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Sierra Palms Resort

Photo gallery for Sierra Palms Resort

Minibar, in-room safe, individually decorated, individually furnished
Front of property
Aerial view
Minibar, in-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; international cuisine, beach views

Overview of Sierra Palms Resort

Sierra Palms Resort

4.0 star property
Upscale beachfront B&B with outdoor pool, near Lumley Beach
7,8 out of 10 Good
7,8/10 Good

54 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Lumley Beach, Freetown, Weatern Area, 232
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free ferry terminal shuttle
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • Business center
Feel at home
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Freetown (FNA-Lungi Intl.) - 11 miles/17.7 km
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

Restaurants

  • Oasis Juice Bar and Cafe - 6 min drive
  • Swiss Spirit Hotel & Suites Freetown - 4 min drive
  • Crown Express - 4 min drive
  • Basha - 6 min drive
  • Crown Bakery - 9 min drive
Map

About this property

Sierra Palms Resort

A great choice for a stay in Freetown, Sierra Palms Resort features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 50 per person. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lily's Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale bed & breakfast include a terrace and a garden. Fellow travelers like the helpful staff.

Languages

Arabic, English, French, Hindi, Italian, Spanish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon - 11:30 PM
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • On the beach

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Designer stores on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lily's Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per day
  • Airport shuttle service for children between the ages of 7 and 18 costs USD 50

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Sierra Palms Resort Freetown
Sierra Palms Freetown
Sierra Palms
Sierra Palms Resort Freetown
Sierra Palms Resort Bed & breakfast
Sierra Palms Resort Bed & breakfast Freetown

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sierra Palms Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sierra Palms Resort?
Yes, there's an outdoor pool.
Are pets allowed at Sierra Palms Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sierra Palms Resort?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Sierra Palms Resort?
Yes, an airport shuttle is available. The charge is USD 50 per person.
What are the check-in and check-out times at Sierra Palms Resort?
You can check in from noon - 11:30 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Sierra Palms Resort and nearby?
Sierra Palms Resort has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Sierra Palms Resort?
Yes, Lily's Restaurant offers beachfront dining, international cuisine, and ocean views.
What's the area around Sierra Palms Resort like?
Sierra Palms Resort is in the heart of Freetown, a short 9-minute walk from Lumley Beach.

Reviews

7,8

Good

8,7/10

Cleanliness

8,1/10

Staff & service

7,8/10

Amenities

7,9/10

Property conditions & facilities

6,7/10

Eco-friendliness

Reviews

4/10 Fair

Disappointing
Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else.
Disha, 12-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Benoit, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed for 2 nights in Sierra Palms, this was our third visit. The location is great, staff
Olive Vivienne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, nice and helpful staffs
Mariama, 5-night family trip
Verified Expedia guest review

6/10 Good

Aron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paola, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Vivienne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice clean spacious room in convenient location with helpful staff.
Ian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

MARC, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulai, 1-night trip
Verified Expedia guest review