Guests
All properties in Brockenhurst, England, United Kingdom

The Cloud Hotel

3-star hotel in New Forest District with restaurant and bar/lounge

  • Free WiFi and free parking
From
ZAR 2,100

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Meerut Road, Brockenhurst, SO42 7TD, England, United Kingdom
9,4.Exceptional.
  • Stayed for a joint birthday celebration the staff could not have made us more welcome and…

    Nov 29, 2021

  • Very helpful and thorough check-in. Delicious dinner and breakfast.

    Nov 25, 2021

See all 106 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Easy parking
Safe
Convenient

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Non-smoking

    Property highlights

    Main amenities

    • 17 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Terrace
    • Coffee/tea in a common area
    • Garden

    For families

    • Television
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping
    • Hair dryer

    What’s around

    • In New Forest District
    • Brockenhurst College - 7 min walk
    • St. Nicholas Church - 19 min walk
    • Brockenhurst Manor Golf Club - 28 min walk
    • New Forest National Park - 7.4 mi / 11.9 km
    • Lymington Pier Ferry Port - 8.1 mi / 13 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Double Room
    • Double or Twin Room, Park View
    • Single Room
    • Superior Double or Twin Room

    What’s around

    Landmarks

    • In New Forest District
    • Brockenhurst College - 7 min walk
    • St. Nicholas Church - 19 min walk
    • Brockenhurst Manor Golf Club - 28 min walk
    • New Forest National Park - 7.4 mi / 11.9 km
    • Lymington Pier Ferry Port - 8.1 mi / 13 km
    • New Forest Museum - 3.9 mi / 6.3 km
    • New Forest Golf Club - 4.5 mi / 7.3 km
    • Bolderwood Deer Sanctuary - 6.7 mi / 10.7 km
    • Sammy Miller Museum - 7.3 mi / 11.7 km
    • Burley Golf Club - 7.4 mi / 11.8 km

    Getting around

    • Southampton (SOU) - 24 min drive
    • Bournemouth (BOH-Bournemouth Intl.) - 27 min drive
    • Brockenhurst Station - 14 min walk
    • Lymington Sway Station - 9 min drive
    • New Milton Station - 13 min drive
    map
    See on map
    Meerut Road, Brockenhurst, SO42 7TD, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 17 rooms

    Arriving/leaving

    • Check-in time 2:30 PM-9:30 PM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Specific rooms only*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free English breakfast
    • Restaurant
    • Bar/lounge
    • Coffee/tea in a common area

    Working away

    • Meeting rooms

    Services

    • Front desk (limited hours)
    • Luggage storage

    Facilities

    • Garden
    • Terrace

    Languages Spoken

    • English

    In the room

    Home comforts

    • Coffee/tea maker

    Freshen up

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Digital TV channels

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping

    Special features

    Dining

    The Cloud 8:00am - 8:30pm - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of GBP 10.00 per pet, per night
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Cloud Hotel Brockenhurst
    • Cloud Hotel
    • Cloud Brockenhurst
    • The Cloud Hotel Brockenhurst
    • The Cloud Hotel Hotel
    • The Cloud Hotel Brockenhurst
    • The Cloud Hotel Hotel Brockenhurst

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Cloud Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night.
    • You can check in from 2:30 PM - 9:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
    • Yes, The Cloud 8:00am - 8:30pm offers British cuisine. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include The Buttery at the Brock and Bruin (10-min walk), Britannia Thai (11-min walk), and Dynasty Indian Cuisine (11-min walk).
    • No, this hotel doesn't have a casino, but Grosvenor Casino (21-min drive) is nearby.
    • The Cloud Hotel has a garden.
    9,4.Exceptional.
    • 10,0.Exceptional

      Anniversary Visit

      We have stayed at the Cloud a few times over the last 20years and have always had a wonderful time. Very homely and welcoming. Would highly recommend. Location is brilliant for walking, cycling and close to the local village.

      Anita M, 2 night trip, Sep 17, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Short Break to catch up with a Friend

      I had a nice stay at this lovely hotel with a really pleasant view. The staff were very helpful, friendly and attentive which was really good as I was travelling alone. The food both at breakfast and evening was great and there was a good choice of superior quality produce. I would definitely recommend this hotel and will be visiting again. Thank you 😊

      Julie, 2 night trip, Sep 13, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Charming and Welcoming Hotel - Good Value vs Cost

      Alexander, 4 night trip, Sep 12, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      The Cloud Hotel has great charm, it is compact, and with around twenty rooms (?) very peaceful. The staff were friendly and helpful - we received a warm welcome and were escorted to our room where we were given information re the room and restaurant times etc. The whole hotel is spotlessly clean and the food was excellent. A lovely hotel indeed!

      Brian, 2 night family trip, Aug 22, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Stay at the Cloud Hotel

      Our stay at the Cloud was superb, food in the restaurant was perfect, service was exceptional. Overall experience of the whole stay in the Hotel was excellent, friendly, thoroughly recommended.

      Andy, 2 night trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Relaxing break away

      A really relaxed stay staff were very welcoming and breakfast excellent. The only thing I would mention is that the bathroom is functional but could do with updating, everything worked but it looked like it could do with being redone

      MRS JAYNE, 3 night trip, Aug 9, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Close to nature.

      Quite amazing location surrounded by moorland and forest wuth ponies and donkeys walking up to your day. Very convenient for Brokenhurst pubs which are great too. Nice evening meal and garden to have tea or drinks in.

      Phillip, 2 night trip, Jul 23, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great Hotel

      Great place to stay with very obliging and friendly staff, comfortable rooms and lovely lounges and garden. Excellent food and service. The hotel was in a fantastic location. Really enjoyed our stay

      Susan, 2 night family trip, Jul 16, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      It is a quiet, restful hotel, in a peaceful location.

      2 night romance trip, Jul 7, 2021

      Verified Expedia guest review

    • 8,0.Very good

      Would stay again but different room .

      Very friendly hotel,small room ,was woken up early by chatting staff as it was over the kitchen .

      Michael, 3 night trip, Jun 28, 2021

      Verified Hotels.com guest review

    See all 106 reviews