bar/lounge

9,8/10 Exceptional

10 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
No 523 Jinsha Avenue, HEDA, Hangzhou, Zhejiang, 310018

Room options

About this area

What's nearby

  • In Jianggan

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive
  • Hangzhou Yuhang Station - 15 min drive
  • Hangzhou South Station - 19 min drive
  • Hangzhou East Railway Station - 22 min drive
  • Gaosha Road Station - 7 min walk
  • Jinshahu Station - 11 min walk
  • Wenze Road Station - 21 min walk

Restaurants

  • La Bamba Music Restaurant and Bar - 5 min drive
  • Starbucks - 6 min drive
  • 正新鸡排 - 6 min drive
  • 五芳斋 - 6 min drive
  • 新丰小吃 - 6 min drive

About this property

Crowne Plaza Hangzhou Heda, an IHG Hotel

Enjoy your visit to Hangzhou with a stay at Crowne Plaza Hangzhou Heda, an IHG Hotel. You can splash around at the indoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a terrace. The property is just a short walk to public transportation: Gaosha Road Station is 7 minutes and Jinshahu Station is 11 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 328 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (8073 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Char - Onsite bar.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 148 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hangzhou Heda Hotel
Crowne Plaza Heda Hotel
Crowne Plaza Heda
Crowne Plaza Hangzhou Heda
Crowne Plaza Hangzhou Heda, an IHG Hotel Hotel
Crowne Plaza Hangzhou Heda, an IHG Hotel Hangzhou
Crowne Plaza Hangzhou Heda, an IHG Hotel Hotel Hangzhou

Frequently asked questions

Does Crowne Plaza Hangzhou Heda, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hangzhou Heda, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Hangzhou Heda, an IHG Hotel?
As of 01 February 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Heda, an IHG Hotel on 04 February 2023 start from R1 405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hangzhou Heda, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Hangzhou Heda, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Crowne Plaza Hangzhou Heda, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Hangzhou Heda, an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Hangzhou Heda, an IHG Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Crowne Plaza Hangzhou Heda, an IHG Hotel and nearby?
Crowne Plaza Hangzhou Heda, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Hangzhou Heda, an IHG Hotel?
Yes, there are 3 onsite restaurants. Nearby restaurants include La Bamba Music Restaurant and Bar (2.9 mi), Starbucks (3.4 mi), and 五芳斋 (3.7 mi).
Does Crowne Plaza Hangzhou Heda, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Crowne Plaza Hangzhou Heda, an IHG Hotel like?
Crowne Plaza Hangzhou Heda, an IHG Hotel is in Jianggan, a short 7-minute walk from Gaosha Road Station.

Reviews

9,8

Exceptional

9,8/10

Cleanliness

9,8/10

Staff & service

8,0/10

Amenities

9,1/10

Property conditions & facilities

10,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Allen, 8-night business trip
Verified Hotels.com guest review

8/10 Very good

I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good service, good room, good bathroom, good food.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Was an amzing stay. Staffs were very helpful and kind.
Heechae, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

不錯,都乾淨,又方便
leihong, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

不錯的地方,服務也都很好
ChunMing, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YOUNG KOO, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review