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Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel

Photo gallery for Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel

Minibar, in-room safe, blackout drapes, soundproofing
Balcony view
Exterior
5 outdoor pools, open 7 AM to 10:30 PM, pool umbrellas, sun loungers
5 outdoor pools, open 7 AM to 10:30 PM, pool umbrellas, sun loungers

Overview of Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel

Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel

4.0 star property
Sanya beach hotel with 3 restaurants and spa
9,8 out of 10 Exceptional
9,8/10 Exceptional

12 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
No. 98 North Haitang Road, Sanya, Hainan, 572013
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Haitang District
  • Yalong Bay - 28 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 53 min drive
  • Free airport shuttle

Restaurants

  • 朱家酒店 - 7 min drive
  • Fruitdrinks - 5 min drive
  • 海天一色餐厅和酒吧 - 7 min drive
  • 天天海鲜外卖 - 5 min drive
  • 揽月海鲜餐厅 - 18 min walk
Map

About this property

Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel

Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel is a great choice for your beach stay in Sanya. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. Spices, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a rooftop terrace, a free airport shuttle, and a poolside bar.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 404 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Free airport shuttle from 11:00 AM to 2:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Waterslide
  • Children's menu

What to do

  • Beach access

Working away

  • Business center
  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 46-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Dining

Spices - This restaurant serves breakfast, brunch, lunch, and dinner.
Breeze - Onsite bistro. Open daily.
Cai Feng Lou - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Chew Chew - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Crowne Plaza Haitang Bay Resort
Crowne Plaza Sanya Haitang Bay
Crowne Plaza Haitang Bay
Crowne Plaza Sanya Haitang Bay Resort Hainan
Crowne Plaza Sanya Haitang Bay Resort
Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel Hotel
Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel Sanya
Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel Hotel Sanya

Frequently asked questions

Does Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
Yes, a free airport shuttle is available from 11:00 AM to 2:00 PM on request.
What are the check-in and check-out times at Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel and nearby?
Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel has 5 outdoor pools and a spa, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel?
Yes, there are 3 onsite restaurants.
Does Crowne Plaza Sanya Haitang Bay Resort, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

9,8

Exceptional

10,0/10

Cleanliness

10,0/10

Staff & service

10,0/10

Amenities

10,0/10

Property conditions & facilities

10,0/10

Eco-friendliness

Reviews

10/10 Exceptional

很棒的亲子酒店
非常适合亲子旅游，房间很大！
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were looked after, by everyone, from the first minute of arrival to getting dropped back off at the airport. The CP staff went above and beyond to make sure we had a great holiday. I have travelled a lot and stayed in many hotels, this was the best service I have ever had. The staff knew our names, my morning drink was ready at breakfast, they looked to give us the best service with a smile, anything we needed and more, nothing was too much trouble. The staff wanted to be there happily to help. The pools were fantastic. The facilities were good. Everything was clean and well looked after. The food was very good and we enjoyed every meal we had at the Crowne Plaza, Haitang Bay.
Emma, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's a good trip！
It's a good trip！
YUNXI, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CONG, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Grossartiger Aufenthalt
Unser Aufenthalt im Crowne Plaza war super. Das Familienhotel der gehobenen Klasse bietet sich für einen erholsamen Aufenthalt auf Hainan an. Das Zimmer mit Blick auf den Ozean war geräumig, sauber und das Bett sehr bequem. Der Balkon lud zum Verweilen ein. Die angebotenen Speisen in der Club Lounge waren frisch und lecker. Das Personal war durchwegs sehr freundlich, aufmerksam und hilfsbereit. Sehr beeindruckend ist der Swimming Pool auf dem Dach des Hotels. Die AussenPoolanlage ist sehr gepflegt und lädt zum Bade bzw. Schwimmen ein. Einziger Wermutstropfen war, dass man wegen der hohen Brandung und der Strömung nicht im Meer baden kann.
Martin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

整体不错，还会去
整体不错，主要是晚上有怪味，臭
chunlei, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

It's kind. This is the hotel I want to visit again. Thank you.
3-night family trip
Verified Hotels.com guest review