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3.5-star hotel with spa, near Herbis Plaza
Staff were friendly, lots of safety measures in place for preventing coronavirus, and in…
Sep 11, 2020
I like how accommodating the staff are! The location is perfect for everything! I love…
Mar 15, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.
Self parking costs JPY 2000 per night
Buffet breakfast is offered for an extra charge of JPY 2400.00 per person (approximately)
Guests traveling with a service animal must contact the property prior to arrival.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Children under 6 years old are not allowed in the spa without adult supervision.
Parking height restrictions apply.
Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Exceeded my expectations, especialky for the price. Lovely room (bigger than expected), lots of amenities, staff very friendly. We were able to store our bags and checkin slightly early which was great after ab early flight arrival. Easy to access from Osaka station (use the underground mall network). We thought an air bnb might be better value but so glad we went for a hotel!
1 night trip, Mar 4, 2020
Verified Expedia guest review
Fantastic location and facilities. Staff were helpful and very well spoken in multiple languages, very impressed with the service we received. Thank you very much!
4 night romance trip, Feb 13, 2020
Verified Wotif guest review
superb location. Underground passage accessible. Clean & comfort.
6 night trip with friends, Feb 11, 2020
Verified Expedia guest review
Great location and hotel. However, the public bath locker room was very unclean and strong odor, I had to leave without using due to this.
2 night business trip, Feb 6, 2020
Verified Expedia guest review
We chose not to change our bed sheets. However, we prefer the hotel to change our used cup everyday. We used the hotel cup to drink tea or juice everyday. Therefore, if hotel staff can change our cups, we will be appreciated. Thanks
WY, 4 night family trip, Jan 27, 2020
Verified Expedia guest review
Location was very good. I didn't like the fact that Expedia had double booked me and double charged me
2 night romance trip, Jan 23, 2020
Verified Expedia guest review
Good location, can easily get to different subway and train stations around the area via the underground passage. There is an escalator (exit 11-43) and also an elevator (exit 11-41) nearby connecting underground passage and ground level. Although it doesn’t appeal to me much, it is nice to have a public bath and sauna room. There are three elevators in the hotel and they may get crowded during peak hours, but not as worst as some reviewers have stated. The front desk staff are nice and helpful.
Frank, 4 night trip with friends, Jan 16, 2020
Verified Expedia guest review
Everything was good but just abit far from station
4 night family trip, Jan 5, 2020
Verified Expedia guest review
The house keeping did a lousy job. Toilet didn't clean properly, still can see trash on the floor. The worst part is coffee cups never clean at all. Those left over coffee still in the cup and didn't clean, end up we have to wash and clean ourselves.
3 night family trip, Jan 2, 2020
Verified Hotels.com guest review
Room too small for 3 beds. No room to move around at all for the 3 of us.
2 night family trip, Dec 31, 2019
Verified Expedia guest review