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All properties in Matera, Basilicata, Italy
1 room, 2 adults

Aquatio Cave Luxury Hotel & SPA

5-star5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Via Conche, Matera, 75100, Italy

Luxury hotel with spa, near Sassi and the Park of the Rupestrian Churches
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Perfect location, excellent room and extremely friendly and helpful staff. Sep 22, 2020
  • Service and staff are really nice. Interior is quite disappointing although of course the…Aug 27, 2020

Aquatio Cave Luxury Hotel & SPA

from ZAR 3,084
  • Deluxe Double Room
  • Suite
  • Superior Double Room
  • Superior Suite

What’s around Aquatio Cave Luxury Hotel & SPA

Landmarks

  • Sassi and the Park of the Rupestrian Churches - 1 min walk
  • National Museum of Medieval and Modern Art of Basilicata - 3 min walk
  • Casa Grotto di Vico Solitario - 3 min walk
  • Church of Santa Maria de Idris - 3 min walk
  • Piazza San Pietro Caveoso - 4 min walk
  • Church of San Pietro Caveoso - 4 min walk
  • Domenico Ridola National Archaeological Museum - 6 min walk
  • Cathedral of Matera - 8 min walk

Getting around

  • Gravina Station - 29 min drive
  • Ferrandina Scalo Matera Station - 30 min drive
  • Castellaneta Station - 36 min drive
  • Matera Centrale Railway Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization equal to the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Specific rooms only*

  • 1 per room (up to 9 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite valet parking (EUR 20 per night)

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a mud bath, a spa tub, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Aquatio Cave Luxury Hotel & SPA’s small print

Also known as

  • Aquatio Cave Luxury Hotel Matera
  • Aquatio Cave Luxury Hotel
  • Aquatio Cave Luxury Matera
  • Aquatio Cave Luxury
  • Aquatio Cave Luxury Hotel SPA
  • Aquatio Cave & Spa Matera
  • Aquatio Cave Luxury Hotel & SPA Hotel
  • Aquatio Cave Luxury Hotel & SPA Matera
  • Aquatio Cave Luxury Hotel & SPA Hotel Matera

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

Valet parking costs EUR 20 per night

Cribs/Infant beds are available for EUR 7.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aquatio Cave Luxury Hotel & SPA

  • Does Aquatio Cave Luxury Hotel & SPA offer free cancellation for a full refund?
    Yes, Aquatio Cave Luxury Hotel & SPA does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Aquatio Cave Luxury Hotel & SPA?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Aquatio Cave Luxury Hotel & SPA?
    Yes. Valet parking costs EUR 20 per night.
  • Are pets allowed at Aquatio Cave Luxury Hotel & SPA?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 9 lbs per pet.
  • What are the check-in and check-out times at Aquatio Cave Luxury Hotel & SPA?
    You can check in from 3 PM - 5 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Aquatio Cave Luxury Hotel & SPA?
    Yes, there's an onsite restaurant. Nearby restaurants include Panecotto (3-min walk), Ristorante Francesca (3-min walk), and Van Gogh (4-min walk).
  • What is there to do at Aquatio Cave Luxury Hotel & SPA and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and spa services.

Recent reviews

Exceptional 9,6 From 175 reviews

Exceptional 10,0
Just amazing! Impeccable overall: service, location, SPA, rooms, wifi, breakfast...all top quality!
Giacomo, gb2 night romance trip
Exceptional 10,0
Highly recommended!!
Excellent service!! Everyone’s really helpful and friendly.
us1 night trip
Exceptional 10,0
Amazing luxury cave hotel!
Top of notch service!!! Will stay again.
us1 night trip
Exceptional 10,0
Beautiful property, very nice and friendly staff. A second hanger in the shower would be an improvement. They should also clarify that the wc is not separated from the rest of the room.
Giorgio, us3 night romance trip
Exceptional 10,0
Great location and fabulous service . Recommend calling before you drive up - one road was closed and it is located in a limited traffic zone
Tina, ie1 night trip
Exceptional 10,0
Great venue and excellent service from staff... Definitely recommend to all
SDB, gb3 night romance trip
Very good 8,0
Aquatio Caves Hotels has the makings of a first class 5 star hotel but it has a way to go. It has an incredibly interesting, historically and physically unique locale combined with individual, one of a kind, rooms. It is struggling now however because of those same attributes. Situated within a UNESCO Heritage Site, the old city of Matera, it is limited in the amount of accommodation, support and storage and preparation space it can expect from its surroundings. Reception, lobby, breakfast and serving areas are small but not usually crowded and the excellent offerings are limited in scope and number by space available. Like the rest of the old city, it is dug into the side of a sandstone deposit and has public, pedestrian paths winding around, over and through the area occupied by the hotel. Some walkways function as the roof or sides of some rooms with a minimal separation of less than 10 feet. We struggled with late night/early morning noise makers on the streets. The problem of room to room noise is non-existent but we basically had a rowdy party going on around us each night until 1:30 a.m. one night and 12:00 am the next and there was nothing the hotel staff could do about it.
us2 night romance trip
Exceptional 10,0
Cave setting and spa xxxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxxxxxxxxxxxxxxx
us1 night trip with friends
Exceptional 10,0
An amazing place. Parking is an issue.
carl, us2 night trip
Good 6,0
The Spa was superb but I would never expect to pay a charge in a 5 star hotel to use the spa - very disappointing. What was essentially a bedroom and breakfast package this was an extremely expensive hotel. There was nowhere to sit and relax in the hotel and there was nowhere comfortable to sit outside.
gb7 night romance trip

Aquatio Cave Luxury Hotel & SPA